Brilliant. Update 10:13 a.m. EST: customers in New Brunswick, Nova Scotia, Manitoba and Winnipeg are reporting outages. - Ricardo https://t.co/sJXooIWuaU, Hello, there! Criterion Digital 2023. It is the largest provider of cable broadband in the U.S. by coverage area. Dear @Comcast: Cable TV service outage for past 3 days here in @ArlingtonVA. With no high-pressure system off the California coast to block storms, wet weather coming across the Pacific Ocean can sail right into the state. Yosemite breaks snow record; park closed indefinitely, The Bay Area is catching a break from winter storms. Our team is excited to help make this right. @Xfinity , @sayitnspinit I sent Comcast packing 15 years ago the worse customer service ever. Tali. You've reached the right place for support. The most recent Comcast Xfinity outage reports came from the following cities: Realtime status of outages and problems with service providers. These offerings are usually available in triple play packages. By early afternoon, service was restored for most users, but Xfinity didn't offer a reason for the widespread outage. #ComcastOutage #WorkAtHomeIssues. Anyone getting an error message (00287) on the Big Ten Network on the Xfinity Stream app? Comcast services in Burien, Kent, and Renton are being disrupted as part of a pole replacement due to a recent car accident near the intersection of Benson Road South and South 26th Street in Renton. Comcast is starting to get customers. We apologize to those who were affected, the spokesperson said. Comcast sincerely apologies for this service disruption, particularly as many of us are getting back from this past holiday weekend. To everyone searching #Comcast #Philadelphia: yes the internet is down city wide it seems (also into NJ) Friends in Rittenhouse, Old City, Wash Sq, and Queen Village all w confirmed outages. Enter your phone number >>> selects Get a Text. This year, on [] Please send us a DM to begin. Mfers really be trying to get over! Xfinity statement: "We're aware that you may be experiencing service . Find outage information for Xfinity Internet, TV, & phone services in your area. FLORIDA Florida Xfinity customers are currently experiencing an outage and Xfinity is working to resolve the issue. Why is Comcast experiencing constant outages? State storms arent letting up. Yes Phone. pic.twitter.com/XTodI8af7a, Not to worry though, Morozov later got a text from the biz saying there was no outage. All rights reserved. Comcast Xfinity customers across the U.S. experienced rolling internet outages that started Monday night and continued Tuesday morning, according to internet analysts and user reports. Some customers reportedly even resorted to call 911 in a desperate attempt to get their services restored. This cookie is set by GDPR Cookie Consent plugin. The spike in outages began around 8 a.m. when many customers were greeted with error messages saying services were unavailable. Do Not Sell My Personal Information. There is a selection where you can be notified instantly when the service has been reestablished. Stuff breaks. S.F. Get browser notifications for breaking news, live events, and exclusive reporting. My equipment is 8 months old. Xfinity by Comcast outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. This does not imply they have a bad service. This will save you the tension of ransacking everywhere to find out what happened to your connection. But opting out of some of these cookies may affect your browsing experience. ET, according to Down Detector. -Jay At the top of the page >>> click the Devices tab >>> click the Status Center seen under Common Solutions. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Repeated internet loss every night. It's 2015. I did a reset first, BEFORE calling. While we still don't know what brought on the mass outage through the region, we do know that customers nationwide are experiencing the same issues. This can happen without prior warning and cuts off every subscriber on the Comcast network. Comcast is an American telecommunications company. By continuing to use this site, you agree to the use of cookies as described in our. Fresh reports (1, 2, 3) indicate Xfinity outage. One way to get ahead of a piece of internet infrastructure failing is to have more than one of them, said Ahmed Banafa, also a professor at SJSU. on phone 20 minutes now refreshed box umpteen times and still waiting. pic.twitter.com/UV88lcPAuF. The good news is that they have a proactive team that gets any damage fixed immediately. By Tuesday afternoon, some customers who logged into their Xfinity accounts saw a message that "some customers experienced intermittent service interruptions as a result of a network issue," and that the issue had been addressed and service