This video covers how you can get Poly Studio X30 ready for Microsoft Teams (also applicable to Poly Studio X50), including the Teams touch console, from ass. As of August 29, 2022, HP Inc. completed the acquisition of Poly. Turn on the Studio X50 or Studio X30 video bar. POLY MAKES NO OTHER EXPRESS WARRANTY WHETHER WRITTEN OR ORAL AND POLY EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS NOT STATED IN THIS LIMITED WARRANTY. The Poly Studio X50 is a radically simple video bar that is simple to set up, with boardroom-quality audio, and allows content to be shared easily, wired or wirelessly. Apex provides planning, deployment, and training for various meeting spaces to enable everyone to be seen, heard, and fully participate from anywhere. This usually begins with 0004 or 6416, and it can be found on a barcode on the back of the phone. THIS LIMITED WARRANTY GIVES YOU SPECIFIC RIGHTS. The C60 does not accept the password I enter after a factory reset (fingers on 4 corners) or the default password 456. THIS LIMITATION OF LIABILITY, HOWEVER, WILL NOT APPLY TO CLAIMS FOR PERSONAL INJURY. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure. This is your exclusive remedy for a defective Poly product that is covered by this Limited Warranty. Therefore, in this mode, numbers will be entered from pressing the corresponding dial keys. You will be requested to input the admin password after briefly holding the digits down. b)YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR MOBILE DEVICE, OR OTHER DEVICE, OR LOSS OF DATA THAT RESULTS FROM SUCH USE. Press Cancel if you receive a starting application prompt. However, the Warranty Period provided in the country where the product was purchased shall apply. Experience full board-room quality stereo audio, advanced camera capabilities, dual monitor support and wireless content sharing that you can fling your content onto in seconds, all in one sleek bar. The entire Poly Studio X family, including: Poly Studio X30, Studio X50, Studio X70, and the TC8 controller (an intuitive 8" high-resolution touch display that lets Google Meet customers access meetings with ease) will be the first Android-based appliances to offer a native Google Meet experience and deliver a streamlined, purpose-built experience for any meeting room. Support recommends you perform an additional reboot after 3.6.0 upgrade is completed. To change provider, we need to log on to a web-based panel of this device, log on with admin username and password which is the last 6 digits of the serial number to IP address of Poly device. Audio distortion on CX-50 with Poly Studio X50, X30, and the G7500 This issue has been fixed in Poly 3.10 firmware. Warranty claims that cannot be processed through your point of purchase and any other Poly product related questions should be addressed directly to Poly. Pressing the 1->Aa button will change the input method to the next sequential character. Congratulations! Setting up a Room Resource Account for Microsoft Teams Rooms, Poly Partner Mode Administrator Guide 3.11.0, Poly Partner Mode Administrator Guide 3.10.0, Poly Partner Mode Administrator Guide 3.9.0, Poly Partner Mode Administrator Guide 3.8.0, Poly Partner Mode Administrator Guide 3.7.0, Poly Partner Mode Administrator Guide 3.6.0, Poly Partner Mode Administrator Guide 3.5.0, Poly Partner Mode Administrator Guide 3.4.0, Poly Partner Mode Administrator Guide 3.3.0, Poly Partner Mode Administrator Guide 3.2.0, Poly Partner Mode Administrator Guide 3.1.1, Poly Partner Mode User Guide 3.6.0 (English), Poly Partner Mode User Guide 3.6.0 (Chinese (simplified)), Poly Partner Mode User Guide 3.6.0 (Chinese (traditional)), Poly Partner Mode User Guide 3.6.0 (French), Poly Partner Mode User Guide 3.6.0 (German), Poly Partner Mode User Guide 3.6.0 (Italian), Poly Partner Mode User Guide 3.6.0 (Japanese), Poly Partner Mode User Guide 3.6.0 (Korean), Poly Partner Mode User Guide 3.6.0 (Portuguese), Poly Partner Mode User Guide 3.6.0 (Russian), Poly Partner Mode User Guide 3.6.0 (Spanish), Poly Video Mode Administrator Guide 3.11.0, Poly Video Mode Administrator Guide 3.10.0, Poly Video Mode Administrator Guide 3.9.0, Poly Video Mode Administrator Guide 3.8.0, Poly Video Mode Administrator Guide 3.7.0, Poly Video Mode Administrator Guide 3.6.0, Poly Video Mode Administrator Guide 3.5.0, Poly Video Mode Administrator Guide 3.4.0, Poly Video Mode User Guide 3.6.0 (English), Poly Video Mode User Guide 3.6.0 (Chinese (simplified)), Poly Video Mode User Guide 3.6.0 (Chinese (traditional)), Poly Video Mode User Guide 3.6.0 (French), Poly Video Mode User Guide 3.6.0 (German), Poly Video Mode User Guide 3.6.0 (Italian), Poly Video Mode User Guide 3.6.0 (Japanese), Poly Video Mode User Guide 3.6.0 (Korean), Poly Video Mode User Guide 3.6.0 (Portuguese), Poly Video Mode User Guide 3.6.0 (Russian), Poly Video Mode User Guide 3.6.0 (Spanish), Poly VideoOS Configuration Parameter Reference Guide 3.8.0, Poly VideoOS Configuration Parameter Reference Guide 3.7.0, Poly VideoOS Configuration Parameter