Before February 28, 2022, you can locate ATMs and participating banks, make an online transfer, or pay bills online at: https://www.bankofamerica.om/azdesEPC. As a result of the ongoing changes, a number of customers who currently receive child support payments via direct deposit may have received a new Way2Go EPC card in error. Does the new card have any fees I should be aware of? Just a warning for anyone who would like to transfer funds in the future. Then call the Go Program Way2Go Card Services at toll free 833-915-4041 (877-427-4172 TTY) for a replacement card. Current EPPIC Debit MasterCard holders will continue to use their EPPIC Debit Mastercard until current card nears expiration. If you commit UI fraud, you could face a variety of serious penalties including: Prosecution by government authorities. Call 1-800-961-8423 if you need assistance. I especially like the sign in feature that uses a picture to identify your account before you out your password in. New hires can opt to use their own bank account or to have their wages deposited to the Conduent Way2Go Paycard. For expedited card replacement, a $10.00 fee will be assessed. PrePaid Debit Card from Way2Go FAQ's *8/30/21 Update When should I expect my Way2Go Card Debit Mastercard? All address changes must also be made with Bank of America while you are using the Bank of America Visa Card. The money was taken out of the Way2Go account the next day and did not appear in my other bank account until the next week. Transfer your funds to a U.S. bank account using the bank transfer feature. My card is for CS payments and there aren't any convenient options with this card. No. On the back of your card, in the bottom right-hand corner, you will see the words GoProgram.com. The last payments by paper check were mailed November 1, 2012. The Conduent Way2Go Paycard is MasterCard branded and can be used anywhere you see the MasterCard logo. Look for the MoneyPass and Comerica Bank ATM locations for surcharge- free ATM withdrawals. For any questions or to obtain a replacement EPPICard, you may call EPPICard at (866) 461-4094. All payments issued on or after September 23, 2021, will be deposited to your new Way2Go Card. When will my unemployment and/or child support deposits stop on the old Bank of America card and begin to be issued to my new Way2Go EPC? Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. For Clerk of Court Child Support: This information is also available by contacting the Clerk of the Court using the website listed above. 3% of transaction amount for each ATM cash withdrawal, purchase transaction, or teller-assisted cash withdrawal conducted outside of the U.S. If you received an EPC card and currently receive payments via direct deposit, no action is needed; the way you receive payments will not be changed. Does the new card have any fees I should be aware of? For instance if you have $600 it won't let you transfer $600. Funds remaining on the current debit card will automatically transfer to the new debit card upon activation. Questions regarding unemployment insurance are to be directed to the claims center at 877-813-0950 or 615-253-0800. There are three easy ways to check your account balance: Beginning July 1, 2019 ATM transactions at the following locations are prohibited by State law: In addition, beginning July 1, 2019 State law prohibits purchasing the following items: Offering Mississippians Young and Old Tangible Help Today to Create Lasting Hope for Tomorrow, Happy National Nutrition Month! How can I get information on the status of my claim? ATM Denial for Insufficient Funds ATM balance inquiries, funds transfer for 14 consecutive months.The inactivity fee will not be charged after the Card account balance reaches zero ($0.00) or after the Card account begins to have activity. No credit check was performed, and no one filled out an application on your behalf. Funds Transfer. You can transfer $599.50 though. If you have not yet received your card, you may in the coming days. When should I expect my new Way2Go Card to be mailed to me? Why is my EPC changing from Bank of America to Comerica Bank? We'll feature some of our amazing women leaders and employees througho twitter.com/i/web/status/1, If you are concerned that your child did not receive the correct amount of 2022 PEBT benefits (issued October 2022) twitter.com/i/web/status/1, Workforce Development and Partnership Management. You can avoid this fee by using any Hancock, Trustmark, or Regions Bank ATM. Where can I find an ATM for my Way2Go Card? If you cant remember your PIN or want to change your PIN because you think someone else knows it, call customer service at 1-855-709-1079 to re-PIN your card. this same card will be used. How long can I use my old Bank of America card? I am beyond dissatisfied with this customer service and if it werent for the fact that this is how I received my unemployment, I would NOT be using them. Protecting Children, Strengthening Families, Building Communities, Yes, your payments will continue to be disbursed to your Wisconsin, Yes, the website has moved. What would I do if I was unable to activate my new Way2Go Card? Instructions for card activation, how and where to use your new Way2Go Card, where to go for answers to questions and card safety tips will all be provided when you receive your new card. Reminder: You may use your card surcharge-free at all MoneyPass ATMs. Then call for a replacement card: Go Program Way2Go Card ServicesGo Program Customer Service. The app is very user friendly, easy to navigate, easy to read, and balance pops up when it opens. You can find county office contact information here. Lock and unlock your card:Did you misplace your card or leave it behind at a store? Pros 1) upon opening the app, your balance is immediately shown. If you have any funds remaining on your Bank of America Visa Card when your account is closed, you will have two options until March 30, 2022 to retrieve your funds: You can call Bank of America to request a check to be mailed (allow 10 days to receive) or a Western Union emergency cash transfer (allow 24 hours to receive). To prevent a delay in services, it is important that DES has your current address and personal information on file. If you are receiving both unemployment benefits and child support payments, your new Way2Go card will be used for both payments on one card. Wisconsin Department of Children and Families, 53206 Early Care and EducationInitiative, Temporary Assistance for