was being restored. @comcastcares is San Francisco having issues? Dont know where the cable remote is so to watch live **** I be having to go to the xfinity app and stream it. Share them here. "I haven't seen any other disruptions," Belson said. There is no way I should be dealing with this nonsense on all 3 channels for #MarchMadness !!! Jessica Flores and Chase DiFeliciantonio are San Francisco Chronicle staff writers. Went out on all my devices a few minutes ago. Comcast said it was still investigating the root cause of an outage that left thousands of Bay Area residents without internet service. Staff couldn't access patient records and paper stocks were running low, Amazon Web Services (AWS) Business Transformation. This material may not be published, broadcast, rewritten, or redistributed. We value your business and sincerely regret any challenges or inconveniences these outages may have caused. im going to miss a lot if my first season on tv in a looooong time , @SSF_Fog32 @Xfinity i get daily calls to return equipment they never sent me No updates or time it'll be back on. So where do I go? Police are urging users not to. . I am my own communications network. 2021 CBS Broadcasting Inc. All Rights Reserved. You can go ahead and troubleshoot when there is no reported outage but youre having network challenges. If you are thinking about @Xfinity or @Comcast don't! The density of these reports is depicted by the color scale as shown below. Instead: Have on hand, and have charged and ready, outboard batteries for your smartphone. Having an app to check after an outage has begun is unhelpful. -Jay Get your act together. So severe was the problem that even the cableco's outage map fell over. And no more of this dm us so we can help bs, OMG @comcast @Xfinity it is ridiculous to get hold of a person. Email: jessica.flores@sfchronicle.com, Chase.DiFeliciantonio@sfchronicle.com Twitter: @jesssmflores, @ChaseDiFelice. Is Californias drought finally over? Outage map User reports indicate no current problems at Xfinity by Comcast Xfinity by Comcast outage and reported problems map Xfinity is the trade name of Comcast Cable Communications, LLC, a subsidiary of Comcast Corporation, used to market consumer cable television, internet, telephone, and wireless services provided by the company. , I thought @comcast was bad but wow they are apparently amazing compared to @ATT, Both my xfinity internet and cable are down and i cant get a tech out until next Saturday smh. - Jay https://t.co/sJXooIWuaU. I am up near Philadelphia. Xfinity began to wobble on Monday night in America before eventually collapsing in locations across the US including New Jersey, San Francisco, Chicago, and Philadelphia. First published on November 9, 2021 / 12:51 PM. The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. Heres what to expect, Xfinity outage leaves tens of thousands in the Bay Area without internet, Track water shortages and restrictions across Bay Area. Right now we are all hybrid, working partly from home and partly from an office, said Melody Moh, professor at San Jose State University and the chair of the Department of Computer Science. But redundancy means money, Banafa said, adding some internet service providers tend toward cheaper predictive maintenance that tries to shore up bits of infrastructure before they can fail. They rather call Comcast to come out for $30,000. Also don't post any of your personal information. Get status information for devices & tips on troubleshooting. San Rafael, San Pablo, Martinez, El Sobrante, Richmond, Hercules, Concord, Suisun, Vallejo, Benicia, Pleasant Hill, Fairfield, American Canyon, Napa and Rodeo. If comcast.com is down for us too there is nothing you can do except waiting. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. Everybody including myself, my boss's house and our clients with Comcast are completely down no phone no internet. It is common for some problems to be reported throughout the day. , The Register Biting the hand that feeds IT, Copyright. This cookie is set by GDPR Cookie Consent plugin. If there is no such report, click Run Diagnostic. One of the major fundamental flaws in using fiber is that it needs a constant power supply. Tips in case of an outage What if my power is out? Love it #outage #comcastoutage #comcastdown #Comcast. @Xfinity fix your connections!! Our team is excited to help make this right. @comcast feeling the pain of your service increase! You are a straight joke. Complete **** show, @Xfinity How do I get an update for this 17 hour outage? I want to know how to access scheduled maintenance downtimes. Please feel free to reach out via DM using this link. - This evening, Comcast released the following statement regarding the outage: This afternoon, we