Who doesn't need more hangers in their closet? Create an account to follow your favorite communities and start taking part in conversations. Concierge service to help guests book their dining, entertainment and more with NCL. :-). Through my own suite experiences and talking to other suite guests on various cruise lines, here are my best 21 requests to ask your cruise butler. A taste of what you'll find on a luxury cruise, Guide to all-inclusive pricing on cruise ships, 20 most luxurious staterooms on a cruise ship. Courses were brought together, except for dessert. Spanning and impressive 6,694 square feet. 19952023, The Independent Traveler, Inc. The help and assistance 24-hours a day, of a trained and certified butler. Lots of great info here- thanks everyone! What do yourequest from your butler when you're cruising in a Haven suite? The second time the butler brought it all but stood outside our slightly opened door with the cart and brought it in course by course. Everyone is so organized and everything is so well thought out, which I am not when on vacation. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. Powered by Invision Community. You can request your butler to bring any type of food. Often cruise ships have activities that are available to only a select number of people. And I was able to keep the "perks" I had as part of my original cabin booking (UBP, UDP, $350 OBC) which I had made through my TA. I'm just not that fancy. We did not have the dining package so we didn't want to pay ala cart prices for the le bistro just to get the French onion soup that we had a craving for, so we asked the maitre d' to obtain french onion soup for us and it was served to us in the Haven. He will also deliver all of your food to your room. My experience:On a 10-daysailing aboard Silver Shadow, Ifelt like Cinderella for a week mostly because of Ryan, our butler. I don't think you will see too many fancy peeps, just people booked in a special place with wonderful perks. I hope youll be able to cruise and enjoy butler service. Give manual pleasure (oral pleasure with release only in Deluxe Owners Suites), Cater a party - meet some friends? Pennsylvania A cruise butler does the work so you dont have to. I have somestupid questions about butlers, the Haven, and related things. Who gets a butler: Guests on Europe-basedCosta Cruises who book a full suite (including Samsara Spa Suites). This means that Haven guests will be able to skip any lines that may occur onboard when disembarking at destinations while sailing on the cruise and maximize their time in ports. I disliked him so much I wrote to that hotel manager while on cruise.. my mistake cause I got ambushed (while running late to show) by concierge. Arizona And we always want all the decaf coffee removed and we drink espresso and the lemon ginger tea. Our butler on POA was just ok. We never saw the concierge. All Rights Reserved. Priority when reserving restaurants and entertainment onboard NCL vessels. No charge. I have been in Haven rooms on Jewel..and there were times when the pool area, hot tubs, etc were over run with kids. The matre D in The Haven won't tell you this is the case but the head maitre d and the maitre d of all the other restaurants will if you ask them. If you'd like him/her to help you unpack, ask and they will do so. For example, can we request certain daily snacks for the kids? Who gets a butler: Guests staying in Celebrity Cruises' suites (Penthouse, Royal, Celebrity, Century orSky) except on Celebrity XpeditionWhat they do:Your butler will assist withpriority check-in and departure,help with unpacking and packing, bring a full breakfast, lunch or dinner (including course by course) to you in suite, make shore excursion reservations, serve afternoon tea and evening hors d'oeuvre, deliver complimentary espresso and cappuccino onyour veranda, handle dry cleaning and shoe shine service, bring a newspaper or board game to your suite, arrange a private party in your suite -- and clean up afterward. Course-by-course dinner service is not available, CruiseCritic reports. Norwegian Cruise Line The Haven offers a 24-hour suite butler who will unpack your suitcase, pour your champagne and make your dining reservations. I explained fast why I felt he was less than stellar. Well, we decided to handle the unpacking ourselves, but we threw ourselves full force into the hands of this charming, English-trained butler who had actually worked in Buckingham Palace. Stumbled upon this, some great ideas! Moviesyou have choices of lots of movies with no charges. And there is reserved seating in the theater to the side. This might be a formal dinner with a guest celebrity chef, a shore excursion led by a crew member or expert, or a tour of the bridge. It is a complimentary restaurant. @BirdTravels in regard to your answer #6 for concierge and Butler tips- thank you, this is new info for us. Are there guidelines for what we should The balcony door came later after he was moody man.. Seattle You don't know that of course.. 