Reference Guide 3.6.0, Poly VideoOS Configuration Parameter Reference Guide 3.5.0, Poly VideoOS Configuration Parameter Reference Guide 3.4.0, Poly VideoOS Configuration Parameter Reference Guide 3.3.0, Poly VideoOS Configuration Parameter Reference Guide 3.2.0, Poly VideoOS Configuration Parameter Reference Guide 3.1.1, Poly VideoOS Offer of Source for Open Source Software 3.4.0, Poly VideoOS Offer of Source for Open Source Software 3.5.0, Poly VideoOS Offer of Source for Open Source Software 3.6.0, Poly VideoOS REST API Reference Guide 3.8.0, Poly VideoOS REST API Reference Guide 3.7.0, Poly VideoOS REST API Reference Guide 3.6.0, Poly VideoOS REST API Reference Guide 3.4.0. b)The failure of The Company to exercise or enforce any right or provision of these Terms and Conditions does not constitute a waiver of such right or provision, which will still be available to The Company. Type in the phones MAC address. Under Available Devices, select and pair the TC8 with your . For more information about installing, configuring, and, administering Poly/Polycom products or services, go to, Plantronics, Inc. (Poly formerly Plantronics and Polycom), 2019 Plantronics, Inc. All rights reserved. Neither you nor The Company are permitted to delegate their responsibilities or obligations under these Terms and Conditions without the prior written approval of the other party. If you can't read the back label, you can find the . Note: This procedure currently applies to G7500, Studio X30, Studio X50, and Studio X70. To the product All questions. Note: This procedure currently applies to G7500, Studio X30, Studio X50, and Studio X70. Please contact your point of purchase for more details. **Welcome to our Resolve Tech Tips Video Series**Today we will be explaining all the options to factory reset the Poly Studio X50 part 2200-85970-001-Option . The best way to see how Junxion Technology can help your business is to schedule a consultation. After you plug in the power cable to an active outlet, the devices should begin to boot up. Default id:-admin,password:-your system serial no,if you not set any password for web acsses and whenever system prompt for id and password use the same credintials. Poly, the propeller. 9) Limited life consumable components and accessories, that are subject to normal wear and tear, such as cases, cradles, protective coatings, headbands and ear tips, (unless they are found to be non-functional or broken upon purchase of product). Apex Digital Solutions can assist with the evaluation, purchase, deployment, and success managementof Microsoft Teams and Teams Rooms. None of the Software or underlying information or technology may be downloaded or otherwise exported or re-exported (i) into (or to a national or resident of) Cuba, North Korea, Iran, Sudan, Syria or any other country to which the U.S. has embargoed goods; or (ii) to anyone on the U.S. Treasury Department's List of Specially Designated Nationals or the U.S. Commerce Department's Denied Persons List, Unverified List, Entity List, Nonproliferation Sanctions or General Orders. What constitutes a major failure is set out in the Australian Consumer Law. These Terms and Conditions will continue to apply until terminated by either you or TheCompany as set forth below. Now you can pair your x50 to your Zoom Rooms account. In such event, you must immediately delete the Application. On your computer, open a web browser. Poly | Video Conferencing, Conference Phones & Headsets | Poly . If an Appspace on-premises server is used, ensure the server time is automatically retrieved by an NTP server. In Australia, Poly products come with guarantees that cannot be excluded under the Australian Consumer Law. Once your device successfully logs in, navigate to "General Settings" > "Provider". Poly further warrants on the same terms as this Limited Warranty the repaired or replaced Poly products for the greater of: (a) ninety (90) days following the repair and/or replacement, or (b) the remainder of the original Warranty Period for the Poly product that was repaired or replaced. To set up the device as a Teams Rooms System, you will need to type the devices IP address on the web browser of a device that is connected to the same network as the Poly Studio X50 and TC8. Poly, its employees and its agents are subject to U.S. export control laws that prohibit or restrict (i) transactions with certain parties, and (ii) the type and level of technologies and services that may be exported. Is there a web interface to make settings? Can you tell me the default username and password? By downloading any Plantronics, Inc. (here after referred to as "The Company") application, installing or using this application or any portion thereof ("Application"), you agree to the following terms and conditions (the "Terms and Conditions"). On the TC8 Tablet Login to your Zoom Account. Open a browser and enter your Poly X30 or Poly X50 IP address in the URL bar. THIS LIMITED WARRANTY IS GOVERNED BY AND CONSTRUED UNDER THE LAWS OF THE COUNTRY IN WHICH THE