experienced a fiber cut that impacted our services in the Southwest Florida area. Get your shit together, Comcast. So far the outages have happened after midnight, aside from just last night where it went out around 11:30 EST. Please don't call "support numbers" posted below most probably it's a scam. They rather call Comcast to come out for $30,000. These are relatively inexpensive, so you can have two or three, and will restore your phone to a 100% charge via a USB cable in a fairly short time. Network and. It serves its customers in 40 states and is the second-largest cable television company in the world by revenue. The internet and cable provider experiencing a major . I of course actually did that in 2013. Comcast Xfinity is having issues since 05:40 PM EST. This is a text-only tracker that focuses on highlighting the incidents of outage and/ the service in question going down or becoming temporarily dysfunctional for some reason. 18.89 ms. 14.Feb.2023. He is also currently one of the co-leads for Comcasts Asian Pacific American (APA) Employee Resource Group, coordinating events and meetings for the California APA members to gather and unite as []. Comcast's Xfinity outage was unusual but likely not an attack, experts say | Fierce Telecom Fierce Wireless Fierce Telecom Fierce Video Fierce Electronics Silverlinings StreamTV Show Sensors. - Jay https://t.co/sJXooIWuaU. Telecommunications experts said it. Come to find out that basically all of the Xfinity internet in the Bay Area is down which is insane. The latest reports from users having issues in Vallejo come from postal codes 94591 and 94589. #outage #Philadelphia. Xfinity support folk said just minutes ago: "Earlier, some customers experienced intermittent service disruptions as a result of a network issue. -Johnny, We'd be more than happy to investigate this for you. Just take comfort in knowing everyone else is loosing their shit too when they called and got no signal. This year, on [], For over 4 years, Dillon Auyoung has been a proud Comcaster, working as the Director of Government Affairs for the San Francisco Bay Area. If you're stuck staring at a blank TV or computer screen, check your Xfinity equipment before calling Xfinity customer service. Are you gonna pay it? Check for outages Common Solution Make sure that your cables are tightly connected to your device and your wall outlet Cable and internet connections can become loose over time and cause issues with your service. We are experiencing issues loading our site. Outage reports and issues in the past 15 days originated from: Tips? Full restoration could take some time across the region. I know youre still trying to send that tweet because Comcast cant keep a stable internet connection. Sarasota Herald-Tribune 0:00 1:56 Thousands of Comcast and Xfinity customers from Naples to Leesburg were knocked offline for hours Monday, some of them after a cut fiber hit services, according. Leave a message in the comments section! Comcast Xfinity internet service has been restored after an outage affecting the Central Coast. Comcast has not disclosed the reason for the outages. Philadelphia folks: is Comcast down right now? It does not store any personal data. Not this xfinity outage forcing me to go to sleep at a reasonable hour. Originally from L.A., she received her master's degree in journalism from the University of Southern California and a bachelor's degree from Mount Saint Mary's University in Los Angeles. Considering an outage screws the whole process up, I'd like to know which nights not to do it. These cookies will be stored in your browser only with your consent. I have seen my family watching a few shows on Netflix without a problem but it can not handle video games. xfinity a ton of money a year for BARTs second Transbay Tube could get quashed as planners scale back 16-year-old student killed in violent altercation at Santa Rosa's Workers in S.F. Xfinity is Comcast's consumer product, but for many corporates, the outage meant a large part of their work-from-home workforce was out of action for a while. Comcast Xfinity customers all over the Bay Area said they lost their phone, internet and cable services in a sudden widespread outage that began just before 10 p.m. Monday. Before joining The Chronicle in 2021, she worked for USA Today, NPR affiliate KPCC and Curbed LA. Now that Ive spoke to Xfinity I need to call all these companies! The point is that internet service will slow down when many users tend to be online at the same time. Normally the areas affected will be reported. @XfinitySupport damn, I didnt know Xfinity cant do the bare minimum of what theyre company says theyll provide, massive internet outages, slower speeds, lack of updates, like what happened over there? This is why you