Check in at1/1/2020 at 8:00 am: Error code:400308192 Message:"Sorry! The short term solution is to keep clicking the check in button until the error goes away. A month ago wife and I went LAS-LGA. You can select EarlyBird Check-In during the checkout process on www.southwestvacations.com. SW claims they pride themselves on good customer service; so, now would be a good time to show it. padding: 8px 10px 1px; height: 1px; How Southwest check-in works. clip: rect(0,0,0,0); Be age verified if traveling on Senior, Child, or Infant* fares. box-shadow: 0 1px #8F8F8F; Food for thought . Need help? Regular limousine bus service runs from Incheon airport to Daegu via Gumi. Consulta nuestra pgina de informacin del aeropuerto y verifica a qu hora debes llegar al aeropuerto. Customers traveling with children undertwo years oldwho are traveling as lap children must still present a valid birth certificate for the child and check in with a Customer Service Agent at the airport. And I'm affraid to lose the tickets from Southwest and lose the deals from the others. content: "(That money is all yours. Recently in October 2010 upon reading a notice on the online check-in to fill in your whole name exactly as it appears on your gov. Be careful with your inputted name during reservation. I am in the same boat. 03:03 AM. confirmation number and first and last name of a Passenger on the itinerary, and click. Privacy Policy, Error message when looking at reservation. Thanks. This is a general warning to folks who fly Southwest. Have your IT people contact PayPal and resolve the problem. The problem needs fixed too many people are having the same issue and no response yet of what is being done to fix it so customers and edit their flights or view their reservations. I called the 1-800 number and they told me that I needed to rebook my flight because for some odd reason they had my name two times in the reservation on their system. div.footer div.flex-placement a:hover { Your original boarding position is not guaranteed. https://github.com/bllfr0g/SouthwestCheckin, https://github.com/notifications/unsubscribe-auth/AJO74S3OFSRVQDENJDCRIR3QQZFTNANCNFSM4JCCRYWA. Anything else that would be different than a standard domestic fare purchased on southwest.com? 06-16-2017 When traveling with others and using Southwest Rapid Reward points, each person must check-in separately. Called customer representative. Sorry for the frustration on this! One for the original ticket holder and one for the companion. It will label everyone as OK, additional ID required, additional screeing required (sssss), or denied boarding. receiving this error on my IPhone in the southwest App appearing on 3 of the 8 flights i have booked no one at SW seems to know what the problem is and I am not the only one getting this error. } Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions. We are currently experiencing reservation system issues which may prevent your ability book, modify or check in for your flight. right: 185px !important; I have also attempted to purchase my reservation with PayPal Credit on 3 separate occasions (June 7th, June 8th, & June 15th) with no successful. Is this a known issue, or do I need to contact someone to resolve? the error message isError detail 1: 8d607f9a-943c-4bd3-86d8-e086a8ee606b : 400999999. International? Please see a gate agent." Southwest Airlines Co. All Rights Reserved. But I'm seeing 5-10 seconds delay after the 24 hour check-in window opens. 08:06 AM If this post is viewed by a Southwest Airline Community Moderator, please be advised that this problem has NOT been "solved" as initially indicated by a Community Moderator on 12/28/16 - Re: Not sure if I purchased tickets properly? Sign up for emails and be the first to know about new updates, enhancements, and more. By clicking Sign up for GitHub, you agree to our terms of service and Do Not Sell/Share My Personal Information. qatar airways flight schedule from chicago to doha 586-329-6318 I was not satisfied with that answer and on 3/11 I called again and this rep told me this error was not wide spread and only apply to me because my flight number was changed after I booked it due to Southwest schedule change that caused error. T You can provide passport details during the booking process at Southwest.com, after you book your flight online, during the online check-in process, or at the airport on your day of travel using a kiosk or at the ticket counter. If you fly Southwest often, consider the Southwest Rapid Rewards Premier Credit Card , which is currently offering a 40,000-point sign-up bonus after you spend $1,000 in . Were you able to check into your flight ok? Reservations with more than 200 airlines worldwide (including Southwest) can be accessed for automatic check-in. There has to be a reasonable fix for this. I'll see if there's the same error and report back. display: inline-block; The check-in worked just not the notification. We were unable to retrieve your reservation from our database. It would help to have a little more information about your reservation. I know sometimes they do website maintenance which might be one reason you get that error. Error: 403599307 ZVF1nBHIQKCNdE1fBGEPEA-API." Indicates external site which may or may not meet accessibility guidelines. That said, in order to pass through the security checkpoint, you will need to retrieve your boarding pass online or at the airport at your convenience as early as 24 hours prior to scheduled departure. Get started here. a#custom-btn-lm { In my experience this error resolves itself after a few seonds and check in succeeds after a few trys, usually within 10 seconds of the valid check in time. This was done by capturing the actual network/service requests and responses to Southwest, For example, checking into a flight that is scheduled on 1/2/2020 at 8:00 am. so im hoping eveything gets fixed before my flight 2019 /* Fare chart comparison flyby */ Or, if you've already booked your vacation package, you can purchase EarlyBird Check-In on www.southwest.com up to 36 hours prior to your scheduled local departure flight time starting from $15.00 per person each way (fee is subject to change at any . Please check back with us soon and we apologize for any inconvenience this may cause. Customer Relations can be reached at1-855-234-4654. My ticket(s) are normal adult standard domestic fare purchased on the Southwest website. I saw other deals from other airlines, but now I can't buy from them because I have this pending purchase in Southwest. I'll submit a PR that removes the notification options for now. display: block; There is information in the previous heading. .Here is a screen shot of the error message. 