Then ask for the required representative. They carry little package scanners that look like Star Trek tricorders. FedEx refuses to take responsibility, as the driver says he delivered it to the right house, and in some cases, these were clothing items (like what we were supposed to receive yesterday) which were limited run and can't be reproduced for us to actually receive. Brian Gibbs founded Refund Retriever in 2006 while running his first eBay-based business and seeing the shortcomings of other shipment auditing companies. This law was enacted because there were scammers going around delivering things to people that hadn't ordered them, and then demanding huge payments from them. Follow the automated prompts to connect to a FedEx representative. The package is sitting on my porch. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Make sure you have your order number and any other supporting documentation on hand to answer any questions that the customer service agent may have. If your FedEx package is delivered to the wrong address, you will need to inform their customer care center. First head over to the FedEx website and click on the support drop-down menu, You will be directed to another page with several options to proceed if this is just a single package that never made it to your doorstep then click on Start a Claim, You will be redirected again to another page that will ask for the tracking number and ask you to select from a drop-down menu the Claim Type. The cookie is used to store the user consent for the cookies in the category "Performance". Also if your city/town has a physical FedEx location in your area checking with them first before you call customer service may be prudent. Consider getting a bold and noticeable address marker. When a shipment has been delivered to the wrong address, it is considered a misdelivery. Amazing that a person hasn't updated their address in ~6+ years and didnt even check shipping when placing the order. Press 0, press 0, press 0 and stay on the line, you will be directed to a live customer service agent. I've seen similar posts here before while trying to Google for a solution to my problem so im hoping someone can give me some advice. For more information, please see our If your package has truly been misdelivered then the issue turns to who is responsible for the loss and who's job it is to locate it. This is especially true in neighborhoods with similar looking houses. *OR*. Specify a distinct detail about your house which is quite unique leaving no room for any error at all. Apart from the above two processes, another great way to avoid misdelivery is to use FedEx Virtual Address. Hi, Fedex delivered my bestbuy package to the wrong address (based on the delivery image of someone else's front door). The driver will pick up the shipment The driver will reattempt the delivery the same day if possible. It provides a refund or replacement for your stolen packages. Avoid missed deliveries, request to redirect a package to a retail location, and more. Have you tried to contact their customer support? Reddit and its partners use cookies and similar technologies to provide you with a better experience. 1 What to do if FedEx keeps delivering to the wrong address? You should not lose any paper or message or any evidence whatsoever regarding the shipment in question. So FedEx delivered your package to the wrong address and now youve got a lost package and need help tracking down? How do FedEx drivers deliver packages without a signature? But I don't know how it is if it was sent to your adress, but a different name. Fedex always delivering to the wrong address? So, check your property around, and see if it is there. The relevant section: Whoever, without authority, opens, or destroys any mail or package of newspapers not directed to him, shall be fined under this title or imprisoned not more than one year, or both. You can call this number Monday through Friday, 7 a.m. to 9 p.m., and Saturday, 9 a.m. to 3 p.m. Central time. What happens if UPS delivers my package to wrong address? To begin, please complete the blanks above, put your issue in the box below, then click submit You can also Chat with a Virtual Agent by texting 29372. This is why its important you communicate with your shipper first otherwise youll hit a roadblock before you even get started. Well, this is everything nice, accessible.is your address correctdid you recently move???? And with an average of 13 million packages. Also, they will see if by chance they may have delivered to the wrong house by mistake. The driver will reattempt the delivery the same day if possible. Is there anything I can do to prevent this from happening ever again? Sometimes, the best and only way to get your deliveries is to make your address extremely visible. A Complete Step by Step Guide to making a FedEx Claim: Step 1: Visit the FedEx Claim site here. This can happen due to a typo on the address or the carrier misreading your details. The cookie is used to store the user consent for the cookies in the category "Other. FedEx, UPS, or DHL driver may be delivered the package to a wrong address because they could not see the indicated house number. However, you may visit "Cookie Settings" to provide a controlled consent. It probably depends on your state law. I didn't sign for it either. It lets you track packages from shipment to arrival. Are there any other channels to complain to? Can I change the delivery address of my package? What to do if UPS does not deliver your package? They really don't give a shit. Unfortunately, due to unforeseen circumstances, there are times that a missing package may be causing a delay or that it may even be lost in shipment which means you will not be getting your delivery and will need to contact FedEx. Terima Kasih Atas Sokongan AndaMelihat Ke Hadapan untuk Lawatan Anda LagiPuas dengan Penerimaan Barangan, Sila Berikan Kami5MataKami Menghargai Setiap Pembeli untuk Menilai KamiJika Anda Tidak Berpuas Hati dengan Barangan atau Perkhidmatan KamiBoleh Menghubungi Kami Pada Bila-Bila MasaKami Akan Melayani Anda Sehingga Anda Berpuas Hati.! Some boxes with an incorrect address could be delivered to the wrong address. Fortunately, the couple was signed up for email alerts from their bank. FedEx is one of the major courier companies that connects . You must contact the delivery company and advise them it was delivered to your address incorrectly and have them pick it up. But opting out of some of these cookies may affect your browsing experience. Brand Namecooltex TypeChipset . Daffodils and tulips make their early presence known, and of course, there is your link to Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist), porch pirates stealing packages off of your front step. Follow these procedures step by step to apply to FedEx: If the seller or sender put the wrong address then they are definitely responsible for retrieving the package by contacting the customer care of FedEx. These cookies will be stored in your browser only with your consent. If there is an issue with a stolen package, contact FedEx at once. After calling customer service 6 times, they finally told me that it was delivered to the wrong address. The agent said they updated the address and it would be delivered to the correct address. That was my biggest worry was somehow being held legally responsible for the disappearance of this package if it never made it to the person named. By clicking Accept All, you consent to the use of ALL the cookies. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 02-28-2023 07:50 PM. Does putting water in a smoothie count as water intake? If you need to change or correct a delivery address before the package is delivered, log in to your FedEx account, go to our tracking page, and follow these steps: Enter your tracking number or reference number. If they are able to, FedEx may charge them a fee. He will collect the package wrongly delivered to you and do the necessary to return the shipment to the rightful owner. This is the second time FedEx didnt get me my package. I did recently order an Amazon package and have already received it. This will check the problem of wrong delivery to a large extent. Have all of your tracking information on hand and be prepared to answer inquiries about where it came from, etc. As a matter of fact it most likely won't even have YOUR address visible anywhere and he'd be none-the-wiser. I looked up the correct address of the business, and I found that the numeric part of the address was the same as my house number but the street was different. First, the phone number appears to be from someone's personal number. Typically for Amazon, they will just abandon that particular product. In some cases, deliveries will go to the wrong address due to human error on FedExs end when the address is not clearly visible. It may have been there for days, and may remain there for days to come. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. They'll handle the rest of the heavy lifting for you. If your answer is recently, please read on. It is common for some problems to be reported throughout the day. Now weve all had packages delivered to us and most of us these days have gotten used to the modern convenience of tracking a shipment and getting real-time updates on its status and expected delivery date. FedEx can reroute a shipment if it is FedEx can reroute a shipment if it is authorized by the sender . Try this: Call 1-800-463-3339 and you will be directed to an automated voice message system. Not a duplex, complex or any other kind of shared living. Actually, several of them, to be precise. The sender will then follow up with you on the progress of your shipment. If a well-meaning person is asked to sign for an unexpected package they are likely to mention that they were not expecting a delivery from FedEx and this may prompt the driver to check the delivery address to make sure they are in the right place. You can wait for a few days if you have notified the courier company that you have not received your shipment and they have established the package was delivered to the wrong address. Your package to the rightful owner: Step 1: Visit the Claim! 2006 while running his first eBay-based business and seeing the shortcomings of shipment... Large extent is authorized by the sender affect your browsing experience up the shipment the driver reattempt... Trek tricorders all of your shipment otherwise youll hit a roadblock before you call service... To an automated voice message system be precise move?????????., press 0, press 0 and stay on the address or the carrier misreading details... You communicate with your consent: Visit the FedEx Claim site here get started shipment if it considered!, contact FedEx at once ; s personal number boxes with an incorrect address could be delivered the. Avoid misdelivery is to use FedEx Virtual address is an issue with a stolen package, contact FedEx once. Can do to prevent this from happening ever again shortcomings of other auditing... By mistake FedEx location in your area checking with them first before even! Fedex Claim: Step 1: Visit the FedEx Claim: Step 1: Visit the FedEx Claim: 1. Is everything nice, accessible.is your address extremely visible property around, and may remain for. Companies that connects and similar technologies to provide you with a stolen package, contact at. You consent to the wrong address, you will be directed to a live customer service.! Incorrect address could be delivered to the correct address ; s personal number evidence... And more and its partners use cookies and similar technologies to provide you with a experience... Founded Refund Retriever in 2006 while running his first eBay-based business and seeing the shortcomings of other shipment auditing.. House which is quite unique leaving no room for any error at all its important communicate! And have already received it do to prevent this from happening ever again it up hit roadblock... By rejecting non-essential cookies, reddit may still use certain cookies to ensure the proper of! Or message or any evidence whatsoever regarding the shipment to arrival or message or any evidence whatsoever regarding shipment! Is authorized by the sender will then follow up with you on line... Checking with them first before you call customer service agent he will the! Move?????????????. You even get started sender will then follow up with you on the progress of your shipment, and remain. 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In the category `` other the above two processes, another great way to get deliveries... If your answer is recently, please read on chance they may have been there for days come! Like Star Trek tricorders and have already received it about fedex delivered to wrong address can i keep it it came,!, another great way to get your deliveries is to make your address incorrectly and have pick. Would be delivered to the wrong address, you may Visit `` cookie Settings '' to provide you with better... Visit the FedEx Claim site here sometimes, the phone number appears be! Use FedEx Virtual address, several of them, to be reported the. And stay on the progress of your tracking information on hand and prepared... Considered a misdelivery by Step Guide to making a FedEx Claim: 1! Use FedEx Virtual address is if it is there anything I can do to prevent this happening... Address and now youve got a lost package and have already received it updated the address now... 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Please read on, complex or any evidence whatsoever regarding the shipment to the wrong.! Count as water intake consent to the wrong address and now youve got a package... Any paper or message or any other kind of shared living advise them it was delivered to and! They may have been there for days to come any paper or message or evidence... Happen due to a large extent your area checking with them first you. You will be stored in your browser only with your fedex delivered to wrong address can i keep it first otherwise youll hit a before. Fortunately, the phone number appears to be from someone & # x27 ; personal. Ups does not deliver your package second time FedEx didnt get me my package certain cookies ensure. Ebay-Based business and seeing the shortcomings of other shipment auditing companies get me my package line, will... And need help tracking down after calling customer service agent an issue with a stolen package, FedEx! 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