This can include while in the ships corridors, disembarking for excursions, and while participating in certain excursions. Are Any Unvaccinated Passengers Able to Sail? Please note we are unable to secure your reservation until payment is received in full. We hope that the flexibility provided by this guarantee truly puts your mind at ease when it comes to the decision of whether or not to travel. Are Any Unvaccinated Passengers Able to Sail? And do it all while enjoying this incredible limited-time offer on select 2022 - 2024 sailings with up to free air. Is A Pre-Arrival COVID-19 Test Required? This offer covers all Viking reservations that are made between November 1, 2021 and June 30, 2022 on any 2022 voyage. Cancellation fees also will apply to changes to departure date; substitutions of itinerary; 0000051332 00000 n This review was chosen algorithmically as the most valued customer feedback. Masks and Physical Distancing Requirements: None. NEITHER VRC NOR THE CARRIER SHALL IN ANY CIRCUMSTANCES BE LIABLE TO YOU OR ANY OTHER PARTY FOR INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO THE BOOKING, THE PASSENGER TICKET CONTRACT, THE CRUISE TOUR, OR THE PRODUCTS OR SERVICES SOLD HEREUNDER, INCLUDING BUT NOT LIMITED TO LOST PROFITS OR LOSS OF BUSINESS, EVEN IF WE HAVE BEEN APPRISED OF THE LIKELIHOOD OF SUCH DAMAGES OCCURRING. It also provides $100,000 of medical coverage and $100,000 of medical evacuation coverage along with trip interruption, baggage coverage and trip delay. You assume the full risk of use and of any prohibitions imposed by the Carrier or third-party vendors. Are Any Unvaccinated Passengers Able to Sail? Who Needs to Be Vaccinated: All passengers sailing aboard Emerald Waterways need to have received full vaccination against COVID-19, including any booster doses when eligible. 0000003254 00000 n This allowed Viking to retain the majority of our payment since December 2019. Montreal, Canada U.S. Consulate General. Unvaccinated guests are required to show proof of a negative COVID-19 viral test (NAAT or antigen) taken within 3 days of embarkation. P&O Cruises' updated vaccinate and testing policy does not include the following sailings: R214, R217, J221, B225, B225A, B226, B226A, B227, B227A, B228, B228A, B229, B229A, B230, B230A & N233. Proof of full vaccination will still be required. Are Any Unvaccinated Passengers Able to Sail? Are Any Unvaccinated Passengers Able to Sail? Now, let's talk about their insurance, another $1, 838. but decided to book for April 2022. Note: Visa requirements subject to change at any time without notice. The insurance will give you vouchers toward, guess what, another Viking cruise. Beginning September 6, 2022, passengers on all sailings (excluding those calling on Canada, Greece, Australia and New Zealand) will no longer need a COVID-19 test. They reserve the right not to use your photo for any reason. Is A Pre-Arrival COVID-19 Test Required? 0000001276 00000 n Viking Cruises Cancels 2022 Kiev And Black Sea Sailings. We get our travel insurance through USAA and they refund the full amount of the insurance if the trip is canceled. Are Any Unvaccinated Passengers Able to Sail? Special Needs: You are strongly encouraged to advise us at 1-877-668-4546 (1-877-66VIKING) of any accessibility requirements prior to booking so we can determine if reasonable accommodations are available. Rapid Antigen Tests can be carried out up to 48 hours before embarkation or PCR tests up to 72 hours before embarkation. The company left an official comment to this complaint. We had already paid for this cruise, so receiving a voucher didn't affect us. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-543-1915 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options. We booked a river cruise (Danube) for March 2022. Is A Pre-Arrival COVID-19 Test Required? Scenic. Only if required by local authorities depending on port of embarkation. Full Fare is defined as the full cost of any cruise, land or air component purchased from Viking. Viking Cruises' Risk-Free Guarantee Policy NEW [Temporary] Policy: The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departure?and Viking will waive any fees. As of September 3, 2022, testing is not required for fully vaccinated passengers, and those aged 11 and under. Enjoy the convenience of paying for your trip by echeck (also known as EFT or electronic funds transfer). It would be applicable if you paid cash. We enjoyed the trip so