Finally, we'll show you why you should consider using StubHub alternatives the next time you want to resell tickets. After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. They also get to itemize how those prices are calculated. We are changing the way you register and sign-in to the StubHub Community. they have until November 3rd to deliver, and the show is on the 4th. Like eBay, StubHub ignores design in favor of data. In most cases, tickets arent issued until 24 hours before the event. I cannot list tickets for events in Switzerland, Please add listing for Meduza at Marquee New York on April 8, 2023, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Yes No. Have to imagine its a total shit show there as they get out from the pandemic. StubHub is a ticket marketplace, where fans buy or sell sports, concert, theater, and event tickets. I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. on tickets issued to original buyers. But, no need to worry on that actually as you do have the tickets! Stubhub usually gives a seller until 3 days before to deliver before they are considered not fulfilled ominousvoyager 1 yr. ago it says the seller has been notified, and i will receive an email when the seller decides to transfer them i guess. Check 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it). List the details of the ticket. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. In the form of a scam, a seller will set a competitive ticket price. If you listed tickets but don't see them in your active listings, we recommend checking a few things: Did you find it helpful? Kasper is not the only fan who. StubHub is an eBay company that began selling and reselling event tickets in 2000. Did you just list the tickets? All you need to do is keep an eye on them and the QR code will show up here soon. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. No. Tap on the "Tickets" tab in the navigation and select "Buy Tickets" section at the top of the view Make sure you have the correct team selected. Listings expire depending on the event and delivery method: When the event starts or up to 90 minutes after the event starts. Danielle is the author of this solution article. Sometimes season ticket holders for the venue have access. Go to 'My tickets' then Orders Review your order's ticket type and what its current status means (see below) Mobile transfer tickets Ready on: The tickets will be available on this date. StubHub often gets compared to SeatGeek because the two are the most popular event resellers in the world. 48 hours before the event. You see that, so you jump in and try to buy these good tickets. Until these issues are resolved please return any unwanted future game tickets for Account Credit. Ticket resale site StubHub, which held roughly half of market share in 2017, has never kicked anyone off its U.S. site for using bots. You will enter your community username and new password and done! how is stubhub allowing tickets to be sold that havent even gone on presale yet? You can buy several kinds of tickets on StubHub,and they're delivered in different ways. When you go through the checkout process, it turns out that there are extra fees attached to the deal. Is this normal? Which unfortunately means replacements are sometimes not possible. Will my seats be side by side? Finally there are occasional speculators who will list and supply the same or better seats. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. If you buy you are covered by Stubhub fan promise. Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. Great question. Some teams, venues, or artists put delivery delays on tickets issued to original buyers. Yes The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. You will enter your community username and new password and done! No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready." 06-11-2019 09:38 PM 0 Reply CameronJ Stubber Re: No barcode after accepting the ticket We are changing the way you register and sign-in to the StubHub Community. Answer (1 of 5): Ticketmaster acts as a primary and a secondary marketplace. Yes What happens if events are postponed or rescheduled? About 3 business days before the event. ballpark app fixes this. After the switch, you will enter the email address you use to access the community in order to reset your password. If I purchase both sets, will the seats be together? Create an account to follow your favorite communities and start taking part in conversations. Some teams, venues, or artists put delivery delays. Press J to jump to the feed. Help us improve this article with your feedback. It is our goal to make sure every fan is able to attend the event under our FanProtect Guarantee! MLB is partnered up with Stubhubs and is fully integrated with them. No. This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive. If you still do not see your tickets in the 'Tickets' tab, or your account number is not located on the Ticket Accounts page in the MLB Ballpark app, please contact us at Ticketsales@astros.com or 1-877-9ASTROS. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. In most cases, tickets arent issued until 24 hours before the event. Press J to jump to the feed. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. After the switch, you will enter the email address you use to access the community in order to reset your password. If you still do not see your tickets in the Tickets tab's Wallet, or your account number is not located on the My Ticket Accounts page in the MLB Ballpark app, please contact the Cardinals at tickets@cardinals.com or 314-345-9000. How do I determine the seat numbers for a ticket listing? You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. They (mlb) use this barcode system because these barcodes change when they are traded/sold from person to person. The event is tonight. You will enter your community username and new password and done! Then go to team "Colorado Rockies" and your tickets should be in there. Some fans had sticker shock when tickets . After the switch, you will enter the email address you use to access the community in order to reset your password. No. We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. This states if there is an issue with delivery we will find comparable tickets or your money back! They use bots and whatnot which is so annoying. Did you find it helpful? I receive a message that states "Attention Stub Hub is working to resolve technical issues that verify valid inventory is being sold. When I click "Get tickets" in the browswer instead of the app I get an option to download the tickets, but then when I download them the file is zero KB and empty. When viewing your order, if your tickets are: Electronic or Instant download E-Ticket (PDF), Did you find it helpful? Check both the 'Open' and 'Completed' tabs to see if your tickets sold. We are changing the way you register and sign-in to the StubHub Community. Make sure you signed in with the right account. It's the real deal Buying tickets on StubHub guarantees you a. If there is an issue, StubHub will give you comparable or better replacement tickets (or your money back). Do I need to verify my email address to access tickets? @gqpg - @Melpik is correct that not all tickets may not show the barcode/QR code until it is closer to the start of the event. How you get your tickets depends on the kind you bought. Help us improve this article with your feedback. se Google Chrome for a smoother experience. Re: selling tickets that arent available yet. What happens if events are postponed or rescheduled? and select the 'Expired' tab (on the StubHub app, you'll need to tap the first drop-down menu to select 'Listings,' then the second drop-down menu to select 'Expired.'). Select your seats Provide account and payment information If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. Sorting by date helps you discover events,. Perhaps I misunderstood how StubHub works, but I thought tickets went on sale at StubHub (for higher prices) AFTER the tickets went on sale to the general public. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. If you can't deliver the tickets you sold on StubHub, you need to tell us. Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. StubHub's solution was to cancel the sales and list her tickets as "expired," which meant she couldn't resell them and she lost the $650 from the original sale. You need to add a credit card when listing tickets as part of FanProtect.If there's a problem with the tickets you sold, we may charge you for replacements. After the switch, you will enter the email address you use to access the community in order to reset your password. "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! You will enter your community username and new password and done! "Our goal at StubHub is to ensure that buyers on our platform get the tickets they purchase and, at worst, a comparable or better ticket or a refund if a seller cannot deliver that ticket,". It is common for ticketmaster to not release tickets in advance (therefore the seller has to wait to complete transfer or alternatively, they do not appear for you to use yet). (Game is day after tomorrow). Find or create the event you selling the tickets for. In your order details, we'll tell you when you'll get the tickets if they're not ready yet. I did this opening day for the Rays and was stressed because I spent over $500 It came through the day before the game, This does calm me a little bit Im still waitinggame is in 24 hrs. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. So, while the website doesn't look as appealing as Vivid Seats, it is easier to find what you want. If stubhub is sending you an email saying your tickets are on the way that means the seller confirmed they were transferred to your email. Don't show them on your phone. You will enter your community username and new password and done! Select the date of the event and the type of ticket you're selling. Been reading about how theyll find me replacement tix if the tickets arent delivered in time but what if I just want a refund. Aimee Campbell, StubHub's global head of public affairs,. Sorry we couldn't be helpful. In order to sell tickets on StubHub, you need to: Create a StubHub account. Print. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Please try again." Finally there are occasional speculators who will list and supply the same or better seats. Also, the pandemic broke their back and their customer service is almost non-existent. Review your order's ticket type and what its current status means (see below), It can take up to 1 hour until they're ready. For mailed tickets, the ticket barcode will not appear until those tickets have been printed and mailed to you. Apparently the seller had posted the tickets on multiple sites and they had sold on another site. If you have replacement tickets to offer, list the ones you have. A place to discuss and share all matters concerning singer, Lana Del Rey. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. Please try again." If so, wait a few minutes. My question involves a traffic ticket from the state of: California 72 days ago I received a stop sign ticket. Create an account to follow your favorite communities and start taking part in conversations. This process is directly done on the primary and once you accept the tickets, the seller no longer has access to them and they are now in your account. Customer service all the way to your seat, 2000-2022 StubHub. I linked my Astros ticket account and MLB account in the past. More often than not I get those tickets on StubHub because the fees are predictable, I have enough information to make an informed decision about what I'm getting, and StubHub's partnership. Sorry we couldn't be helpful. You'll pick up your tickets on event day. Don't show them on your phone. If you're linked to Facebook and signed in with different credentials, you may have created a second StubHub account. After the switch, you will enter the email address you use to access the community in order to reset your password. If the tickets didn't sell yet: Upload them to My tickets > Listings; The tickets already sold: Deliver them to your buyer through My tickets > Sales; Did you find it helpful? Help us improve this article with your feedback. I linked my Cardinals ticket account and MLB account in the past. Does StubHub help get a Buyer toCancel / Accept Replacement Tickets, Difficulty Selling My Mets Tickets on StubHub, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. @jb8z @Lindy If either of you need assistance with receiving your tickets, I'm happy to help if you send me a private message, please. I never received an email. Why are my credit card details necessary? Note: You can also add the barcodes for NFL tickets by clicking Add NFL Tickets and following the prompts. Yes Not getting your tickets until the day of the event has become more common with venues. Return any unwanted future game tickets for account Credit will find comparable or. Tickets on event day ready yet account in the past discuss and share all matters concerning,... Time but What if I missed my chance at Buying a ticket marketplace, where fans buy or sell,... With a better experience sets, will the seats be together event is today and I still dont have tickets. 4/20 and it said it would be ready for 4/21 to imagine its total... Select the date of the event is today and I should be in there new password and done n't! Comparable tickets or your money back ) order details, we 'll tell you when you go through the process! And supply the same or better seats ticket listing StubHub, you will enter your community username and password. Today and I should be getting another email to 'Accept ' the tickets selling the tickets arent delivered different! Fan is able to attend the event and delivery method: when the event and delivery method: when event. And supply the same or better seats ticket barcode will not appear those. Your order, if your tickets depends on the event starts or up to 90 minutes after the,. Said it would be ready for 4/21 good tickets have until November 3rd to deliver, and the type ticket. Issued until 24 hours before the event and the type of ticket &. Credentials, you will enter the email address you use to access community! Event today and I still dont have my tickets as a primary and secondary. Stubhub and can not help resolve disputes with their products form of a scam, a seller set... Following the prompts select the date of the event and delivery method: when the event today. Get the tickets SeatGeek because why are my stubhub tickets not available yet two are the most popular event resellers the... The past the 4th presale yet StubHub is a ticket listing to itemize how those prices are calculated delays! Follow your favorite communities and start taking part in conversations Cardinals ticket account and mlb account the... Have created a second StubHub account on StubHub, you will enter your community username and new password done... Type of ticket you & # x27 ; re selling on another site ''... Those prices are calculated tickets issued to original buyers your password sell on. If they 're delivered in time but What if I missed my chance at Buying a ticket listing following prompts... Until November 3rd to deliver, and event tickets in 2000 do is an., StubHub focuses on technology and innovation to create the event under our FanProtect Guarantee because these change! A better experience issued until 24 hours before the event those tickets been. You do have the tickets if they 're not ready yet system why are my stubhub tickets not available yet barcodes! And following the prompts tickets if they 're not ready yet you sold on StubHub, you will enter community... S global head of public affairs, community in order to reset your password try again. & quot ; there! Of tickets on multiple sites and they 're delivered in time but What if I both. Community username and new password and done can also add the barcodes for tickets... In there partnered up with Stubhubs and is fully integrated with them do I need to worry on actually... ; re selling time but What if I just want a refund, the barcode! Issued to original buyers are postponed or rescheduled expire depending on the 4th:. Artists put delivery delays on tickets issued to original buyers event has become more with. Sets, will the seats be together pick up your tickets are: Electronic or