Needy Families (TANF) Verification, Emergency Preparedness and Response in Child Care, Milwaukee Early Care Administration (MECA), Interstate Compact on the Placement of Children (ICPC), PACS (Public Assistance Collections Section), Information for Assessment/Stabiliziation Centers, Sample Notice of Change letter about the Wisconsin EPPICard Debit MasterCard, Important information about your debit card, Informacin importante sobre su tarjeta de dbito de manutencin de menores, Wisconsin Way2Go Card Prepaid MasterCard Carrier, Wisconsin Child Support Prepaid Debit Card issued by Comerica, Wisconsin Child Support Prepaid Debit Card list of all fees, Child Support Online Services (CSOS) secure website. If you have questions or need additional information please contact: After February 27, 2022, your card will be deactivated and your account closed. You can update your address online through the CSOS program, or call the KIDSINFO line at 800-991-5530, or contact your Child Support Agency to provide them with your correct address. Call Way2Go customer service at855-462-5887if you are having problems with your PIN. DES will soon replace your Bank of America Visa Card with a Way2Go Card Prepaid Mastercard issued by Comerica. How does the debit card (ePayment/Way2Go Card) work? You do not need to have your old card number or speak to a representative. For questions related to the Way2Go California Debit MasterCard for Child Support benefits, call their toll-free Customer Service phone number at 844-318-0740. The process for requesting a reasonable modification can be found at Equal Opportunity and Reasonable Modification. It took 6 days and I received no confirmation or message that said it would be successfully transferred or even how long it would take. Existing cardholders can get card support at GoProgram.com or by calling the Way2Go Interactive Voice Response (IVR) at (844) 207-3226. Once your address is updated with your program, please wait for the update to be transmitted to your EPC account (typically 1 day, or 2 if over the weekend, longer if over a holiday). If the balance on the card is below $20 the cardholder can access the funds by: An ATM denial occurs when you try to withdrawal more money than you have available in your account. Why did I get a go2 bank card in the mail? What would I do if I was unable to activate my new Way2Go Card? Transfer funds for free to your personal U.S. bank account. Holy shit that actually worked. Look for the MoneyPass and Comerica Bank ATM locations for surcharge- free ATM withdrawals. I have had to call customer service 3 times. All payments processed as of November 2, 2012, will be paid by direct deposit or debit card. But now Im gonna have to wait till it appears in my other bank account or wait even longer for it to go back into my waytogo app account please fix this ASAP because its our money and should be notified about where its going and all of that but instead I received absolutely nothing and cant get ahold of an actual person the computer lady cant help me with what I need so I need to talk to an actual person!!! Benefits of the Way2Go Prepaid Debit MasterCard: Pay for all types of purchases quickly and easily. There is a $0.25 transaction fee for each call thereafter. While your Wisconsin Child Support Debit MasterCard will be closed, the debit card account will remain open with Comerica Bank with no payments posting to the account. Sure would have been nice if they told you that in advance. What is a PIN? Works with all Go Program Way2Go Card eligible MasterCard programs. If you had activity on your EPPICard within the last 18 months*, you may call (833) 322-1441 to ensure your address is up to date and request a card. You may contact their customer service at 855-462-5887 free of charge, four times a month. English| Espaol | Kryol Ayisyen. Print coupon, complete required information, then mail with your payment. Call Way2Go customer service at (833) 322-1441, enter the new 16-digit card number and follow the prompts to activate it. Way2Go FAQs. If your debit card is lost, stolen or damaged, call Customer Service at 1-855-709-1079 to report it. The Virginia Way2Go Card . Then call for a replacement card: Go Program Way2Go Card ServicesGo Program Customer Service. A Way2Go Card provides an easy, convenient and secure way to receive your Unemployment Insurance benefit payments. COPYRIGHT 2023 NJ CHILD SUPPORT. The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. If you do not request a check, remaining funds will be turned over to the unclaimed property department of your state of residence (as indicated in our records) after the applicable time period has passed, according to state laws. Instructions for card activation, how and where to use your new Way2Go Card, who to contact for answers to questions and card safety tips will all be provided when you receive your new card. If the card is not working properly, a new one will be mailed. The new chip Wisconsin Way2Go Debit MasterCard will be provided to the debit card holder near expiration of their current EPPIC Debit MasterCard. Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. Payment Solutions Provided by Xerox The Way2Go Card Debit MasterCard Card is issued by Comerica Bank, pursuant to a license by What's the difference between customer service & surcharge fees? The new website, www.GoProgram.com, requires users to establish a new User ID and password. How much can I withdraw from my Eppicard? Yes, you can use the Way2Go Card anywhere that accepts MasterCard or any ATM. We encourage you to spend the available funds on your EPPICard prior to January 6, 2022. Way2go Card Virginia login let customer access the Government benefits official website. Possible jail or prison sentences. If you still have an EPPIC Debit MasterCard, continue to use it until it nears expiration. The PIN should never be shared, written on the card, or kept with your debit card. var now = new Date(); var d = now.getFullYear(); document.write(d); Nevada Department of Employment Training and Rehabilitation, Governor's Office of Workforce Innovation, Unemployment Insurance Claimant Self Services, Unemployment Insurance Benefits Video Tutorials, Videos Tutoriales del Seguro de Desempleo de Nevada, Unemployment Insurance Employer Self Services, Unemployment Insurance Debit Card Information, ETP Agreement between California and Nevada, Governors Workforce Development Board Members.
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