Theyre doing the same to me and ignoring me on all channels. Our long-running passport courier service will make sure to pick up your ID on a day of your choice, and to arrange delivery to you when required. March 18, 2022 at 5:55 pm #10052. . You can subscribe email delivery notification in the TNT shipping tracking result page to auto send you alerts once there is an update of your order status. 4.7 . on 19/08/2020. Would I recommend to a friend? The email that told me about the passport didn't include a tracking number annoyingly. Subsequently I rebook another delivery date and called the customer services to ensure my parcel will be delivered but I was told that the parcel hasnt been picked up from the depot and eventually I was told they could not locate my consignment and the matter was passed to a caseworker. The tracking number is your application number minus spaces and PEX (referred to by TNT as your "PAN number"). Parcel Delivery Companies. The phone and live chat can be used for faster turnaround time and have less than 3 minutes of waiting time. My collegue asked you to DM is regarding this. Cant get through to them on the phone. Tnt UK Limited Trading as TNT (UK) Registered in England and Wales with number 01628530. Utility Companies Theres little to jest about when someone is posting good advice concerning something as serious as having difficulties getting a new passport delivered to their flat or apartment nothing at all.. Tripadvisor staff has removed this post because it did not meet Tripadvisor's forum guidelines with regards to off-topic chat. Hopefully, I don't need wait whole day outside. Give contract of peoples important documents to a terrible company Move over and let a company that is competent and able to undertake its obligations take over the work as you are clearly not a fit for purpose organisation. TNT Parcel Depot Locator To find any FedEx Express UK Transportation (formerly TNT) station locations across the UK, please click on the following link. Disgusting service you provide . it is my first experience with TNT passport delivery, l think you are not up to the job. . I'm thinking I will just wait outside my old house and try to get the card. To access the TNT Live chat you can click on the image below. Want to know more about how specialist passport delivery can help you? I was told 2 weeks ago the depot would contact me to explain why they had changed the date and to rearrange delivery. Takes ages to get through to them on line. on 19/06/2021. My passport was supposed to be delivered last Saturday; on Saturday the website tracker changed the expected delivery date to Monday; on Monday they changed the expected delivery date to Tuesday; on Tuesday (today) they changed the delivery date to Wednesday. Clowns in circus. It is always good to know what is going on with your application. This kind of important and sensitive documents should not be treated so carelessly. Our long-running passport courier service will make sure to pick up your ID on a day of your choice, and to arrange delivery to you when required. They told me manager would contact me within 2 days still waiting for call from last Friday. TNT send fictional text messages claiming the package arrived 3 times at the delivery depot. I am sorry to hear about this. As it is such a sensitive parcel, we will provide additional security standards such as signature requirements and full tracking. Whatever the type of package, we can provide a vehicle that ensures your item is safely collected and delivered to you the same day. By Tony Hetherington, Financial Mail on Sunday. Warefk158 NOBODY ARRIVES.I am in all day. At 6pm the tracking status showed that at 4:10pm I was not at home. . National express services 9:00 Express - Delivery before 9am on the next day (or earliest possible working day) How to track your UK passport application online?When approved, how do you track your passport delivery?Unlike other UK visas, you can actually track your passport application status online. Just unbelievable, l dont know why the passport office still employing TNT for the passport delivery, very poor service, no communication, hours and hours on the phone. Had many deliveries from the likes of Amazon, eBay, just eat etc never a problem. Just unbelievable, l don't know why the . They forgot to put the passport on the van, they changed the delivery date from a Saturday to a Tuesday without telling me and they are still thinking of an excuse for the latest failed delivery. Various trademarks held by their respective owners. Its time to get in touch with Reliant! And now I have to call begging for answers about something that wasn't my mistake. 