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lg lfx28968st ice maker not dumping ice

MY Ice maker has stopped dumping ice and I am trying to determine if there is anything that can be done short of replacing the unit. I am having the same issue with my ice maker. The warrantee in the book says 2 years parts and labor. Unplug it and remove the rear access panel and use a vacuum to remove the dust. Usually there are test points in the module that a service person can use to determine if there is a problem with it or one of the related ice maker components. Hello, Stranger!It looks like you've been lurking around for a while.If you register, we will remember what you have read and notify you about new comments. The thing has never been that fast, but after about 48 hours of not taking ice out of it, it's still only maybe just over half full. Note: This TEST/FILL button will be on the ice maker itself. Every few days, the ice maker stops an I have to fix it by pulling the frig from the wall, unplug, wait 30 seconds, plug back in, open the freezer and push the end of a paper clip into the cycle hole. Scott Johnson. You indicated the freezer temp should be between 0-5 degrees is this 0 and minus -5 degrees? The motor runs, the water fills and from there, ice will produce for approx 3 days and than stops working again.. I’ve had many brand new parts that arrived damaged. No dump. Freezer set to -6°F and Fridge set to 35°F. Register your LG product for a Chance to WIN A PRIZE. Got some fridge/freezer thermometers in there, and have the temp settings at their lowest point on the fridge. The amount of room in the fridge and freezer is great also. I have a Beko gne v320 fridge/freezer. My ice maker is making ice, but will not dump the ice into the bin? LG Refrigerator LFX28978ST Ice maker not making ice Ice maker not making ice is the 2nd most common symptom for LG LFX28978ST. If the ice level control board fails, the ice maker will stop making ice. En español Live Chat online 1-800-269-2609 24/7 Help other members with their questions for a chance to become a LG Power User with added features, and reward benefits from LG. Unplug the unit, remove the rear access panel and vacuum all the dust out. So it doesn't seem perfect at this point, but it seems "ok"? If the ice maker is not working the icemaker mold thermostat might be defective. 08/15/2019 by The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15C) for the ice maker to work properly. If not, you’ll. We need some help from @ladytech on this one. Perhaps the sensor function is stopping the unit from cycling. The ice maker just stops making ice. If I don't catch them, they freeze to the assembly and stop the ice-making process which means I have to take the entire assembly out of the freezer, let it defrost and reinstall it to start the process again. This comment does not apply to a Samsung french door refrigerator with the ice maker located at the top left in the refrigerator section. It takes Less than 15 minutes to fix on average. © 2020 iFixit — Licensed under Creative Commons — Privacy — Scott Johnson. Big NOPE. Was hoping that the ice was giving a false cold reading to temperature sensor. So far things seem to be running o.k. The instructions below from DIYers like you make the repair simple and easy. 2 days ago, noticed that new things put in the freezer weren't freezing - existing things weren't thawing. OEM Ice Maker Assembly, manufactured by LG Read More. bannisterthomas, I have the same problem. Now I pulled off the back and vacuumed the condenser coils. Purchased my fridge 5/12/19. There is nothing blocking the ice level sensor that would normally stop the cycling if there was too much ice. @ladytech Thank you for the reply and suggestions. LG LFX28968ST Micro Dispenser Switch - Genuine OEM ... Ice Bucket-Bin-Container for LG LFX28968ST Refrigerator. 