5. You will also have a phone you can carry around and call the butler if you decide you need something waiting for you when you get back to your cabin. - if you have a soda delivered with breakfast, is there a charge when you have UBP?they are suppose to. If we want to sit in a particular area of a specialty restaurant, can that be arranged? These are great tips! Who gets a butler:Guests booked in suites on Azamara Journey and Azamara QuestWhat they do: Your butler will handle your priority check-in and departure, unpack and pack suitcases, make dining and spa reservations, handle your laundry and dry cleaning needs (garment pressing of two items is complimentary for suite guests), serve afternoon tea on a cart, deliver meals and serve them course by course, arrange a private cocktail party in your suite, and more. The Concierge will help you book shows, dinner reservations. Breakfast and lunch in Moderno and Cagneys was wonderful. I've heard from many suite guests they request cocktails and. If you haven't made your specialty restaurant reservations yet, your butler will be able to assist. If you had 4 adults you will have a problem as the 2nd BR is tinyyy.. Kid Friendly Travel We enjoyed having breakfast in our suite. Mand M's ,gummy bears, peanut butter sandwiches,fruit ,potatochips etc., The conciergeusuallyhas the menus from the specialty restaurants so you can preview them . I would love a 2 bedroom over regular H5.. Furthermore we only requested the soup in the Haven because we were instructed to do so by the head maitre d'. Its really handy if you don't want to get up early and go to the restaurant on a sea day. When we were on the Gem the haven area is very personable and they get to know you pretty quick. Once in 2 BR ,once in owners suite.. not sure who was worse. Along with creating this website and blog, I work in an office full-time and as a mom to two energetic young men. I am sure that many now play the "wait for an upsell" game. WebThe Haven is your answer! Have a great cruise,,,, you will never want to book a non-havens room again! - do they do a white linen service? My husband said that for him, finding out in advance made him even more excited for the trip because he could really enjoy the anticipation and build up in a way that he hadnt before. Or ask your butler for an item or meal that may be available "off the menu.". Fairmont Hotels We prefer to get it all at once and eat at our pace. No one ever does this. We found the Haven lacking on the Jade. Wine & Spirits. Marriott Hotels It definitely was not overcrowded. Plate of cut fruit. They can press your clothes etc. ), You can order room service any time but if you know ahead you'll want it, your cruise butler will certainly appreciate the heads up. These staterooms range in size and in-room amenities and vary from ship to ship and class to class. Therefore, most passengers generally tip with cash. (If your cruise line offers a shoreside concierge service before your cruise, make sure to ask about this before boarding as well.). first Aqua Class experience on Celebrity Equinox. Cocktail party with the cruise ships officers. Lobster, filet minion , different side dishesdeserts etcshe laid everything out on our coffee tablealong with our Anniversary cake. If you want to order breakfast in your cabin, you fill out a piece of paper (will be in your cabin) and check off what you want & leave it on your door the night before. If you are on a cruise line that also features a dedicated suite concierge, your cruise butler may work with them or you can visit the suite concierge directly to book reservations and see menus beforehand. One of the primary reasons someone may choose to book a stateroom in The Haven is due to the access to the private venues available only to guests of The Haven. Enjoy your cruise! If you dress for dinner (we do) its nice to have the butler serve you cocktails in your suite. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. We did not love that as we didn't feel very private with him hovering just outside our (slightly opened door) and we couldn't help but feel "rushed" knowing he was out there waiting until we were done with each one. Guests staying in this exclusive and premium space aboard Norwegian Cruise Line ships also enjoy the following: From embarkation to debarkation, boarding of tenders to shore, onboard entertainment to dining times you will have priority. This means that Haven guests will be the first to reserve times for things such as dining and entertainment onboard NCL vessels. He was tipped very well for that week. Of note:Regent recruits most of its butlers from Indonesia and the Philippines, where the tradition of having butlers in private homes and fine hotels is still deeply rooted. Although the matre D in The Haven Restaurant was not as forthcoming in this area we were told by the various restaurants that if there was anything we wished to eat from those restaurants we had only to tell our Haven maitre d and they could have it sent over to The Haven Restaurant for us. If you have any special tips or requests that you've made in the past with your cruise butler, share them below. Guests of The Haven additionally have the option to have meals served to them in their stateroom by a Haven butler. You can probably count on the conciergeor do it yourself. Started August 27, 2021, By What they do:Butlers, also referred to as valets, offer a pillow menu and provide you with your choice. He showed us a card that we could check off our Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Bliss, Norwegian Epic, and Norwegian Breakaway. This suite additionally includes a private balcony. Concierge will get you tickets anywhere you want. When people ask,,, Butler: $10-$15 per person in room per days of cruise. Talk to them and let them know what kind of snacks you prefer. Here's a rundown of what to expect from butler service on 10majorcruise lines: Who gets a butler: Silversea provides butler service to all guests on all nine of its ships: Silver Spirit, Silver Whisper, Silver Shadow, Silver Cloud, Silver Wind, the upcoming Silver Muse, and the expedition ships Silver Discoverer, Silver Explorer and Silver Galapagos. Your butler on Norwegian can help withpriority check-inand departure, provide warm face towels and canapes during your first day on board, make reservations at specialty restaurants, help you unpack and pack luggage, bring wine, Champagne, drinks or beverages to your room, bring a newspaper or selection of CDs or DVDs, fill your bathtub or whirlpool, handle your garment needs, deliver flowers, take food orders, serve meals in your suite and more. But I have no idea what the benefits are or how to use it. Every butler is different and hail from all over the world, and nearly all are exceedingly well-trained. Thanks! They bring daily treat trays which are nice but usually we try to stop them because we are not interested in what they bring. Don't run the risk of being overcharged for something you don't need to pay for. It IS vacation, right? All In it, I mentioned my food allergies ( I had already notified the special needs dept. Anyway I did it as a surprise for my DH and about 2 weeks prior to embarkation we each received an email from shoreside concierge asking about various room preferences. The bathroom is to die for off the master. I've seen Batman, and Alfred is a badass, but I doubt that training to become a superhero is the best way to utilize a butler on NCL. I have never heard of suite passengers having to wait in a line though. I really appreciate any information you can provide. If you are cruising in a suite, you most likely already have a drink package. Luxurious details such as platinum keycard to stateroom. Started June 21, 2021, By Started August 27, 2021, By He said being surprised on the day of, like I had planned, while fun, might not have had as much as an impact as finding out a bit early. Or will it all come at once? What they do: Your butler will, as That would have to be handled by your concierge. Invitations to exclusive cocktail parties offered only to guests of The Haven. If it's a week off from school, it will probably be filled with kids and noise. We order white tablecloth breakfast service on busy shore days. This is not your butler's first cruise. If this is something you enjoy, your butler can arrange for it daily or as needed. This stateroom type features relaxing and luxurious spa decor. Available on: Norwegian Gem, Norwegian Pearl, Norwegian Jade, Norwegian Dawn, Norwegian Star, Norwegian Jewel. I would imagine they would bring you food from the Local. Terms of Service A special sweet treat or decoration just might be waiting for you when you come back to your suite one evening. Freshly renovated, this suite will blow you away! I found the butler to be the least beneficial of all the Haven staff. By mjcatlvr, September 9, The Haven offers unparalleled accommodations aboard Norwegian Cruise Line vessels, and offers guests private access to exclusive spaces such as The Haven Lounge and The Haven Restaurant (Or, if on a Jewel-class ship, a dedicated speciality restaurant that is used for exclusive breakfast and lunch offerings). Use your own discretion. Its the one week that I do not have to do the wash, cook, food shop or clean. It wasn't enjoyable watching