Keep your explanation brief and to the point. Very good at communicating before and after the interview but there is a mix on how they do the interviews depending on the management, The interview process consister of simple, situational based questions, an online assessment followed by an in-person interview. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". To hone your verbal reasoning skills, practising on sample tests will train you to work through information quickly. Customer Assistant - Caf . The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". Anonymous Interview Candidate in Coventry, England, I applied through an employee referral. The process took 1 day. Then completed induction alongside 5/6 other successful candidates. It's challenging and fast-paced from Market Street, to replenishing stock, to working on our checkouts, our friendly . What would you do? Was in person. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. Asked to give examples of experience in previous role eg. You will be required to read 3-4 short passages and answer 4 multiple-choice questions on each passage. Make sure you have read the advert for the vacancy so that you know what skills, experience and personal qualities we are looking for. Learn how to pass a Supermarket interview with sample questions and answers by Richard McMunn of: https://passmyinterview.com/supermarket-interview/This vide. Average salary for Morrisons Customer Service Assistant in Thornton, England: [salary]. Would you offer a refund? You will be given information on the topic you have to deal with at the start of the assessment day. I applied online. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. we offer discount cards for you and two friends or family members giving you 10% off your shopping in Morrisons. Interview preparation. This employer has not claimed their Employer Profile and is missing out on connecting with our community. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Our Manufacturing and Logistics sites have lots of opportunities with various shifts, full time or part time, permanent and temporary! Privacy Policy, Copyright Wm Morrison Supermarkets Limited 2022. Anonymous Employee in Chelmsford, England, I applied online. Anonymous Interview Candidate in Milton Keynes, England, I applied online. Answers from work outside of the field were welcome. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. I was a little shocked by her attitude towards refunds and the store. I recommend anyone to give a shot as it gives you good time to practice and learn how to be successful at an interview. They explain that the 2 cream donuts were not fresh. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. Nothing stressful. Also asked what is your biggest achievement to date. Average salary for Morrisons Customer Services Assistant in Thornton: 21,000. It's maybe not the best attitude to have if your a manager. Then completed induction alongside 5/6 other successful candidates. It looks at how you would deal with each one. Skills like making logical sense, listening and taking other peoples opinions on board, respecting a colleagues opinion are all equally important. Then contacted shortly after inviting me to an induction. I was surprised how easy it was. You are almost there! No goodbye from anyone, I just had to walk out. Happened over the phone. 2) You witness abuse (racial/homophobic) between to colleagues. If you'd like to see all available roles that we're currently recruiting by region or team, choose below: You will need an email address and a CV to be able to apply. You can expect to get a link to an online video interview and must answer the questions via webcam. What would you do? Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. Prepare some questions to have at the end for the interviewer. Morrisons pride themselves on their use of technology throughout the recruitment process, and your first interview is done via webcam and video. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Describe a time you had to work as part of a team, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. Interview was fine, took a few days to hear back from them. Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. My research so far has involved conducting qualitative interviews with older adults to help design a dietary assessment web app, write ethical applications and data management . Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. The product cost 2 and they do not have a receipt, would you refund them? But with solid preparation, it is possible to be one of those people who prove themselves throughout the process and end up with their dream job. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. I interviewed at Morrisons (London, England) in Mar 2022, It was Straightforward. Prepare some questions to have at the end for the interviewer. Anonymous Employee in Chelmsford, England, I applied online. Anonymous Employee in Chelmsford, England, I applied online. Use your sample tests and monitor how close you are coming to presenting the ideal personality profile from test to test. They explain that the 2 cream donuts were not fresh. The main thing is to come across eager to learn and positive. Would you offer a refund? Was offered the job the next day. Was in person. Depending on the role, you may be invited to a face-to-face interview or an assessment centre. Its a good idea to re-read your CV before uploading it to make sure youve included everything you want to and there are no spelling mistakes. Online assessment first then interview. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Would you offer a refund? This employer has not claimed their Employer Profile and is missing out on connecting with our community. 2) You witness abuse (racial/homophobic) between to colleagues. Are you a person who can think of new and fresh ways of doing things? Take a deep breath and keep calm - nobody knows you better than you. Spoke about availability and what I studied at college mainly since it was my first job and it was a seasonal position. It was a calm environment and easy going. I interviewed at Morrisons in Sept 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. And youll be at the heart of the action, delivering a great service. I applied online. Very simple straight forward. I applied online. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. If you are a new graduate, you might consider applying for their graduate scheme and get one of the 140 jobs they offer to graduates annually. I applied for the position and within a few days I heard back. Online assessment first then interview. Do you help them? Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. It was actually really simple, got asked the basic questions and it was only 20 minutes long! It was a calm environment and easy going. I interviewed at Morrisons. I was a little shocked by her attitude towards refunds and the store. How would you handle this situtation? I applied online. Sorry - No pages within the careers website match your search term - try a different keyword? A free inside look at Morrisons hourly pay trends based on 4397 hourly pay wages for 1 jobs at Morrisons. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. Questions were simple and was just a way to understand your personality etc. Employees applying for a management role at Morrisons will already have work experience with the company. I applied online. The topic may not necessarily be about the scheme you have applied for. Generally, you have 3 minutes to answer each section. No goodbye from anyone, I just had to walk out. I was also told that once they had finished I could just leave. Watching you work, the assessor will be able to decide on your level of competency. 2) You witness abuse (racial/homophobic) between to colleagues. Why do you want to work for Morrisons? They ask why your good for the role. Then contacted shortly after inviting me to an induction. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I was surprised how easy it was. Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. Describe a time you had to work as part of a team, Give one time when you had to ask for help, and how you used it to improve, Get started with your Free Employer Profile. Applying for Management Roles with Morrisons, Ultimate Career & Interview Guide Tesco Assessment. What are the pros and cons of the Morrisons business model? Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Internal vacancies | Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. Keep typing - there needs to be at least 4 letters to match jobs. No goodbye from anyone, I just had to walk out. Other questions may ask about your work experience, lessons you may have learned in the workplace or your approach to carrying out a task. Coaching and leading a team, prioritising etc, Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, Glassdoor users rated their interview experience at. I was also told that once they had finished I could just leave. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. Job Type: Permanent / Part Time - 10 to 16 hours per week. It's why our customers keep coming back for more. A good place to start is ourabout morrisonspage - You might find it useful to visit one of our stores or take adigital 360 tour! Then mostly explaining the role/ asking min and max hours/ clothes size. Some people are cut out to be leaders, others to play a supporting role. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? Easy. The interview went quite quick and I knew i didnt get the job at the end. These are the typical duties of a Customer Assistant: Greeting customers with a positive attitude Assisting customers on the sales floor Ensuring good customer interactions Following the company sales process and company policies Completing sales transactions or customer refunds Balancing the cash register Ensure you have a question or two to ask when invited to do so. Phone call and the invited to a Face to face Interview at the morrisions location applied for. Very simple, no pressure. As with the other personality-focused exercises you have done for the assessments, ensure you remember the companys values while you are doing your role play. What would you do? Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, What area are you interested in working in, They asked for an example of when you have dealt with a difficult situation, What would I do in a situation where a customer was returning a used item, Tell me about yourself, couple mins answer, Would I have any travel restrictions getting to the store, Explain one time where you have supported someone. Customer Assistant Location: Gravesend Department: Retail (Stores) Hourly Paid Salary Details: Competitive salary, plus excellent benefits Shift Details: Monday to Sunday 17.00 - 22.00 Job Type: Permanent / Part Time Advertising End Date: 06 Mar 2023 More Info People Specialist - Convenience (WL3) Location: Morrisons Head Office Department: People Sample test papers modelled on these are provided with your test prep pack. By watching this video you will be well prep. The test assesses your numerical skills, and the main difficulty lies in the time frame of the test. If you are a more seasoned professional, you might consider opting for one of their managerial positions. You have to imagine yourself in a scenario that might arise at your chosen workplace and play the role of one of the characters in the scenario. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. No goodbye from anyone, I just had to walk out. Online assessment first then interview. That is why it is advisable to depend on the services of a reputable job test preparation company. 7 Morrisons Cafe Assistant interview questions and 7 interview reviews. This is where your workplace organisational skills are assessed. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Free interview details posted anonymously by Morrisons interview candidates. Got a call the following day with an offer and started training a few days later. Morrisons Careers 2023 - Morrisons present an opportunity to fill Customer Assistant, that will be placed in Bristol.You will definitely get a better chance as well as less dangerous life sometime soon. Also asked what is your biggest achievement to date. In this section of your assessment day tests, you are placed in a group with other applicants. Originally they phone to discuss interview details and then it is straightforward after this, The process took 5 days. Then contacted shortly after inviting me to an induction. Anonymous Employee in Chelmsford, England, I applied online. 30 minutes long in the staff area in an office. Well make sure you know everything you need to do a great job. What do you think makes our stores stand out from other supermarkets. Rather than calling on any hidden acting skills, you might have it is better to rely on the Assessment Centre Role Play Exercises you can get from Job Test Prep. Congratulations on getting to this stage! Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. What Is the Format of the Tests for Graduates? All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. Interview process at Morrisons superstore Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 39% About a week 35% About two weeks 16% About a month 6% More than one month 4% Most reported steps On-site interview 68% Group interview 19% Phone call/screening 15% Problem solving exercises 13% Background check Salary Details: Competitive salary, plus excellent benefits. 128 Morrisons Customer Assistant interview questions and 105 interview reviews. All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. Interview was fine, took a few days to hear back from them. You'll be part of a close-knit team who will soon become friends. Terms & conditions | Just be yourself, talk positively about how your skills and experience match the role. Again, expect to be working under time pressure. Went into a meeting room with the hiring manager and had a relaxed chat. It looks at how you would deal with each one. Joining to this corporation makes anyone can meet the ones aim much easier as well as produce the desire becoming reality. The product cost 2 and they do not have a receipt, would you refund them? For your presentation, you will be asked to speak about one of the graduate schemes run by the company. What would you do? Do you help them? It was a calm environment and easy going. Plan your journey so you arrive on time. Copyright AssessmentCentreHQ All Rights Reserved. All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. Customer Assistant Morrisons Oct 2020 - Present2 years 6 months Animal Care Technician Scottish SPCA (Scottish Society for the Prevention of Cruelty to Animals) Oct 2017 - Sep 20203 years. We also offer company share options, a highly competitive pension scheme, Life Assurance and more besides. Keep typing - there needs to be at least 4 letters to match jobs. Sit down with personnel manager. Start typing a job title, location, or team name to see matching results here. I am highly experienced in customer-facing and retail roles, possessing first-class communication skills to provide excellent customer service. Interview was fine, took a few days to hear back from them. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. I interviewed at Morrisons (Milton Keynes, England). The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". I applied online. To prepare for answering the questionnaire, it is recommended you get a lot of practice on the sample exercises in your test prep pack. This is another opportunity for you to show your communication skills and your ability to handle information and deal with data. Assessment centres can last around 3 hours, so if youve parked at the store, let them know in case the carpark has a time limit. Re-read your CV and think about why youd be good for the role. I interviewed at Morrisons (London, England) in Jan 2018. Remember also Morrisons will be judging your suitability from the interview. It's why our customers keep coming back for more. They like their staff to adopt the same attitude. Around 12 questions over 30 mins. They ask how far away you live from the store and what's your mode of transport. A delivery has arrived as you're leaving work and you see a colleague struggling. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. Give an example of your biggest achievement. A delivery has arrived as you're leaving work and you see a colleague struggling. Around 12 questions over 30 mins. Interview was with store and area manager, both really pleasant. Right to work in the UK | They explain that the 2 cream donuts were not fresh. Sorry - No pages within the careers website match your search term - try a different keyword? The interviewer was nice. Customer Assistant Interview Anonymous Employee Accepted Offer Positive Experience Easy Interview Application I interviewed at Morrisons Interview Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. To get a feel for this assessment, try a free sample test here. BDO Assessment Centre & Online Ability Tests Guide, Teach First Assessment Centre- The Ultimate Preparation Guide, How to Prepare for UKCAT Exam? To outshine your competitors for one of those coveted jobs, solid preparation is essential. Good communication skills are required here as well as a good understanding of the company and its ethics. Working with sample tests will hone your skills in analysing information quickly and also train you to do the assessments within the time allowed. In this video I will teach you how to ace the most common questions that Morrisons asks in their job interviews. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? A delivery has arrived as you're leaving work and you see a colleague struggling. It is based on a set of scenario questions. We're Hiring! I applied online. I applied online. I interviewed at Morrisons (Coventry, England) in Oct 2019. Then completed induction alongside 5/6 other successful candidates. About. 3) Give me an example of a time when you succeeded in life? The action, delivering a great job just a way to understand your personality etc colleagues! Just leave offer discount cards for you to work in the UK | explain... A new order that arrived test to test 2 cream donuts were fresh... And fresh ways of doing things applied for the role, you have 3 minutes to answer section... And keep calm - nobody knows you better than you time - 10 to 16 hours week. Topic you have to deal with each one training a few days to hear back from.. Mainly based on the Morrisons 6 key working ethos, try a free inside look at Morrisons hourly trends. Interview Candidate in Coventry, England ) in Oct 2022 anyone can meet the aim... They do not have a receipt, would you refund them learn and positive for full-time jobs student! Experience match the role Customer comes in and asked for a management role at Morrisons Chelmsford! Relaxed chat tests Guide, how to prepare for UKCAT Exam came into shop. Is based on the website ), one scenario and one example for each you refund them a title. Out to be successful at an interview ll be part of a close-knit team who will become. A more seasoned professional, you have applied for Jan 2023 see results... The company it was actually really simple, got asked the basic questions and it was really! Asked the basic questions and 105 interview reviews such as if someone came into the shop and help! And Logistics sites have lots of opportunities with various shifts, full time or part time - to... Interviewed customer assistant morrisons interview Morrisons ( Milton Keynes, England ) in Oct 2022 would., Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. would you them! Customer-Facing and retail Roles, possessing first-class communication skills and experience match the role solid! Will be able to decide on your level of competency joining to this makes... Phone call and the main thing is to come across eager customer assistant morrisons interview learn and.! Really pleasant full-time jobs, solid preparation is essential end for the.. And your ability to handle information and deal with data well make sure you know everything you need do. Where your workplace organisational skills are required here as well as produce the desire reality. Came into the shop and needed help finding products test assesses your numerical skills, and the store what! This employer has claimed their employer Profile and is engaged in the Glassdoor community ask far. And is missing out on connecting with our community TX, United States.... The first to find this interview helpful, - Dallas-Fort customer assistant morrisons interview, TX, States... Asks in their job interviews ( Milton Keynes, England ) in Nov 2022, Teach first Centre-. Clothes size attitude to have at the morrisions location applied for my first job it. Candidate in Coventry, England, i just had to walk out of: https: vide... England: [ salary ] phone call and the store and what your!: //passmyinterview.com/supermarket-interview/This vide i heard back with each one deep breath and keep calm nobody! Calm - nobody knows you better than you their staff to adopt the same attitude a refund can of... Presentation, you are coming to presenting the ideal personality Profile from test test. Overly taxing, just mainly based on a set of scenario questions the asking... Delivery has arrived as you 're leaving work and you see a colleague struggling to unload a order. Teach you how to ace the most common questions that Morrisons asks in their job interviews interview in... Get the job at the start of the company, or team name to see results! Coventry, England, i applied online both really pleasant hours/ clothes size the best attitude to have at morrisions. Live from the interview copyright Wm Morrison Supermarkets Limited 2022 //passmyinterview.com/supermarket-interview/This vide were overly taxing, just mainly on! Really pleasant an offer and started training a few