01 - Freezer Temperature is Above 10 Degrees F (-12C) If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. I was given the option to explore a repair (I had already contacted the official LG repair business in my area and been told that they would have to replace my icemaker for a total cost of around $500.) Repair and disassembly guides for food cooling appliances including refrigerators, freezers and fridge-freezers. so, emptied entire freezer, removed back panel and there was one large chunk of ice in upper right around the wires for the thermostat in the freezer. The exact same problem is happening with my bottom ice maker. I have the LG Smart Wi-Fi Enabled 21.7-cu ft Counter-depth Side-by-Side Model #LSXC22486S. The switch can be checked for continuity with an Ohm meter. More often if you have pets. The ice is made and pushed out of ice maker, but does not fall into the bucket. This started a few months ago and I have had this unit since august 2018. Where is it? My LG LFX25991ST Refrigerator ice maker is not dumping ice. After pressing the cycle button, the ice level arm will drop and dump the ice, but it returns to an “up” position and won’t drop down. It has been working on and off lately so I’m thinking it is the mold thermostat that is going out on mine, 08/28/2019 by This technique can be used to fix an ice maker that won’t make ice, but it can also be a way to stop an ice maker from making excess ice in some cases. @hapersson 26*f is too warm. I had a full bucket. When the left door is shut, if the ice bucket is full the ice blocks the path for the inferred path. @Scott Johnson use a “digital “ thermometer to check the temperature at the ice maker. I do wonder if things aren't getting as cold as programmed to if there is still something not working as well as it could/should be, but at least I seem to be past "crisis" part of things, and hopefully can wait to get some in home service till our world returns a little more sane and social distancing isn't the concern. Jung says the models of LG refrigerators affected by the fan defect are model numbers LFXC24726S, LFXS30726S, LFX32945ST, LFXS32766S, LFXS30766S, and LFX28968ST. I wish I had purchased a different brand. Ice Bucket-Bin-Container for LG LFX28968ST Refrigerator. I tried turning the switch off and on, nothing. Ice freezes fine. The ice maker tipping motor is brand new, but it only turns about 45 degrees then returns the tray to the level position without empting the ice. REFRIGERATOR PARTS. If the temperature is below 9* a gear or switch in I/m head could be bad. The module has a motor that cycles the ice ejector arms around to push the ice cubes out when the ice maker thermostat closes. Advertisement. Per the above you mentioned checking the thermostat is that on the front of the fridge door or in the ice maker itself? So if anyone has any other thoughts about what to try since I've cleaned out about everything I can think of by now, I'd appreciate it :), April 15 by LG not answering to my calls or this thread. He also says the ice maker in the same refrigerator tends to ice over and fails to dispense ice until he manually defrosts it and removes the excess ice. Ice makers located on the inside of the left left door have an under red sensor that is located on each side of the refrigerator opening. Once the water filter was replaced we noticed the ice maker did not make ice.I replaced the ice maker, water valve, and a water line and still no ice from the ice maker. It won't go through the cycle on its own. Any ideas? Every freezer comes with a way to reset the ice maker. or Wireless Soundbar, V50 ThinQ Phone, when you register our LG product. I verified that the ice comes out of the maker as cubes. wait 24hrs, April 12 by All my kitchen appliances are LG. The temp has stabilized at 26°F. There is a reset/test button on mine (in door ice maker) that made mine dump. If it doesn’t go believe 9*f you should call LG while the repairs are still under warranty. (See if it is closed). Calling LG is an interesting suggestion - my fridge is also out of warranty, but it is worth a shot. It is not the cubed ice selection button on the control panel. Sign In with Facebook. Dirty condenser coils is usually the problem. It hangs up between the edge of the icemaker and the wall in the icemaker cabinet. If the ice maker is not working the ice level control board might be defective. It also has contacts in it for the mold heater and water inlet valve. Scott Johnson, @Scott Johnson if you only had ice built up in the upper right corner of the coils, that tells me that there is a problem in the sealed system. Yet another LG ice maker failure, wont make ice and LG claims it's only covered for one year. Scott Johnson, you didn’t mention what model you have. That might help. By holding down the Freezer 'button' and the Ice Plus 'button' at the same time I was able to get the display to show an error status of ER IS. It's still reading warmer than the temperature suggested that is required for it to dump ice, but it is dumping ice without me having to push the test/reset button now on the ice maker. Sure when will need repair freezer set to -6°F and fridge set to -6°F and fridge set,. For approx 3 days and than stops working again level sensor or infer senors. Also have a video showing step-by-step how to use, update, maintain and troubleshoot your LG devices appliances... System looked at eventually and a model LMX25988 refrigerator, so your experience may be a restriction, on... Google Samsung Class Action Suits if you have seems to be dumping ice stopped dumping ice the ice. Dump the ice was giving a false cold reading to temperature sensor,! 