much we decided to try another cruise experience on the Rhine river in 2020 and booked the trip with another couple through Frosch Travel (Frosch). Masks and Physical Distancing Requirements: Masks may be required when physical distancing is not possible. Remaining 2022 transatlantic crossings are also excluded. In any event, subsequent to this notice, we have received Guest Statements from Viking that refer to a Voucher discount but also clearly represent that the Guest Cancellation Schedule still applies. Is A Pierside, Pre-Embarkation COVID-19 Test Required? For your convenience, Viking offers and recommends a Travel Protection Plan. These requirements end October 4, 2022. Given the current COVID situation (and that 3 of the 4 countries we were slated to visit are currently closed), we decided we should cancel. Yes, passengers aged under 17 (with testing). %PDF-1.7 % Unvaccinated passengers will be accepted as of March 1, 2023. Unvaccinated sailors are required to bring a negative COVID-19 test taken within 72 hours, or at the terminal for a fee of $75 on their embarkation date. Yes, beginning October 4, 2022, globally. Branch) and Non-Insurance Services (provided by Generali Global Assistance). If more than 270 days have passed since the final required dose of the initial vaccination series, passengers must show proof of having received a booster shot. 0000051508 00000 n Guests from 5 to 17 years old are required to show an RT-PCR or Antigen taken no more than 3 days prior to ship embarkation. For the most current Viking River Cruises and Refund Policies, please refer to the Viking River Cruises website or a Viking River Cruises brochure. Is A Pre-Arrival COVID-19 Test Required? Non-U.S. passengers should check travel requirements to enter the U.S., which currently requires any person aged 18 years old or over to be fully vaccinated. I hope you can help us out with this situation regarding our requested refund from Viking River Cruises (Viking). Yes, children aged 11 and under. 0000003945 00000 n H\0=ObD E$)i"5YU#%twffsv Who Needs to Be Vaccinated: All passengers, with no exceptions, need to be fully vaccinated against COVID-19. No. Masking and Physical Distancing Requirements: Optional as of September 1, 2022. Sailings 16 days and longer will still require passengers to provide proof of a negative COVID-19 test. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Notification must be received as follows: For those with flights arranged by Viking, it must be received at least 14 days prior to the date of flight departure. Yes, vaccination is not required for passengers under 12; however, they must present a negative PCR test taken within three days of departing for their Tauck trip. in your shopping cart that still requires payment. Based on the above information, Viking will not refund any of the $959.60 to any of the travelers. At Viking, your experience means the world to us. Cruise lines have continued to modify their vaccination and testing policies surrounding COVID-19. In early December 2022, well within the 120 days of departure set out in the cancellation policy, we gave notice that we wanted to cancel the cruise. Passengers aged 12-16 are required to have had two doses. Who Needs to Be Vaccinated: All passengers need to provide proof of full COVID-19 vaccination, including a booster shot. Change your cruise date up to 14 days prior to departure, The ultimate flexibility: You have 24 months to select your new cruise date, Combinable with all other Viking offers. Who Needs to Be Vaccinated: All passengers are welcomed as of November 5 (Royal Clipper), November 19 (Star Clipper) and November 26 (Star Flyer). Who Needs to Be Vaccinated: Virgin Voyages no longer require passengers to be vaccinated. : Yes, including booster dose. Who Needs to Be Vaccinated: From October 14, 2022, passengers are not required to show proof of vaccination status. Book now . ComplaintsBoard.com is a leading complaint resolution website on the Internet. ComplaintsBoard.com is a leading complaint resolution website on the Internet. All passengers are required to arrive at the terminal with a negative Rapid Antigen or a PCR test. Stay current with special offers, news and destination-focused content. Inspired by the design of the lines Viking Longships, and built specifically for. On February 7, 2019, we received our cruise confirmation from Viking. Viking will, where feasible, offer pre- and post-cruise experiences. Thank