My employer fired me on Monday, asked for my badge, cell, iPad, briefcase, and chargers. My company says I didn’t return their property on my last day. Thanks! Im still getting billed for service a month after I changed from business landline to cell service. Received a bill for missing euipment for a total of $648. I returned all of my gear and i just received a bill for almost $1100. Even someone I know who … The Comcast … For Comcast, your screams and your cries are not heard anymore. Xfinity For full functionality of this site it is necessary to enable JavaScript. Them: So sorry service didn’t work out… yada yada. 28 thoughts on “ Comcast sneaks in back-door rate increase by increasing “equipment charge” ” Pingback: The State of the State - Page 3 jik Post author January 13, 2012 …but apparently in some cases these modems do fail, a lot. There are so many people screaming that Comcast has become tone deaf. Them: Internet only will be $76/mo. Come on, bring it ON! DISH is unreasonable and unwilling to waive the fee. I don't see how after buying it, I should just hand it over to Comcast. Wish I would have known that before being on the phone for 4 hours. Hi, Okay, last Friday I returned this book. I was a customer of Dish Network for almost 10 years. Drop off your equipment at any Comcast Service Center or Xfinity Store. 1. Call Directv and see if you have a credit on your account for the amount of the equipment. Then they told me exactly what equipment I had to return and what I had paid for that was now considered mine. First things first, ask Comcast what equipment they have on file as you owning and write it down. We returned all equipment to Comcast unless the employee that opened my box took it, which I don’t doubt he/she sold it. Or gone to the knapp corner location.The person that assisted us would not introduce himself said maybe two words and just kept typing on the computer. Me: Here’s this stuff I was told to turn back in. If this modem does belong to Comcast, they need to take it up with the previous customer who didn't returned it. The equipment was sent via UPS with tracking number on July 26. Now What? Dish no longer has HBO or the RAI Italian stations. Got the “below”email from Comcast yesterday morning. Dish Network - DISH PROFITS FROM POOR EQUIPMENT RETURN PROCESS. DISH informed me that I would have to pay $400 to leave. I've spent many, many hours on the phone with Comcast with no result. Me: Just cutting back. Their story changed over time. Visit us at a Comcast Service Center or Xfinity Store. Return of Equipment. Comcast Corporation (NASDAQ: CMCSA) launched the second round of Comcast RISE, an initiative created to help strengthen and empower small businesses hard hit by COVID-19. If the Equipment is not returned within 21 calendar days, or is returned damaged, you will be charged for the value of the Equipment. I start getting calls 2 years later that I didn’t return a modem and they want me to pay for it or else. Me: Great! Today, January 29, 2010, nearly 6 … Unfortunately I don't have a receipt for a return so I will likely get stuck paying for something that someone in their facility has. Guaranteed many boxes won’t be shipped, self installations will be screwed-up and Comcast will somehow make a fortune on this so-called upgrade. Upon termination of the Services for whatever reason, you must return the Equipment, undamaged, within 21 calendar days to AT&T. Went in to this store to return old equipment (received new). I then switched to AT&T. I’m ready! He assured me it wasn’t common, that Comcast replaces millions of boxes every year without incident. They will … There are countless stories online to back that up. I called and got no satisfaction from the agent I spoke with so I ask for a supervisor. * Another Comcast Scam! Find a Comcast Service Center or Xfinity Store location near you - we'd love to see you. Based on Comcast’s history with me-I wouldn’t trust anything that this Company-says. Get answers to your questions on receiving a refund from Comcast here. In August of 2009, I moved discontinuing my services with them. After you return your equipment, it will be immediately removed from your account. Been with Comcast for over 13 years never an issue. First, Comcast claimed I didn't return the receiver. 59 reviews of Comcast Service Center "It couldn't be more difficult to switch your account name, service, and return broken and unused equipment if you don't own a vehicle. In store. I tried to switch to either Comcast or Direct TV. Comcast Claims We Didn’t Return a Cable Box Six Years Ago. "I read the paragraph [from the letter] to her again and she didn't care. We understand you may not be able to leave your home, so many of our return options are no-contact. I got a call from one agency about a Comcast bill that I "didn't pay". Them: I can save you another $20/mo. I just returned a telephone modem last week - in person. Comcast is so bad even collection agencies are dropping them. Unreturned equipment fees are the bane of any Comcast cord-cutter. Comcast customer service has such a bad reputation, but you will get caught if you pull anything on the phone with a customer. I returned both receivers on 8/25/2009. by Steve Rhode. I’m using FiOS and I’m on my third modem now in less than 2 years at this address. Well honey, I work for an attorney’s office and I will gladly battle your a$$. How to Cancel Comcast & Return The Equipment; Self-Installation: Spectrum Internet, In-Home WiFi and Voice. Remote Control and Cable Box. Add Comment. Write down the serial numbers they have on file. I didn't know I needed a receipt. You can also bring your equipment to The UPS Store, where a UPS representative will pack and ship your equipment back to us. The service rep said she remembered me and that I did not return the modem. "She said there is no way Comcast would refund my $110 until I returned the old modem," he says. If so have them send you a refund and then pay att the money they say you owe. How to return We want to make equipment returns as easy as possible during this uncertain time. Even though I never got Comcast's service, they decided to charge me $325, and they've since sent it to collections. “You are honestly the first reporter who has called about this,” said Charlie Douglas of Comcast public relations. Gone are the days where you could make a phone call and a service man would come to your house to fix your problem. Comcast says it’s a small issue. – Sheryl. Learn about replacing your equipment now to get the most out of your Xfinity service. A week later, Dish Network sent me two boxes in which I was to return two receivers. She is a liar and I will say that to her face. They are saying that I did not turn in my gear. Now the library says I didn't return their book and I … What can happen if you say you returned all company property after being terminated, but the company says you didn’t? Word to the wise, comcast will not activate a self owned modem if you have a static ip address. Comcast says the caller will pretend to be a Comcast agent and ask for account information or state your IP address is compromised. Have talked to >In my experience, cable companies and internet providers could not care less about their old equipment. 8 years ago. Written by Steve Rhode “Dear Steve, I was a comcast customer Years ago. Disconnected our U-verse account 0n May 26, AT&T required to send boxes for the return of receivers and gateway but these boxes were not received until late July. Comcast didn’t pay those so called “right of way” fees from 2016 until 2019, but began paying them last year – apparently under protest. 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