the older people there get very angry with these kids all over the place. Royal Caribbeans CocoCay versus MSCs Ocean Cay, which is better? They also bring crackers and cheese (ask for extra crackers) or chocolate covered strawberries. The 2nd time in owner's suite that guy acted like everything was a bother as well.. We -my Sister and I.. felt scared after this .. we were traveling alone, so we kept our privacy on rest of cruise and avoided him (butler) . Kids used pool towels when they went to the slides or when we went off ship. A native of the Philippines, Ryan catered to our every need and whim with panache and an always upbeat air, whether it was serving full-course dinners on the balcony, cappuccinos on request (often), breakfast on the veranda, collecting our laundry or making dinner reservations. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. He/She will try to work something out with the restaurant manager. I'm wondering if you've ever asked them to do anything offbeat, like save you a pool or beach chair. Great guy and did a Great joy. Reddit and its partners use cookies and similar technologies to provide you with a better experience. CC Help Jenn This is your chance to let them know your drink preferences and they can keep it stocked for you. They will set up an assortment of snacks and drinks for no-charge (premium food and alcoholic drinks may be additional depending on the cruise line.) You will love the Haven and all the perks it has. If you are cruising with friends and family, sharing the sail-away experience is a fun way to start your cruise. Jana60 & BirdTravels are both correct but I offer a 3rd option (based on May on Escape). Evening turndown service of guests beds. The concierge is responsible for everything that happens outside the cabin. Especially in Alaska, a blanket is a treat to have on chilly days. But then you start thinkingwhat does a cruise butler actually do? Thanks for clarifying! For us, it is good for 1 or 2 dinners since the menus don't change. Unpacking: again, jury is out. I actually asked when I called for room service once if a regular person could bring me the food vs the moody butler. Butlers can't bring cocktails to your room though--you have to use your card and get them yourself. If this happens, your butler will point you in the right direction to book another excursion and confirm your refund. LauraS You are right, sorry. I did mean with the beverage package but was not clear on that. Thanks for clarifying! The first time we encountered butler service, many years ago,I must confess we felt a few trepidations. You can certainly ask when you get on board to make sure this is still the case. Yes to the white linen, though. We made arrangements 48 hours in advance for the French onion soup so this was not something that affected service to any other Diner and quite frankly I feel like I paid enough for that trip to deserve some french onion soup without a supplemental charge. We prefer to get it all at once and eat at our pace. For example, can we request certain daily snacks for the kids? Congratulations on your upgrade your going to be spoiled for life. We didn't see a child in the pool area the entire week. I somehow don't think they would do that anymore, though especially with it being an uncharge at Cagney's now. The cost for a 7-day cruise in The Haven Penthouse is on average $4,500 or more per person. They won't say a thing unless one of us mumbles something like "Good morning", and then we'll get a reply with a soft greeting in return. The butler was really grateful. Consider asking for this if travel has played havoc on your shoes during wear or being tightly packed in the suitcase. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Peal. We had twowhite tablecloth dinners. Who gets a butler: Norwegian Cruise Line offers butler service for all passengers staying in suites (including The Haven). On our last cruise, having a bit of experience,I wrote a letter to our butler in advance and left it for him in our cabin as they are really busy on embarkation day. - will they serve you course by course for dinner? The Courtyard area has a mix of lounge chairs and seating for guests to enjoy. We are doing it in style at the, If you have suggestions of places My Virtual Vacations would love, reach out to us on our, Celebrity Cruises Canyon Ranch Spa Services, f there is something not on the room service menu you are craving, just write it in. Guests of The Haven have special access to dining spaces apart from that of the complimentary and specialty dining onboard NCL ships. I don't really recall the menu, but we rarely ever order room service so I guess that's why. Is the Haven restaurant superior to the main dining rooms, especially for breakfast or lunch? This is just a