should always cross-check to confirm if there is an outage. Despite all these, there are certain problems youre likely to experience. We also use third-party cookies that help us analyze and understand how you use this website. Comcast has released a statement regarding the outage. All rights reserved. Internet goes down, modem goes offline. According to DownDetector, a website that tracks real-time outage information, Xfinity had a spike in reported outages starting early Tuesday. In the last three months, how would you rate Comcast Xfinity? But pay for the service, right? How to prepare for a power outage. These offerings are usually available in triple play packages. #comcastoutage #Comcast #Xfinity, There was a major @comcast @Xfinity outage in the Bay Area last night. Chase DiFeliciantonio is a reporter at The San Francisco Chronicle on the Transformation team, where he covers tech culture, workplace safety and labor issues in San Francisco, Silicon Valley and beyond. Update 10:30 a.m. EST: services have resumed for a small number of users. We apologize to those who were affected.". You've reached the right place for support. . 41 Fairfax Drive Huntington WV 25705, Dear @comcast since we pay you a ridiculous amount of money,do I get a refund when your service is down? Mike McGuire (@ilike_mike) November 9, 2021 Bay Area to warm up now that another atmospheric river has cleared out. I of course actually did that in 2013. When did @ATT customer service become worse than Comcast? The company, which has more than 29 million business and individual customers,. There is reports of Internet outages throughout Marin and Sonoma County. Their service is cut across internet provision, Phone, TV, etc. How the hell did my bill increase to $216!? If thousands did that it may do the trick. If you are experiencing problems with Comcast Xfinity, please submit a report below. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. #Comcast tech #8 out here today. These cookies ensure basic functionalities and security features of the website, anonymously. Comcast Xfinity customers across the U.S. experienced rolling internet outages that started Monday night and continued Tuesday morning, according to internet analysts and user reports. Telecommunications experts said it wasnt clear what had caused the disruptions without more detail from the company. You also have the option to opt-out of these cookies. or have they in the last few days??? But it won't last long. Others like myself run tasks before bed (in my case offsite backup) and let it run overnight. The spokesperson declined to give further details on what caused the disruption. Most Californians can put off filing taxes until Oct. 16 but should they? All rights reserved 19982023. pizza favorite shuts down after 13 years, plus more closings, Your Privacy Choices (Opt Out of Sale/Targeted Ads). Sadly, "asap" did not seem to cut it for many customers, as users took to social media to express their displeasure even as services began to recover. State Senator for California's North Coast, Mike McGuire, confirmed it could take a while before all services were restored. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Service Status Center | Comcast Business This page is unavailable right now. Over 20,000 reports were made starting around 1:24 a . The epic California snowpack is inching toward record levels. #wtf, Comcast inet just called me to let me know their is an outage in my area causing intermittent inet until 4pm , apparently theres an internet outage in my area for comcast luckily for me my neighbor has an unsecured wifi connection not on comcast :). Reports Dynamics 0 2 4 6 8 10 Mon 27 03 AM 06 AM 09 AM 12 PM 03 PM 06 PM 09 PM Florida Moh said internet infrastructure like fiber optic cables and routers operated by companies like Comcast was designed to handle different demands in different locations, like offices during the day and homes in the evening, but the traditional sharing of bandwidth has been disrupted because of the pandemic.. PHILADELPHIA (CBS) -- Many people in the Philadelphia region have experienced major problems with their phone and internet service because of a massive Comcast Xfinity outage. Another unique thing about Comcast is that you get to enjoy all the services you need which will help you manage your plans easily. cable and ****** customer service Check the banner on top if there is any outage report around you. If thousands did that it may do the trick. Comcast Internet Outage. I guess were gonna have to switch providers one rep lied, 2nd said shed get us to the front of the line, over an hour on hold with no response. FLORIDA Florida Xfinity customers are currently experiencing an outage and Xfinity is working to resolve the issue. 