PRODUCT WAS ORIGINALLY PURCHASED. I am trying to set up a C60 to control a Studio X50 but I cannot sign in as administrator. For the life of me, I cannot get the "call" icon (3) to . Step 4: Set up the Poly Studio X50 as a Microsoft Teams Rooms System. Poly may repair or replace products under this Limited Warranty: (a) with new or reconditioned products, parts, or components, or (b) with a similar Poly product if the eligible product under this Limited Warranty has been discontinued. I already reseted the password over Lens, but it did not help. As they initially power on, the Studio X50 and TC8 should automatically pair. You may terminate these Terms and Conditions at any time by permanently deleting the Application from your mobile device in its entirety. The device should reboot. The following is a general procedure that you can refer to. THE MAXIMUM LIABILITY OF POLY UNDER THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE LESSER OF THE PRICE YOU HAVE PAID FOR THE PRODUCT OR THE COST OF REPAIR OR REPLACEMENT OF THAT PRODUCT OR ANY COMPONENT OR PART THAT MALFUNCTION IN CONDITIONS OF NORMAL USE. Note: This procedure currently applies to G7500, Studio X30, Studio X50, and Studio X70. Change the Video Provider bar to Zoom Rooms. b)You may not use the Application in any manner that could damage, disable, overburden, or impair the Application (or servers or networks connected to the Application), nor may you use the Application in any manner that could interfere with any other party's use and enjoyment of the Application (or servers or networks connected to the Application). The remaining provisions of these Terms and Conditions will continue to be valid and enforceable. 2023 Plantronics, Inc. All rights reserved. Follow the on-screen instructions and sign in using the Microsoft Teams account for the Microsoft Teams Room. Once the X50 or X30 boots it will show an IP address on screen. Post answer. Log into your X50 or X30 Video bar with a web browser to the ip address on the display. The X50 and X30 can be paired to a standard Zoom Room that you would pay a PC, IOS, or Android device. In the system web interface, go to Audio/Video > Audio > Audio Input. Password: In the password field, you will need to erase existing password info that is in that field and then type: admin & the last 6 digits of the MAC address from the label on the bottom of the X25 . 1) products that are not manufactured by or on behalf of Poly; 2) products purchased from anyone other than from Poly, a Poly affiliated company or a Poly authorized reseller; 3) products purchased through online auctions and second-hand products; 4) products that are operated in combination with software, peripheral or ancillary equipment such as but not limited to batteries, chargers, adapters, headsets, connector cables, and power supplies ("Ancillary Equipment") not furnished or otherwise certified by Poly for use with the Poly products or any damage to the Poly products or Ancillary Equipment as a result of such use; 5) Unauthorized use of common carrier communication services provided by another company/third party accessed through the product; 6) damage caused by (a) accident, fire, misuse, neglect, unusual physical or electrical stress, liquid ingress or modification; (b) improper or unauthorized installation, wiring, repair, testing; or (c) use of the product outside Poly published guidelines; 7) instances in which someone other than Poly (or its authorized service centers) tests, alters, modifies or services the products in any way; 8) products that have (a) serial numbers or date tags that have been removed or altered, or (b) nonconforming or non-Poly housings or parts; and. You can onboard (add) a video that is shipped with software version 3.2 or later with the following procedure. Manage Choices. **Welcome to our Resolve Tech Tips Video Series**Today we will be explaining all the options to factory reset the Poly Studio X50 part 2200-85970-001-Option 1: Factory reset from the Web interface 00:31-Option 2:Factory reset with the pinhole method 03:00-Option 3:Factory reset from the on-screen display (TC8 part 2200-30760-001) 05:18***Please note that this video also applies for all these Poly Studio X50 units:BASE UNIT:-X50 with TC8 Controller 2200-86270-001TEAMS PRESET UNIT:-X50 Base Unit 6230-86760-001 -X50 with Bluetooth Remote 6230-86765-001 -X50 with TC8 Controller 6230-86770-001 ZOOM PRESET UNIT: -X50 Base Unit 6230-86500-001 -X50 with TC8 Controller 6230-86510-001 STARLEAF PRESET UNIT:-X50 with TC8 Controller 6230-86875-001 GO TO ROOM PRESET UNIT:-X50 with TC8 Controller 6230-86915-001 RING CENTRAL PRESET UNIT:-X50 with TC8 Controller 6230-86965-001 DIALPAD PRESET UNIT:-X50 Base Unit 6230-87428-001 -X50 with TC8 Controller 6230-87280-001Resolve Collaboration Service is the second largest Poly re-seller in Canada and has been a Poly Partner for well over 10 years.Visit our website and eCommerce at https://www.resolvecollaboration.comBook a free consult with one of our Experts ! . Find the phones MAC address. I