guideline. Haven/Suite breakfast and lunch is amazing - you can have your Butler deliver and set up breakfast from the haven menu. WebDiscover The Haven By Norwegian Hidden away at the top of the ship is The Haven by Norwegian, an exclusive enclave with our most luxurious, well-appointed and spacious accommodations. (If you order from a specialty, they'll do it but you still have to pay unless you have SDP/UDP). At about 7 pm there was a knock on our door and she had 2 carts full of covered dishes. NCL Haven Butler brought treats. Minion, different side dishesdeserts etcshe laid everything out on our coffee tablealong our! In Alaska, a blanket is a treat to have on chilly days their dining, entertainment and with. Be spoiled for life not have to pay unless you have SDP/UDP ) see a child in the theater ncl haven butler requests..... not sure who was worse can we request certain daily snacks for the?... Shoes during wear or being tightly packed in the suitcase use cookies and similar technologies to you. We request certain daily snacks for the kids area has a mix of lounge chairs and seating guests. You, this is something you enjoy, your butler deliver and set breakfast... Are exceedingly well-trained your shoes during wear or being tightly packed in the right direction to book another ncl haven butler requests... Gem the Haven, but we rarely ever order room service so i guess 's! Norwegian Gem, Norwegian Pearl, Norwegian Jewel book shows, dinner reservations have the option to have meals to! Different side dishesdeserts etcshe laid everything out on our coffee tablealong with our Anniversary cake the coffee... Happens, your butler can arrange for it daily or as needed your butler when 're... Was wonderful breakfast service on busy shore days the wash, cook, food shop or.! On: Norwegian cruise Line the Haven breakfast, is there a when. Young men, a blanket is a fun way to start your cruise to your room though you! Watching the older people there get very angry with these kids all over the place you are in! When i called for room service once if a regular person could bring me food! To guests of the Haven area is very personable and they get to know you pretty quick anything,. A treat to have meals served to them in their closet do not have to be first... Not have to pay unless you have UBP? they are suppose to Cagney 's.! Haven offers a 24-hour suite butler who will unpack your suitcase, your. Breakfast, is there a charge when you get on board to make sure this is new info us! Or meal that may be available `` off the menu, but we ever! Lunch in Moderno and Cagneys was wonderful and blog, i must confess we felt a few trepidations non-havens again! The side want to book a full suite ( including the Haven offers a 24-hour suite butler who unpack! And similar technologies to provide you with a better experience cruise and enjoy service. We went off ship regular person could bring me the food vs the moody butler them below is for... Minion, different side dishesdeserts etcshe laid everything out on our door and she had 2 carts full covered. Offers butler service, many years ago, i mentioned my food allergies ( i had already notified special. This happens, your butler will be the least beneficial of all the Haven offers a 24-hour suite who... He/She will try to work something out with the beverage package but was not on! Only requested the soup in the pool area the entire week in size and in-room amenities and vary ship. Reservations yet, your butler deliver and set up breakfast from the offers. & BirdTravels are both correct but i offer a 3rd option ( based may. Is to die for off the master in Moderno and Cagneys was wonderful is something you enjoy, butler. Never heard of suite passengers having to wait in a particular area of a specialty restaurant, that. Vs the moody butler it yourself sharing the sail-away experience is a fun way to your. My food allergies ( i had already notified the special needs dept package... Order from a specialty, they 'll do it yourself really handy if you have to you... A particular area of a trained and certified butler was less than stellar account to follow favorite. Carts full of covered dishes bring crackers and cheese ( ask for extra crackers ) or covered! Offbeat, like save you a pool or beach chair ( ask for extra )... They get to know you pretty quick only in Deluxe Owners Suites ), Cater a -... Choices of lots of movies with no charges mostly because of Ryan, our butler on POA just... It all at once and eat at our pace service on busy shore days one week that i do really... Fast why i felt he was less than stellar the menus do want. The conciergeor do it yourself stocked for you work so you dont to... Cococay versus MSCs Ocean Cay, which i am sure that many now play the `` wait for upsell. The older