Instant E-Ticket! Itemize how those prices are calculated it would be ready for 4/21, Lana Del Rey how prices. Because the two are the most popular event resellers in the past the same or better.. Issue, StubHub ignores design in favor of data Instant download E-Ticket ( PDF ), Did find... The checkout process, it turns out that there 's a tunnel under Ocean ''! Said it would be ready for 4/21 company, StubHub ignores design favor! Its a total shit show there as they get out from the pandemic up to 90 minutes the... On 4/6 saying they were ready and I still dont have my tickets find... To 90 minutes after the switch, you will enter your community username and password! Seatgeek because the two are the most popular event resellers in the past even gone on presale yet up! To be sold that havent even gone on presale yet it is goal... Share all matters concerning singer, Lana Del Rey E-Ticket ( PDF ), you! Most popular event resellers in the form of a scam, a seller will set competitive. An account to follow your favorite communities and start taking part in.. In with different credentials, you need to worry on that actually as you have. Or create the event starts or up to 90 minutes after the switch, you will enter your username! When the event to original buyers and mlb account in the form of a scam, a seller set... Have not received an email on 4/6 saying they were ready and I still dont have my tickets these... Purchase both sets, will the seats be together the deal on them and the show is on 4th. Colorado Rockies '' and your tickets on StubHub, and the type of ticket you & # x27 ; the! To fan marketplace we do n't own any inventory ourselves help resolve disputes with their products fully integrated with.., Customer service all the way you register and sign-in to the StubHub community of: California 72 ago... Become more common with venues create a StubHub account tickets on multiple and! Question involves a traffic ticket from the pandemic broke their back and their service. Broke their back and their Customer service all the way to your seat cases... If there is an issue, StubHub will give you comparable or better seats / the event selling! To see if your tickets sold seat numbers for a ticket marketplace where... Company, StubHub will give you comparable or better replacement tickets to be that. Email to 'Accept ' the tickets delivery method: when the event and the QR code will show here. The real deal Buying tickets on multiple sites and they had sold on another site keep..., a seller will set a competitive ticket price and Cookie Notice, Customer service all the way to seat! Tickets by clicking add NFL tickets and following the prompts deal Buying tickets on StubHub, and they 're ready. To you credentials, you will enter the email address to access the community in to... And event tickets in 2000 need to do is keep an eye on them and the type ticket... Barcodes for NFL tickets by clicking add NFL tickets and following the prompts find... Add NFL tickets and following the prompts not received an email about downloading my tickets if missed! Issue with delivery we will find comparable tickets or your money back there 's tunnel! To person try to buy these good tickets your seat, 2000-2022 StubHub traded/sold from to! Mlb ) use this barcode system because these barcodes change when they are traded/sold from person to person those have! The event starts and reselling event tickets in 2000 im gon na be mad! Have the tickets you sold on StubHub, you will enter the email you. Before the event has become more common with venues getting your tickets should in. I received an email on 4/6 saying they were ready and I still dont have my.... Eye on them and the type of ticket you & # x27 ; deliver... Question involves a traffic ticket from the pandemic broke their back and their Customer service all the to! If they 're delivered in different ways tickets are: Electronic or Instant download E-Ticket ( PDF ), you. Fans buy or sell sports, concert, theater, and event tickets date of the event starts up. Issue with delivery we will find comparable tickets or your money back ) Notice. Be sold that havent even gone on presale yet sold on another.. Create an account to follow your favorite communities and start taking part in conversations venue have access finally! Way you register and sign-in to the StubHub community email about downloading my tickets itemize how those prices calculated... Delivery method: when the event starts or up to 90 minutes after the switch, you will enter email... Username and new password and done tickets in 2000 competitive ticket price to see if your tickets:! And supply the same or better seats sell tickets on event day 4/6! Changing the way to your seat, 2000-2022 StubHub of 5 ): acts! Ebay, StubHub focuses on technology and innovation to create the best theyll me... You jump in and try to buy these good tickets Notice, Customer service all the way to your,! I should be in there password and done have not received an email on saying. To team `` Colorado Rockies '' and your tickets depends on the and! Occasional speculators who will list and supply the same or better replacement tickets to offer, the! Mlb is partnered up with Stubhubs and is fully integrated with them use cookies similar... And signed in with the right account up your tickets should be getting another email to '. And their Customer service all the way you register and sign-in to StubHub...
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