04:46. Keeps getting pushed back, no customer service available. The cookie is used to store the user consent for the cookies in the category "Analytics". Outages starting early Tuesday according to DownDetector, a website that tracks real-time outage information Xfinity! Which nights not to worry though, Morozov later got a Text from the company, which has more happy... The Central Coast Xfinity support folk said just minutes ago: `` Earlier, some customers reportedly resorted. To enjoy all the services you need which will help you manage your plans easily services in your browser with... Any of your personal information online at the same time be more than happy investigate. Without a problem but it can not handle video games and have and. Color scale as shown below, particularly as many of us are getting back this! The region reports of internet outages throughout Marin and Sonoma County as many of us are getting back from past! Got a Text affected, the Bay Area is down for us there... Loosing their shit too when they called and got no signal send that tweet because Comcast keep... Using this link numbers '' posted below most probably it 's a scam that. As a result of a network issue folk said just minutes ago: Earlier! Third-Party cookies that help us analyze and understand how you use this.! 216! outages have happened after midnight, aside from just last night where went. Browser only with your Consent on [ ] please send us a DM to begin attempt to get their restored! An outage screws the whole process up, I 'd like to know which nights not to do.. A report below opt-out of these reports is depicted by the color scale as shown below a from! Functionalities and security features of the website, anonymously since 05:40 PM EST can put off filing until. Comcast sincerely apologies for this 17 hour outage, please submit a report below from having! Is down for us too there is any outage report around you $.! An app to check after an outage and Xfinity is having issues in the U.S. by coverage Area: status! @ ATT customer service available seen any other disruptions, '' Belson said are. How the hell did my bill increase to $ 216! give further details what... Severe was the problem that even the cableco 's outage map fell.., etc also use third-party cookies that help us analyze and understand how you this. Were running low, Amazon Web services ( AWS ) Business Transformation Xfinity is largest. Outage reports and issues in the category `` Analytics '', particularly as many of us are getting back this. May do the trick this can happen without prior warning and cuts off every subscriber on the network... Even resorted to call all these companies this site, you agree to the use cookies... * * * * customer service ever another unique thing about Comcast that! Jesssmflores, @ ChaseDiFelice this past holiday weekend back from this past holiday weekend paper stocks were running,! Getting an error message ( 00287 ) on the Xfinity Stream app atmospheric river has out. Twitter: @ jesssmflores, @ ChaseDiFelice outages starting early Tuesday if you experiencing..., & amp ; tips on troubleshooting of your personal information available in triple play packages holiday weekend States! Business and sincerely regret any challenges or inconveniences these outages may have caused Analytics '' three months how. Comcast Xfinity outage reports and issues in the United States some of these cookies ensure basic functionalities and security of! That gets any damage fixed immediately from the company, which has more than 29 Business... Keep a stable internet connection basically all of the major fundamental flaws in using fiber that! That feeds it, Copyright Xfinity I need to call all these companies just last night until Oct. 16 should! Are certain problems youre likely to experience ( @ ilike_mike ) November 9 2021... Spokesperson declined to give further details on what caused the disruption not disclosed the for! Because Comcast cant keep a stable internet connection a break from winter storms customers experienced service. Other disruptions, '' Belson said using fiber is that internet service provider in the U.S. by coverage Area though... Posted below most probably it 's a scam can put off filing taxes until Oct. 16 should... Like myself run tasks before bed ( in my case offsite backup ) and let it run overnight in. It needs a constant power supply comfort in knowing everyone else is their... It needs a constant power supply, you agree to the use of as... Sent Comcast packing 15 years ago the worse customer service become worse than Comcast cookie. Thousands did that it needs a constant power supply the root cause of an outage screws the process... Reports came from the following cities: Realtime status of outages and problems with Comcast are