you. Further, you waive all moral rights you may hold in a photo you may submit to VRC or the Carrier, in favor of them and anyone they allow to use the photo. Who Needs to Be Vaccinated: Passengers on voyages over 16 nights in length, or those that visit Canada, Greece or Australia, will need to be fully vaccinated as of September 6, 2022. Do to circumstances beyond my control we decided to cancel the France cruise. Individuals looking to obtain additional information regarding the features of each travel plan component, please contact Trip Mate at 1-866-303-1165. The 2 doses must be administered at least 28 days apart. Viking recommends but does not require a pre-departure COVID-19 test, unless one is required by the destination. For more information: See the full Viking Cruises policy . We have all email correspondence, booking information and bank/credit card transactions available at your request. Beginning September 5, 2022, tests are not required for fully vaccinated passengers. Unvaccinated passengers must provide a negative COVID-19 test using any commerically-available test, whether supervised or unsupervised. Yes, of September 5, on all sailings excluding those starting, ending, or calling on ports in Australia, Canada or Greece. Masks and Physical Distancing Requirements: Face coverings are optional. Guests on sailings under 16 days in length will no longer need to be vaccinated against COVID-19. In 2023, unvaccinated travelers are welcome. The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departureand Viking will waive any fees. This will end as of March 1, 2023. I had to cancel due to ill health and provided over five months notice. The final dose must be completed at least 14 days before sailing. 0000002126 00000 n Masks and Physical Distancing Requirements: Recommended but not required as of September 9. Who Needs to Be Vaccinated: All guests aged 18 years and over need to be fully vaccinated with an approved COVID-19 vaccine a minimum of 14 days prior to travel. A number of cruise lines are offering amended cancellation policies through the end of 2020, though it's unclear whether these will continue into 2021. Masks and Physical Distancing Requirements: Masks are recommended, but not required in the vast majority of venues. How did you get your money back on the voucher? Is A Pierside, Pre-Embarkation COVID-19 Test Required? Beginning September 3, 2022, fully vaccinated passengers over the age of 12, and those aged 11 and younger, will nto require a pre-departure test. From September 6, 2022 self-testing before travel changed from "mandatory" to "highly recommended" for vaccinated guests on the vast majority of cruises. The line said it was also evaluating 2022 itineraries that call in Russia with the view to modifying them where necessary. By proceeding, you agree to Cruise Critics, Vaccines, Masks and Testing: What Cruise Lines Require Now (2022). Are Any Unvaccinated Passengers Able to Sail? Unable to get refund after canceling a cruise. The line does not require additional PCR or RAT tests when boarding our Europe river cruise ships. Masks and Physical Distancing Requirements: Yes. The cylinders are bulk and will run out of oxygen in a shorter time due to a higher concentration ratio/regulator used. Is A Pre-Arrival COVID-19 Test Required? Product Eligibility: New & existing reservations made by April 30, 2022. That which would have been kept by Viking as your cancellation penalty will be issued as a voucher; the balance will be refunded in cash -- credit card charges back to your credit card, e-check payments back to your bank. Yes -- passengers must provide proof of a negative molecular-PCR test taken no more than 72 hours prior to embarkation or a valid negative antigen test taken no more than 24 hours prior to embarkation. Cancellation Policy: In the event you cancel a cruise or tour booking, cancellation fees will apply as noted below unless otherwise expressly stated in your Passenger Ticket Contract or elsewhere in these Terms, or except as provided by applicable law. This complaint has been resolved automatically due to user's inactivity. A limited-time reduced deposit of 10% is due within 7 days of booking; pay in full by May 15. . Therefore, we filed a complaint with Viking Customer Service and respectfully requested a telephone conference call with the Frosch representative on the line hoping for a quick resolution of this issue. On January 7, 2022, Viking confirmed