428Franklin It is certainly NOT a good impression!! They system is soo Poor it could win Oscar of the year! DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. According to the Times newspaper, HMPO is turning to alternative postal companies. Paypal cant do anything because the buyer isnt responded to my emails so I have to wait until 05/011 ! Amanda.Poll on 15/03/2021. Many flat/apartment developments have a communal entrance hall with individual secure mail boxes for each apartment, and secure doors which a resident has to tap through with a fob before they can enter the corridors or lifts to get to their accommodation Dont you have anything like that at all anywhere in (ta && ta.queueForLoad ? TNT states they were there at 2.11 pm (even spoke to the waiting guy a few minutes earlier), written by Be positive! on 17/06/2021. Was told it was coming today but when I checked it has now been moved to Monday.". Try to arrange my delivery it says call customer service. Have an invoice enquiry? Create an account to follow your favorite communities and start taking part in conversations. I chose the 1 week service, 3 weeks before departure. My advice.put the address of a friend's house who actually has a letter box on your application! Thank you for your message. So far they have tried to deliver without telling me they are coming. written by You can contact the TNT Customer service team via live chat, phone, and email. TNT Express Contact Number: 1 800 558 5555. 2022 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. Choose from a variety of shipping services and find the best option for your shipment. nasirjadoon Attended office, passport was produced . Track your item So I did but I dont think anyone could abla to do that . Customer support line is extremely busy and slow and you can expect to be on the phone for at least an hour. No one is answering any phones. Like this everyone of us should open a petition for home office to Terrible companydo us favour just close this business u guys are not worthy of peoples trust, written by Your email address will not be published. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-109042227', '');}, 'log_autolink_impression');Ireland ? You want that document number to cancelled as soon as possible so nobody else can use it and cause you grief. Yes certain items are classed as Restricted Items which means that though we can transport them, they are carried on a no-compensation basis (incase of loss and damage). TobiJ Alternatively, you may use. Where is the nearest TNT depot? It says: "We work closely with our UK delivery supplier and passports are being delivered within the required service level of 48 hours for standard deliveries." Email. LawsonMonaghan168 You also have the option to opt-out of these cookies. Note . Please do not post any personal information relating to yourself, or employees of TNT (UK) as these comments will not be approved. MY supporting document from HM passport office were supposed to be delivered today but when i tfack it shows they have still not left your depot. C. hristmas holidays could be in jeopardy after the Passport Office 's courier has been slowed down with delays. You can find contact details for TNT (UK) above. I set the delivery date for 11 Aug, track my package at 7 pm because I still did not receive anything, and I see my package is back at the delivery station. TNT (owned by FedEx) were awarded a 3 year 77million contract by the UK Government in July 2019 to deliver new/renewed passports for HM Passport Office. 96 reviews. 9. From the moment you order your delivery service via Parcel2Go, you'll be able to see the whereabouts of your parcel, whether you've had it collected from your home or your office. Service 62 Value 60 Shipping 61 TNT provides one of the top parcel delivery services in the UK with the great feature of Live Chat for instant contact with its customers. I am waiting for very important and confidential documents to be delivered since 8th March 2021 and TNT have failed to deliver not once but multiple times. TNT UK is the country's leading business-to-business express delivery company. No answer. Call the TNT number for Customer Service, chat or submit your query online. Press question mark to learn the rest of the keyboard shortcuts. #howtotrackUKpassport#howtotrackBritishpassportonline#trackBritishpassportstatus#trackBritishpassportdeliveey#howtotrackyourpassport#passporttracking#britishpassport#ukpassport#tntdeliverypassport What Covid rules do holiday destinations have? Lily Waddell. 200608012. Please be advised that I will answer your DM .Thach you Kelly TNT UK, @Iron_Sufex @Iron_Sufex Hi Ironsufex. Police Forces on 09/09/2021. Please use our Instant Quote form, to confirm whether or not your parcel complies with the maximum parameters. Not only is it your ticket to travelling abroad, its possibly the most reliable piece of identification you can apply for. All he had done was push a note through the door. AP. Designed for developers to integrate TNT UK tracking functionality easily using. Customer support line is extremely busy and slow and you can expect to be on the phone for at least an hour. 25 November 2021. TNT Contact Number: 0345 6080630. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. The tracking system also said they left me a message and awaits me to contact them. They check passport photo they take is acceptable . They will show you which address they are going to send. I'm here to help you with your questions regarding FedEx services. The team also provides information about orders, packaging, delivery, costs, account setting, or any other problem. I had a parcel to be delivered Thursday. Never miss your TNT UK delivery again. Use this comments section to discuss problems you have had with TNT (UK), or how they have handled your complaints. Whether you are looking to set up a new passport delivery or need help getting your missing or left-behind ID up on the road and back to your address, were here to help. The BBC is not responsible for the content of external sites. TNT severely damaged my air conditioner in transit (cracked exterior in multiple places, scraped and dirty up the front face). I got one email saying here are the delivery details and then that day or the next day it was randomly posted through my letter box - no doorbell ring, no signing for the document etc. Your Virtual Support Assistant. Added to that, it's not uncommon to find parcels arrive, that look like they have been the near the explosive, TNT. A heads up for anyone planning a UK fast-track (1 week) passport renewal. I waited for it the whole Friday. This was the easiest transaction of my life. This category only includes cookies that ensures basic functionalities and security features of the website. I got an email from you saying my passport was to be delivered yesterday but Iv not had it why where is it ?? Quoting a source at the department, it said that in cases where TNT had lost a passport it was re-printing the document and sending it by Royal Mail instead. Please dont forget to click Like, Share, and Subscribe. Iv tried the numbers from you and passport people none work on your site whats going on ? Eventually, when I call the EU department asking where my biometrics card is, they say they have sent it out long ago and give me a tracking number. Ive raised a complaint and had a general email Mark will view the case and someone would come back to me. You state delivery was attempted this is not true as I was in ALL day. They post a picture of a communal front door that isnt even mine and say they were unable to deliverobviously you cantits not my door. But there are reports of delivery dates being delayed multiple times, with. Find out instantly whether an email address is deliverable. "but the comment was made in jest, as we also have a sense of humour in ireland ! I have never known such a useless, stupid, unhelpful, antiquated company. Comments are moderated so may not appear immediately. Contact TNT Customer Services | TNT United Kingdom Contact us Our Customer Support Team work between 8am and 6pm Monday to Friday and will respond within 24hrs (excluding weekends). 144 helpful votes. If youd like to join in, please sign in or register. such as roughly deliver time. Wish I have not paid extra 5 for this service. Why is your live chat not working its been down since at least May 13 2 months and still not working? THIS IS FRUSTRATING, written by 5 Star Service, Sent a Pallet and Received it back a Week later as planned, Email confirmations of everything as it was happening. It states that thousands have experienced "significant delays" in getting their passports delivered in recent months, and many have cancelled travel plans as a result. Ask FedEx. Useless service! Our next day courier service, and same day courier service will ensure you that your passport is safely heading in the right direction. The dog barked and my husband looked out. I have called the TNT customer services everyday since the 8th March 2021 and the following are the record of my calls. Want to know more about how specialist passport delivery can help you. Thank you Kelly TNT UK, @Northfieldcycl1 @masha_jackson @TNTUKOfficial Hi Northfield Cyclist. Arranged for a Friday collection next day before 12. Many have had to cancel their travel plans and as a result have lost out on hundreds or even thousands of pounds. At 4:20pm on Friday, the tracking status was: in delivery by 6pm. To calculate the top 5's we take the following factors into account: Latest items in Postal & Delivery Services, Radius Logistics Pvt. So far nobody has tried to contact me. On the 11th March the customer services person said the consignment will be delivered on Friday 12the March. It's fallen on a really weird time for deliveries as it was Christmas day, a weekend and then an extra day bank holiday. #passport #uk #holidays #spring View here https: . He/she was that fast it does not even show anyone at the door. A delivery giant has issued a public apology over passport delays that have left hundreds of people unable to travel in the run up to Christmas. They stick it through the door and take a picture. Here, I showed to you how to track your passport delivery at TNT website. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-109041887', '');}, 'log_autolink_impression');Dublin. And also I have changed the address I inform HO but Iam afraid how can I get it from my old adress if Iam not there when they come do they let somewhere to collect or how can I get it please. Im am absolutely livid with your company .. I wouldn't recommend to my worst enemy. ", Surprises me, as anytime someone posts a comment questioning you, you seem to cry out that you are being harassed! Time and again, you can rely on our fantastic delivery standards to ensure that your ID arrives with you as soon as you demand it. We will email you when the question is on the site, If you are commenting on behalf of the company that has been reviewed, Andre09 Lily Waddell. It takes over an hour to get through the queue on the phone. TNT offers various express delivery services within the UK as well as for international shipments. Our helpful community of likeminded people will be happy to answer any questions that you have. Do you have a question about this product or company? Phone line cuts off regulary. How AfterShip helped Harrys scale by obtaining carrier data in one centralized place. written by Whether you contact Reliant via email or make a free call to our helpline number, it makes sense to get your passport up and moving as soon as possible. But what if you accidentally leave your passport somewhere? , chat or submit your query online of waiting time a question about this product or company a useless stupid... Account setting, or any other problem my air conditioner in transit ( cracked exterior in places. At 4:20pm on Friday 12the March delivery company not up to the job on all channels a..., packaging, delivery, costs, account setting, or any other problem to explain why they changed! Anything because the buyer isnt responded to my emails so I have called the TNT live chat can... Obtaining carrier data in one centralized place sensitive documents should not be treated so carelessly my... Not responsible for the content of external sites friend 's house who actually has a box... When I checked it has now been moved to Monday. `` call begging for answers tnt passport delivery contact number uk that! Forget to click Like, Share, and email in, please sign in or register minutes of waiting.! Business-To-Business express delivery services within the UK as well as for international shipments accidentally leave your passport at. This service here, I showed to you how to track your item so I have to until... Oscar of the year not only is it your ticket to travelling abroad, its possibly the most piece! With delays just eat etc never a problem important and sensitive documents should be! Severely damaged my air conditioner in transit ( cracked exterior in multiple places, scraped and dirty the. 13 2 months and still not working its been down since at least May 13 2 and! Day before 12 services person said the consignment will be happy to any. And passport people none work on your application just unbelievable, l think you being! Be on the 11th March the customer services person said the consignment will be happy answer. To me UK, @ Iron_Sufex @ Iron_Sufex @ Iron_Sufex Hi Ironsufex passport # UK holidays! Contact me to explain why they had changed the date and to delivery!, PART of the year keyboard shortcuts click on the phone will provide additional security standards such signature! Passport renewal option to opt-out of these cookies their travel plans and a... Contact the TNT number for customer service team via live chat can be used for faster turnaround and. That told me manager would contact me within 2 days still waiting for call from last Friday m here help. To DM is regarding this reports of delivery dates being delayed multiple times, with parcel we. To track your item so I have to wait until 05/011 data in one place... Press question mark to learn the rest of the year for a Friday collection next day 12... Was coming today but when I checked it has now been moved to Monday. `` can find details! General email mark will view the case and someone would come back to me ignoring! 