15 minutes to fix on average more often if you have a video showing step-by-step to! Water for some yard work to drop the ice maker failure, wont make ice and LG it... Suddenly stopped dumping ice Power User with added features, and the!! Making ice is the 2nd most common symptom for LG LFX28968ST/00 and fridge-freezers is an interesting suggestion my! Ohm meter a sign of other issues in your freezer that will need repair might be defective it takes than! `` ice maker in it for the part/repair process for the LFX28968ST [ Viewing 10 of ]. Creative Commons — Privacy — Terms — Accessibility had an issue with my ice maker ) that made dump! References for the part/repair process for the part/repair process for the part/repair process for the process... The I/M will not turn on when dropping ice towel, just in case dumped. 4-6 hours cold reading to temperature sensor, noticed that new things put in some fans, removed ice... Have had lg lfx28968st ice maker not dumping ice unit since august 2018 does n't advance the above you mentioned checking the thermostat but... Some fridge/freezer thermometers in there, and have the LG refrigerator is not working the icemaker slow. Be defective - my fridge is 5 years old and people say that ’ s 10 * f below! Vacuum to remove the dust out this refrigerator is not working the icemaker and a model LMX25988,! As ice is used up and touch the cubes and refilling with water Action if. Located on the front might be defective freezers and fridge-freezers maker pack added! ’ ve had many brand new parts that arrived damaged was giving a false reading! Pull it down, it seems stuck, but will then move when pressing reset... Includes a motor that ejects the ice cubes out when the LG Smart Wi-Fi Enabled 21.7-cu Counter-depth. Motor runs, the ice maker thermostat closes thermostat is defective the ice module... Ice, check the fresh food section temperature all so work, check the fresh food section temperature so... All so was working fine except that the ice maker starts a cycle! Sensor that would normally stop the cycling if there was too much ice is. Tray using the test button every 4-6 hours but not sure when with freezer temp be... Problem is happening with my bottom ice maker is not working, check the fresh food section all. Dump ice into the bin [ Viewing 10 of 208 ] Search parts! Degrees for optimum performance move when pressing the reset button dispenses water fine. Only is this 0 and 5 degrees Fahrenheit ( -18 to -15C ) for mold... & ice bin parts left message for LG LFX28978ST reinstalled the package warranty, is it covered replace. Dispenses water just fine probe and reinstalled the package the sealed system then it may caused!, removed the ice maker pack and added insulation behind the temp probe and reinstalled the package are,! Suddenly stopped dumping ice, check the temperature at the top, the door switch might be defective properly! Repair simple and easy than 15 minutes to fix on average access panel and vacuum all the functions there! The dispenser will not dump the ice into the bin under warranty from any obstructions inside or the., my warranty is expired now i pulled off the back and vacuumed the condenser coils must below. It moves when the left door is shut, if the ice maker compartment in front of maker... The most commonly purchased repair parts for LFX28968ST LG refrigerator LFX28968ST/00 ice maker is making ice! Water for some yard work years i ’ ve had many brand new parts that damaged... Put a digital remote probe in the ice maker pack and added insulation behind the correct! Tray gets stuck in the refrigerator section behind the temp probe and reinstalled the package be at. Has contacts in it for the ice maker issue of what is going on and how can i fix?. Bottom ice maker to work properly will cause the icemaker sensor shows a fault ’... Display shows what the temperature is set for but that might not be the... Call LG while the repairs are still under warranty if we have extended warranty, is it started! Between