our new booking for our June 25, 2022 embarkation on the Mississippi Delta cruise. As of May 9, 2022, passengers are no longer required to provide proof of a negative antigen/PCR COVID-19 test in order to board. What is the cancellation policy for my booked shore excursions? Is A Pre-Arrival COVID-19 Test Required? Seller of Travel Reg. Acceptable Vaccines: Passengers can have two doses of Pfizer, Moderna, AstraZeneca, Sinopharm or Sinovac; one dose of Johnson & Johnson; or mixed doses of AstraZeneca with Moderna or Pfizer; and mixed doses of Pfizer and Moderna. Plan Payments are for the full Travel Protection Plan, which is made up of the Part A Non-Insurance Cancel For Any Reason Waiver, Part B Insurance Benefits, and Non-Insurance Services. As of September 5, pre-cruise testing is only required on sailings 10 nights and longer for fully vaccinated passengers. Yes, children who do not qualify for vaccination. Who Needs to Be Vaccinated: Beginning October 4, 2022, Norwegian Cruise Line will drop all vaccination requirements on its global sailings. Should you wish to change your reservation, you can choose which policy works best for you: Vikings Risk-Free Guarantee or standard cancellation policy. Cancellation fees also will apply to changes to departure date; substitutions of itinerary; Is A Pre-Arrival COVID-19 Test Required? If required as a condition of entry into the country of embarkation. [protected]. Those over 17 are required to have received the booster dose IF they received the initial two rounds more than nine months before the embarkation date. Individuals looking to obtain additional information regarding the features of each travel plan component, please contact Trip Mate at 1-866-303-1165. 0000003806 00000 n Each of the nations visited, as well as the vessels nation of registry, may also assert jurisdiction and/or impose additional reporting requirements. Is A Pierside, Pre-Embarkation COVID-19 Test Required? I had the insurance and all I got from them is 2 $100 vouchers for a future Viking Cruise. Can Families With Young Children Cruise in Summer 2021? From: $5,199 - $10,399 pp dbl occ. Is A Pre-Arrival COVID-19 Test Required? No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. No, though passengers should be aware of any country-specific testing requirements. Proof of immunity through recent infection, which demonstrates full recovery, is also accepted. Masks and Physical Distancing Requirements: Masks are optional. I called today to do that, expecting all the money I had paid toward the trip along with the original amount of the voucher, $19, 393.50, not the 125% ($24, 241.88) of it back. No exceptions will be made to the vaccination policy. Is A Pre-Arrival COVID-19 Test Required? Yes, as of September 5, on all sailings excluding those starting, ending, or calling on ports in Australia, Bermuda, Canada or Singapore. No. If you have any questions regarding these Terms or the Passenger Ticket Contract, please advise us in writing at Viking River Cruises, Inc., 5700 Canoga Avenue, Suite 200, Woodland Hills, CA 91367. Paul Gauguin Cruises no longer require Covid-19 pre-embarkation testing. Celestyal Cruises has partnered with Bioiatriki which provides tests for just 10 per person at locations across Athens and Thessaloniki. In the correspondence email, Viking offered a 110% Future Cruise Voucher but no cash refund. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Voyages to other destinations, and voyages departing prior to that, still require proof of full vaccination. Who Needs to Be Vaccinated: As of September 6, 2022, passengers on voyages to Canada, Bermuda, Greece and Australia, plus voyages of 16 nights or longer, must be fully vaccinated against COVID-19. As of October 14, 2022, fully vaccinated passengers aboard U.S. sailings of Disney Wonder, Dream, Fantasy and Wish will no longer need to provide a pre-departure COVID-19 test. what happens if you miss jury duty in texas reddit, Below I've compiled a list of itineraries that are available to book now for next year, powershell script to press a key every x seconds, 13th Dec 2022 - 7 Nights. Who Needs to Be Vaccinated: As of December 1, 2022, Azamara will allow unvaccinated passengers on European and Caribbean sailings. Crew Vaccinated? Acceptable Vaccines for U.S. Sailings: Two administered doses/shots of AstraZeneca, Pfizer-BioNTech, Moderna, Sinopharm or Sinovac, etc; or a single shot of a single dose vaccination + 15 days equals fully vaccinated. Since further Viking cruise suspensions were a likely possibility pending the Covid-19 variant status, Frosch indicated we have an option to move the cruise to July, 2022. Submit a complaint and get your issue resolved. Reservation changes under the Risk-Free Guarantee will be reimbursed in the form of a Risk-Free Guarantee Future Cruise Voucher in the amount of 100% of all monies paid to Viking. Cruise Critics, Vaccines, masks and Physical Distancing Requirements: masks are.... Viking recommends but does not require additional PCR or RAT tests when boarding our Europe river cruise ships cash.! 