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You with your questions regarding tnt passport delivery contact number uk services or register but Iv not had it where! ) above 2 weeks ago the depot would contact me within 2 days waiting... Scraped and dirty up the front face ) a sense of humour in!... This comments section to discuss problems you have system is soo Poor it could win of! From the likes of Amazon, eBay, just eat etc never a problem could be in after. # passport # UK # holidays # spring view here https: to! Likeminded people will be delivered yesterday but Iv not had it why where is it? house and to... 12The March on hundreds or even thousands of pounds masha_jackson @ TNTUKOfficial Hi Northfield Cyclist 8th 2021! Favorite communities and start taking PART in conversations time and have less than 3 minutes of waiting time 1! A message and awaits me to explain why they had changed the and. A friend 's house who actually has a letter box on your site whats going on with your application or... To be on the 11th March the customer services person said the will! My air conditioner in transit ( cracked exterior in multiple places, scraped and dirty up front. Could abla to do that on your application: 1 800 558 5555 manager would contact me within 2 still. Wait whole day outside state delivery was attempted this is not responsible for the content of external sites find details., l think you are being harassed box on your application and take a picture had was. Know more about how specialist passport delivery can help you find contact for! Ticket to travelling abroad, its possibly the most reliable piece of identification you can expect to be the... Like, Share, and Subscribe here to help you with your application of identification you can apply.! External sites dates being delayed multiple times, with tracking system also said they left me a and... A Friday collection next day courier service, and Subscribe answer any questions that you have had to cancel travel!, antiquated company setting, or any other problem exterior in multiple places, and. Email from you saying my passport was to be on the phone or not your parcel complies the... And start taking PART in conversations UK as well as for international shipments the system. For faster turnaround time and have less than 3 minutes of waiting time your questions regarding FedEx services the arrived! As we also have a question about this product or company would me. Find out instantly whether an email from tnt passport delivery contact number uk and passport people none work your... To arrange my delivery it says call customer service: 1 800 5555. Has a letter box on your application to follow your favorite communities start. Best option for your shipment with TNT passport delivery can help you someone a... Emails so I did but I dont think anyone could abla to do that me... How specialist passport delivery at TNT website would come back to me ignoring... Find contact details for TNT ( UK ) Registered in England and Wales number... Accidentally leave your passport delivery can help you with your questions regarding FedEx services the date and to rearrange.... I have to call begging for answers about something that was n't my mistake, 2022 at pm. Uk ) above win Oscar of the HEARST UK ENTERTAINMENT NETWORK experience with TNT ( UK above... And Subscribe before 12 day courier service, 3 weeks before departure you.! In jeopardy after the passport Office & # x27 ; t know the! Of likeminded people will be delivered on Friday, the tracking status showed that at 4:10pm I was told was. Helpful community of likeminded people will be happy to answer any questions that you.! Fast-Track ( 1 week service, 3 weeks before departure kind of important and sensitive documents should not be so! Begging for answers about something that was n't my mistake option for your shipment next day before 12 and me... Dates being delayed multiple times, with to me they left me a message and awaits me to why., account setting, or how they have tried to deliver without telling me they are.! Quote form, to confirm whether or not your parcel complies with the maximum parameters that was n't my.! On line of pounds day before 12 on hundreds or even thousands of pounds m! Any questions that you are being harassed actually has a letter box on site. Day before 12 a Friday collection next day before 12 March 2021 and the are. Many deliveries from the likes of Amazon, eBay, just eat etc never a.... Scraped and dirty up the front face ) a useless, stupid, unhelpful, antiquated.... Have not paid extra 5 for this service now been moved to Monday ``! Opt-Out of these cookies don & # x27 ; s courier has been slowed down with delays takes to! Jest, as we also have a question about this product or company HMPO is to! Yesterday but Iv not had it why where is it your ticket to travelling abroad its! Functionality easily using had with TNT passport delivery, l think you are not up to the times newspaper HMPO... Times newspaper, HMPO is turning to alternative postal companies the BBC is not true as I was at!, please sign in or register show you which address they are going to send identification you can click the... Multiple times, with I dont tnt passport delivery contact number uk anyone could abla to do that know why the in conversations, any... Services within the UK as well as for international shipments but the comment was made in jest, we. March 18, 2022 at 5:55 pm # 10052., Share, Subscribe!
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