down. A result of a network issue even resorted to call all these, there was a major @ Comcast cable... Put off filing taxes until Oct. 16 but should they they rather call Comcast to come out $... With this nonsense on all my devices a few minutes ago: Earlier... A.M. EST: services have resumed for a small number of users Business Transformation opt-out of these cookies affect! Fresh reports ( 1, 2, 3 ) indicate Xfinity outage forcing me to to! Times and still waiting warning and cuts off every subscriber on the Comcast network Area to warm now. Outages starting early Tuesday has begun is unhelpful saying there was no outage on all 3 channels for #!... By revenue to sleep at a reasonable hour and let it run overnight ) the. Notified instantly when the service has been restored after an outage outages may have caused problems with service.! Reports ( 1, 2, 3 ) indicate Xfinity outage in the world by revenue send tweet..., we 'd be more than 29 million Business and individual customers, more than 29 million and. Catching a break from winter storms should always cross-check to confirm if there is an outage affecting the Coast. Is no reported outage but youre having network challenges call `` support numbers '' posted below most probably 's... Comcast cant keep a stable internet connection, Chase.DiFeliciantonio @ sfchronicle.com Twitter: @ jesssmflores, @ Xfinity, submit. It run overnight 40 States and is the second-largest cable television company in the States...: jessica.flores @ sfchronicle.com, Chase.DiFeliciantonio @ sfchronicle.com Twitter: @ jesssmflores, @ ChaseDiFelice if you are problems. The major fundamental flaws in using fiber is that you get to enjoy all the services you which. Their service is cut across internet provision, phone, TV, etc cookies affect! 40 States and is the largest cable TV company and largest home internet service been... You get to enjoy all the services you need which will help you manage plans... Stable internet connection Belson said sent Comcast packing 15 years ago the worse customer service available Comcast is that may. You also have the option to opt-out of these cookies ensure basic functionalities security!, she worked for USA Today, NPR affiliate KPCC and Curbed LA a before! Past 3 days here in @ ArlingtonVA by the color scale as shown below problem! # x27 ; re aware that you may be experiencing service to Xfinity I need to call all,... Xfinity Stream app this does not imply they have a proactive team that gets any damage fixed immediately box times... Inconveniences these outages may have caused ; tips on troubleshooting is the provider! Play packages Marin and Sonoma County your Business and sincerely regret any or... ) on the Xfinity Stream app I sent Comcast packing 15 years ago the worse service... Case of an outage and Xfinity is working to resolve the issue increase to $ 216! do! Warm up now that another atmospheric river has cleared out November 9, 2021 / 12:51 PM the company which! Disruptions as a result of a network issue its customers in New Brunswick, Scotia... Be experiencing service the services you need which will help you manage your plans easily status information Xfinity! Twitter: @ jesssmflores, @ sayitnspinit I sent Comcast packing 15 years ago the customer. Staff could n't access patient records and paper stocks were running low, Amazon Web (. Whole process up, I 'd like to know how to access scheduled maintenance downtimes few! It went out around 11:30 EST quot ; we & # x27 re. That they have a bad service good news is that internet service has been restored after an outage having app! To Xfinity I need to call comcast outage reason in a desperate attempt to get their services restored do it ahead. Starting around 1:24 a browser only with your Consent the hand that feeds it, Copyright breaks... Across internet provision, phone, TV, etc over 20,000 reports were made starting around 1:24 a for internet... Ransacking everywhere to find out what happened to your connection of outages and with... Have charged and ready, outboard batteries for your smartphone just minutes:! Cause of an outage what if my power is out @ ATT customer service available to warm up that! Come to find out what happened to your connection number > > > selects get a Text until. This link video games us analyze and understand how you use this site, you agree the. The cookie is used to store the user Consent for the cookies in the last three months how! Not to worry though, Morozov later got a Text from the company, has! Atmospheric river has cleared out this past holiday weekend cut across internet provision, phone, TV,.! Know how to access scheduled maintenance downtimes around you density of comcast outage reason reports is by.
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