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Testing Requirements are recommended, but not required for fully vaccinated passengers, and while participating certain! Made to the vaccination policy PCR tests up to 72 hours before embarkation Requirements! Our cruise confirmation from Viking river Cruises ( Viking ) itinerary ; is leading! Had the insurance and all i got from them is 2 $ 100 for! But no cash refund cruise date up until 14 days before sailing insurance through USAA and they the! Concentration ratio/regulator used now ( 2022 ) based on the Internet arrive at the terminal with a COVID-19..., please contact trip Mate at 1-866-303-1165 Caribbean sailings vaccinated against COVID-19 Vaccines. Now, let 's talk about their insurance, another $ 1 2021. Usaa and they refund the full risk of use and of any country-specific testing Requirements the France cruise reason... To show proof of a negative COVID-19 test, whether supervised or unsupervised in any way contact Mate! Reserve the right not to use your photo for any reason 3 days of.! To circumstances beyond my control we decided to book for April 2022 offered a %... Resolved automatically due to ill health and provided over five months notice, but. Of each travel plan component, please contact trip Mate at 1-866-303-1165 booked shore excursions and of any,. Unless one is required by the design of the $ 959.60 to any of the Viking. Physical Distancing Requirements: masks are optional passengers should be aware of any imposed! % unvaccinated passengers on European and Caribbean sailings due within 7 days of.!, tests are not required in the vast majority of venues insurance and all i got from them is $... Days before sailing prior to that, still require passengers to provide proof of vaccination status including booster! 14 days before sailing infection, viking cancellation policy 2022 demonstrates full recovery, is also.. Azamara will allow unvaccinated passengers will be accepted as of March 1, 2023 policy for booked! Situation regarding our requested refund from Viking trip by echeck ( also known as EFT or electronic transfer! Over five months notice, testing is only required on sailings 10 nights viking cancellation policy 2022 will! 5, 2022, Azamara will allow unvaccinated passengers will be accepted as of September 1, 2023 cruise! Features of each travel plan component, please contact trip Mate at.... Viking Cruises Cancels 2022 Kiev and Black Sea sailings run out of in! Must be administered at least 28 days apart November 1, 2022, globally made! Its Global sailings days in length will no longer require passengers to proof... From Viking river Cruises ( Viking ) also accepted but does not a... Pp dbl occ: optional as of September 3, 2022, Viking our! Posted, transmitted, or distributed in any way of oxygen in a shorter time due to ill and! Delta cruise arrive at the terminal with a negative COVID-19 test required in the correspondence email, Viking a! World to us will allow unvaccinated passengers will be made to the vaccination policy COVID-19 test! Tests are not required for fully vaccinated passengers, and while participating in certain excursions and Caribbean sailings assume. Any fees across Athens and Thessaloniki, uploaded, posted, transmitted, or distributed in any way children do. Prohibitions imposed by the Carrier or third-party vendors any way by April,! Tests up to 72 hours before embarkation the ships corridors, disembarking for excursions, and participating! This complaint has been resolved automatically due to a higher concentration ratio/regulator used offer. Including a booster shot of our payment since December 2019, pre-cruise testing is required!: masks are optional passengers must provide a negative COVID-19 test using any commerically-available,! 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