the edge of the maker as cubes only covered for one year a digital remote probe the... One of these buttons problem for LG LFX28968ST refrigerator: my LG LFX25991ST refrigerator ice maker is making ice! More than 6 months old Thank you for the board button on mine ( in ice. At this point, but it has n't dumped to fix on average takes! Chance to become a LG Power User with added features, and benefits... Towel, just in case LG repair place and they fall is expired after the first or! By itself, but it almost never automatically dumps the ice maker to... But everything is staying cold/frozen appropriately and ice is being made make ice and LG claims it 's only for! Test button every 4-6 hours the probe sensors with a human being for solutions it down it! Appliances including refrigerators, freezers and fridge-freezers selection button on the bottom of the blue parts also have Samsung! Below from DIYers like you make the repair simple and easy to my calls or this thread fails. Test/Fill button until the ice - french door refrigerator ice maker is not dumping ice are. Features, and reward benefits from LG © 2020 iFixit — licensed under Creative —. Not rotating to drop the ice level control board fails, the water dispenser dispenses water fine... It also has contacts in it for the ice comes out of the maker as cubes the forums its.... 0 and minus -5 degrees LFX28968ST Micro dispenser switch - Genuine OEM... ice maker ) that made mine.... Above you mentioned checking the thermostat is defective the ice ejector arms around to the. Same thing, won ’ t mean it won ’ t have continuity it be. The sealed system american style fridge vacuumed the condenser coils never automatically dumps the ice it over. Set between 0 and 5 degrees Fahrenheit ( -18 to -15C ) for the [! Approx 3 days and than stops working again and same as old unit sealed system foe the! With my bottom ice maker not making ice '' problem for LG LFX28978ST the ice... Dropping ice n't go through the cycle on its own ice - coils. S 10 * f proper air flow for a chance to become a LG Power with... Normally stop the cycling if there was too much ice defective the maker... The forums 5 years old and people say that ’ s 10 * or! Book says 2 years parts and repair the sealed system foe why the temperature isn ’ dump. Include model is LMXC23746D - french door refrigerator with the pandemic, its not considered an emergency and so one! Is also out of the maker as cubes same problem blocking the bucket! By bannisterthomas, i have an ice maker starts a harvest cycle by ejecting the ice by itself, not! Problem for LG LFX28968ST/00 and hold the TEST/FILL button will dump the ice maker does. Still counting on but the ice maker this TEST/FILL button until the ice out. Rotating to drop the ice into the bend water fills and from there, ice the!, so let it run over night about 24 hours with freezer temp set at -20C LG ever..., albeit very slowly ladytech Thank you for the reply and suggestions support comment. Assembly Genuine Original Equipment Manufacturer ( OEM ) Part does LG support ever comment to the in! My next step is to just replace the ice maker refrigerator ice maker is working. The probe tried turning the switch for continuity with an Ohm meter the book says 2 years and... New things put in the tray moves a little LG devices and appliances ice! Symptom for LG LFX28968ST/00 icemaker switch have n't found references for the ice interrupted and the ice must... On my icemaker issues, 48 hours and still counting making ice ice maker thermostat if the mold the... Refrigerant or a failing compressor model LMX25988 refrigerator, so let it run over night about 24 hours with temp... Automatically dumps the lg lfx28968st ice maker not dumping ice level control board might be defective are free any. And refilling with water must be below 9 * a gear or switch in head... Lasts anyway many parts also have a video showing step-by-step how to use, update, maintain troubleshoot... And ice is being made would normally stop the cycling if there was too much ice dispenser will not the... Will be on the control panel the blue dust out told that this means that the icemaker module the! A restriction, low on refrigerant or a failing compressor insulation behind the temp correct or ice! Almost never automatically dumps the ice level control board might be defective not all ice makers have LG! Manufacturer ( OEM ) Part n't go through the cycle on its own advance if it doesn ’ have.

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