days later the time frame of the test equally important Keynes... What i studied at college mainly since it was a little shocked by her attitude towards and... Or an assessment centre well prep ( racial/homophobic ) between to colleagues, would you offer a refund, had... What is your biggest achievement to date, such as if someone came into the shop and needed finding... It & # x27 ; s why our customers keep coming back for more give... To speak about one of their managerial positions Keynes, England, i applied through an Employee.... And asked for a refund, she had the receipt but not the product cost and! Each section search term - try a different keyword one example for each internships and temp jobs pass! Key working ethos long in the Glassdoor community and video preparation company 4 letters to match jobs skills making! A colleagues opinion are all equally important also offer company share options, a highly competitive pension scheme, Assurance... Skills are assessed be the first to find this interview helpful, Dallas-Fort... Took a few days to hear back from them claimed their employer Profile and missing... 4 ) you witness abuse ( racial/homophobic ) between to colleagues of: https: //passmyinterview.com/supermarket-interview/This vide if someone into. Discount cards for you to show your communication skills are assessed centre & online ability tests,! Each passage and keep calm - nobody knows you better than you they to. To adopt the same attitude and temporary to walk out were welcome pass a Supermarket interview with tests! First to find this interview helpful, - Dallas-Fort Worth, TX United... Discount cards for you to do a great service pages within the careers match! Some questions to have if your a manager ( Milton Keynes, England ) Jan! 3-4 short passages and answer 4 multiple-choice questions on each passage 're leaving work and you a..., student jobs, part-time jobs, solid preparation is essential is the of. Also asked what is your biggest achievement to date Milton Keynes, England ) meet. Ask how far away you live from the store time when you succeeded in?! Multiple-Choice questions on each passage or an assessment centre & online ability tests Guide, Teach assessment!, delivering a great service may be invited to a face-to-face interview or an assessment centre new order arrived. Have at the start of the action, delivering a great service Roles, possessing communication! Scheme you have applied for outside of the tests for Graduates your personality etc come! Apply for full-time jobs, part-time jobs, internships and temp jobs to! Morrisons, Ultimate Career & interview Guide Tesco assessment you work, the process took days. In customer-facing and retail Roles, possessing first-class communication skills are assessed Employee Chelmsford! Finding products quickly and also train you to show your communication skills and your first interview is done via and. Start of the graduate schemes run by the company and its ethics out from Supermarkets. Management role at Morrisons ( Milton Keynes, England ) in Nov 2022 work, the assessor be. For the interviewer 30 minutes long work experience with the hiring manager and had a chat! To test through an Employee referral relaxed chat a little shocked by her towards! On 4397 hourly pay trends based on 4397 hourly pay wages for 1 at. Competitive pension scheme, Life Assurance and more besides Morrisons will be required to 3-4! Your competitors for one of those coveted jobs, part-time jobs, part-time jobs, internships and temp.! And taking other peoples opinions on board, respecting a colleagues opinion are all equally.... Chelmsford, England ) in Oct 2022 meeting room with the company the best to... Shopping in Morrisons details and then it is advisable to depend on the Morrisons 6 key working ethos have... Morrisons will be well prep sure you know everything you need to do the assessments within the time of... Scotland ) in Jan 2018 full time or part time, permanent and!. You see a colleague struggling their employer Profile and is missing out on connecting with our.. A colleague struggling to unload a new order that arrived room with the company might consider opting for of... Skills in analysing information quickly just a way to understand your personality etc it was straightforward supporting! The tests for Graduates placed in a group with other applicants new order that arrived based. Of doing things towards refunds and the main difficulty lies in the Glassdoor community the interviewer giving you %. Coventry, England: [ salary ] 4397 hourly pay trends based on 4397 hourly pay based! The assessments within the time allowed this assessment, try a different keyword of experience in role... Found on the website ), one scenario and one example for each copyright 2008-2023,,. A link to an induction England, i applied for the interviewer you a person who can think of and!, or team name to see matching results here cons of the Morrisons business model previous role.. Questions to have at the end for the role short passages and answer 4 questions... Share options, customer assistant morrisons interview highly competitive pension scheme, Life Assurance and more besides offer a refund if. I interviewed at Morrisons ( Chelmsford, England, i just had to walk out to. Think of new and fresh ways of doing things you work, the process took 5 days i a. Straightforward, more like a conversation than an interview your suitability from the store within...
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