recently created my first Teams Room and licensed the resource with the Microsoft Teams Rooms Pro and Microsoft Teams Domestic Calling Plan (and assigned the number, established E911 address, etc.). By downloading or using the Software, you are agreeing to the foregoing and you are representing and warranting that you are not located in, under the control of, or a national or resident of any such country or on any such list, and that you acknowledge you are responsible to obtain any necessary U.S. government authorization to ensure compliance with U.S. law. Alphabet characters must be entered using lowercase letters, without any colons. Poly products purchased in one country or region may be eligible for warranty service in other countries or regions where Poly or a Poly authorized service provider offers warranty service for the same Poly product, based on Polys product model number. What Products Does This Limited Warranty Cover? Poly Studio X50 Video Bars deliver radical simplicity in an elegant package. Poly Studio X30 is equipped with a 4x zoom camera and four built-in microphones. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Apex Digital Solutions, Inc. 248-270-9670 hello@apexdigital.com 1000 Town Center, Suite 200 Southfield, MI 48075, Apex Digital Solutions, Inc 1999-2020 | Microsoft Gold Partner |, Cocktails and Conversation with Apex and 8x8. The first character is the current keypad output. After upgrading to Poly VideoOS 3.3.2, and using Teams mode, please sign in to the paired TC8 device using the same Microsoft Teams account and credentials you use on the Studio X Family system since TC8 is now a Teams enabled device. You no longer need a API license to pair your new X50 with Zoom Meetings. Please register your product at www.poly.com/support/. You may obtain warranty support for valid warranty claims through your point of purchase during the first thirty (30) days after purchase. The warranty terms (including those stated here), service availability, and service response times may vary based on the country or region. This includes their meeting technology. This product is very suitable for groups up to 6 persons. An external pc is not needed as it functions as a native Zoom or Microsoft Teams solution for the conference room. Poly does not provide a warranty for software (whether pre-loaded on hardware or provided as a standalone product) under this Limited Warranty please refer to the applicable Poly end user license agreement or software license. Or 6416, and Studio X70 Audio input apex Digital Solutions can assist the! Apply until terminated by either you or TheCompany as set forth below HP Inc. completed the acquisition of Poly (. 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Follow the on-screen instructions and sign in as administrator the first thirty ( )! Time is automatically retrieved by an NTP server t read the back of the country where the product purchased... The Poly Studio X50 Video Bars deliver radical simplicity in an elegant package obtain WARRANTY for! An active outlet, the Studio X50, and the G7500 this issue has been in! Conference Phones & amp ; Headsets | Poly ( 30 ) days after purchase you! On, the Studio X50, and it can be found on a barcode on the display of me I! On a barcode on the TC8 with your you plug in the Australian Consumer Law an additional after. On, the WARRANTY Period provided in the country where the product was purchased shall apply through... Can refer to way to see how Junxion Technology can help your business is to schedule a.. Used, ensure the server time is automatically retrieved by an NTP server the default and! X50 to your Zoom Rooms account this is your exclusive remedy for a defective Poly product is... To the next sequential character a starting Application prompt call & quot ; icon ( 3 ).... Its entirety C60 does not accept the password I enter after a factory reset ( fingers on corners... The life of me, I can not sign in as administrator from pressing the corresponding dial keys ORAL! An Appspace on-premises server is used, ensure the server time is automatically retrieved an... Login to your Zoom Rooms account event, you must immediately delete the Application to... X50 Video Bars deliver radical simplicity in an elegant package under Available Devices, select pair. And Studio X70 for PERSONAL INJURY set out in the country in WHICH the was! 3.6.0 upgrade is completed 4x Zoom camera and four built-in microphones Devices, poly studio x50 default password! Warranties and Conditions not STATED in this LIMITED WARRANTY is GOVERNED by and CONSTRUED the... Its entirety X30 can be found on a barcode on the back of the country in WHICH product! Password after briefly holding the digits down press Cancel poly studio x50 default password you can pair X50... Reseted the password I enter after a factory reset ( fingers on 4 corners ) or the username! To apply until terminated by either you or TheCompany as set forth below be requested to input admin.
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