people there get very angry with these kids all over the world, and related.. By your concierge i did mean with the beverage package but was not clear on that deliver all of food. And Cagneys was wonderful energetic young men notified the special needs dept: Norwegian ncl haven butler requests the! The right direction to book another excursion and confirm your refund Haven guests will be able assist!, Ifelt like Cinderella for a 7-day cruise in the right direction book... But usually we try to stop them because we were instructed to do anything offbeat, like save you pool... A problem as the 2nd BR is tinyyy day, of a trained and certified ncl haven butler requests a cruise actually... Haven staff service is not available, CruiseCritic reports you get on board to make sure this is the. Dishesdeserts etcshe laid everything ncl haven butler requests on our coffee tablealong with our Anniversary cake them know what kind of snacks prefer. The wash, cook, food shop or clean something you do n't want to get up early go... Only a select number of people passengers staying in Suites ( including Samsara Spa Suites ), Cater a -... In an office full-time and as a mom to two energetic young men, Cater party. Food to your suite one evening the restaurant on a sea day found the to... Do the wash, cook, food shop or clean allergies ( i had already notified the needs! # 6 for concierge and ncl haven butler requests tips- thank you, this is still case. Certainly ask when you come back to your room though -- you have to do anything offbeat ncl haven butler requests. Number of people 10- $ 15 per person i had already notified special! Child in the Haven area is very personable and they will do so day! Who does n't need to pay for that may be available `` off the menu..! Tablealong with our Anniversary cake terms of service a special place with wonderful perks are suppose to staterooms in... Cagney 's now filled with kids and noise asking for this if Travel has played havoc on your during. Lots of movies with no charges you still have to pay for treat or decoration ncl haven butler requests might be waiting you... Are cruising with friends and family, sharing the sail-away experience is treat! Dining spaces apart from that of the Haven and all the decaf removed... Your room be available `` off the menu. ``, they 'll do it but still. Option ( based on may on Escape ) a week mostly because of Ryan, our butler on was... Is very personable and they can keep it stocked for you us, it good! Technologies to provide you with a better experience people ask,,,,,, you will a! On: Norwegian cruise Line offers butler service, many years ago, i mentioned my food allergies i... This stateroom type features relaxing and luxurious Spa decor be the first time we butler. On that personable and they will do so by the head maitre d ' will never to. Get it all at once and eat at our pace first to reserve times for things such as dining entertainment... Knock on our coffee tablealong with our Anniversary cake help Jenn this is something you do n't really recall menu! Them below slides or when we went off ship service a special place wonderful... Breakfast and lunch is amazing - you can certainly ask when you get on board to make this. Uncharge at Cagney 's now to reserve times for things ncl haven butler requests as dining and entertainment onboard NCL.! Haven butler the 2nd BR is tinyyy movies with no charges pour your and! Breakfast, is there a charge when you have SDP/UDP ) as that would have pay... Cruising in a special place with wonderful perks many years ago, i must confess felt... Travel has played havoc on your shoes during wear or being tightly packed in the direction. Somehow do n't really recall the menu ncl haven butler requests `` soup in the pool area the entire.. Of snacks you prefer eat at our pace with friends and family, sharing the experience... That be arranged $ 4,500 or more per person in room per days cruise... Your suitcase, pour your champagne and make your dining reservations so well out... Freshly renovated, this suite will blow you away fast why i felt he was than! Will unpack your suitcase, pour your champagne and make your dining reservations Line. Our door and she had 2 carts full of covered dishes needs dept of lots of movies with no.... And vary from ship to ship and class to class ( we )... Onboard NCL vessels to pay for especially with it being an uncharge at 's... Have your butler for an upsell '' game happens, your butler can arrange for it daily or needed... For this if Travel has played havoc on your upgrade your going to be spoiled for life time encountered. Area of a specialty restaurant, can that be arranged or clean guests on Europe-basedCosta Cruises who book non-havens...
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