05-18-2017 Call. I have carefully analyzed a number of Southwest flight check ins that were in January and have consistently seen the following behavior. I have to call to ask them to check me in. Also, tried uninstalland reinstalling app. It appears that this issue has continued to occur since "at least" 12/26/16 (based on results from search). } some customers are noteligible for online check-in: Web & App Updates - Gift Cards now Mobile Friendly, Website Update - Upcoming Trips on Desktop Homepage, Getting error message "We are unable to locate any funds" when trying to book flight, Re: Getting a printable boarding pass FROM A COMPUTER. so im hoping eveything gets fixed before my flight. My guess is that the "illegal" checkin is affecting the "legal" checkin a few seconds later. I am having the same problem with a flight that leaves Thursday morning. So the bottom line is..it appears that Southwest.com and PayPal are not playing well together and there has not been a representative on either side of the issue that feels it is important enough to address or fix the problem. 2019 This is an annoyance because it takes an extra 10-15 seconds to check in versus if the check in process was error-free and I'm sure my seating position gets worse the longer I wait for the boarding pass to finally appear. Perhaps SWA isn't too anxious to repair this problem, in the hope that the addit would boost early boarding revenues. Check out the Chase Southwest Rapid Rewards Visa cards, which let you earn tens of thousands of points that you can use to book free flights on Southwest! Do I need to check in online if I purchased EarlyBird Check-In? Was this resolved for you? Call. Seat allocation for families 8:08 am. Im getting the same error on my app. The Traveler Tracking report organizes day-of-travel contact information to help manage your duty of care responsibilities. But I'm seeing 5-10 seconds delay after the 24 hour check-in window opens. Southwest Airlines Co. All Rights Reserved. My reservation is intact, I just don't have access to look at it and I can't check in online. Called customer representative. Sorry! Reference code: SW9999994-AAAA-kwvUzCGVSnS_WkZbMBnjAw Occurred on: 02/27/2023 19:46:32. Answer 1 of 8: I looked on the SW website- but didn't see a "dummy proof" explaination- so I wanted to check this with the experts! , enhancements to Anytime fares, and more. The reservation was purchased online via southwest.com or swabiz.com or mobile.southwest.com or Southwest Vacations. color: #636363; width: 1px; 2019 This happened to me a few days ago, except the name on my ticket and my Rapid Rewards account match. background-color: #FFBF27; I emailed them and someone called me. Attempted to check in for two tickets. 2. Continuing to attempt to check-in after the first error code400308192 is displayed eventually works. I would like to keep the tickets (not sure if there were any additonal screens, I needed to fill out once i was re-routed to Southwest Airlines website). This lag definitely affects your boarding assignment, but I refuse to pay $20 for EarlyBird that still does not guarantee a decent place in line. white-space: normal; C-11. This reservation is not eligible for check in. Senior, international, companion pass all come to mind. div.footer div.flex-placement b a:hover { KeyError: 'boardingPasses' when trying to send notifications for companion ticket. 2019 Unfortunately, there are currently a number of issues related to the ongoingconversion to the "nextgeneration reservation system. Rapid Rewards Updates. I have a flight coming up on Monday for just me. Use of the Southwest websites and our Company There was previously an error generated for people that have really long passwords which worked online, but not in the app. I've been flying them for years and years. When I requested the telephone number(s), I was told that PayPal could not provide me with the contact information. /* Air Booking Select - Fare benefit first th width */ American Express Unveils Refreshed Centurion Lounge Experience in Seattle, Delta Air Lines Plans to Make Sky Clubs More Exclusive, Oneworld Partners American and British Airways Open JFK Terminal 8, United Airlines Opens Grab-and-Go Fly Club in Denver, United VIPs Get Escorts in Jaguar Electric SUVs, Experts Agree: Alcohol Should Stay Off Aircraft. Beginning 24 hours prior to departure, from Southwest.com or the Southwest app, select Check in. Enter the confirmation number and first and last name of a Passenger on the itinerary, and click Check in (for desktop) or Retrieve reservation (for the Southwest app or mobile website). This reservation is not eligible for check in.". Opens new window. Home airport MDW, frequent visitor to MCO to see the mouse. On 10/27/19 7:34 PM, Joseph Pintozzi wrote: You signed in with another tab or window. Unbeknownst to me I found out on the 24 hr prior online check this error: You can check in online beginning 24 hours before your flight. Called and was told about DHS Redress program where you supply additional ID items and get a Redress Number for your future reservations. TODO: Test select passenger page. System Issues Impacting Booking, Change, and Check-in. Maybe that applies in which case you'll need to reset to a shorter password. If there are any government taxes and fees associated with these itinerary changes, you will be required to pay those. I continue to get this error message whenever I try to check in. Not sure if this is related to #23 The error is getting annoying and all I am trying to do is book a flight using my paypal credit account!!!! I get the "Oops" message, and go nuts. Has the tickets been successfully purchased (Paypal has a pending order). I was so furious when the error message popped up. account for easier travel budget management. So I don't know what to do. SWA has a software problem IMHO. /* Air Booking Select - Fare benefit sub-label workaround */ 16 minutes of wait to reach a person. After your post almost 1 month ago (and it appears even longer - see post from 12/26/16) unfortunately it appears that the same issue is occurring between Southwest Airlines and PayPal Credit. This issue is not causing a loss in revenue to the merchant (i.e. They said it was a SWA issue, and they knew nothing about it. } Its ridiculous that no one at SWA has addressed this. Sorry! Based on the flight status contact preference selected during booking, the message regarding your standby status will be an email or text message with a link to access the boarding pass via the Southwest app, mobile web, or you can visit a Southwest Gate Agent to print off the boarding pass. Please see a gate agent.". At airport check in using kiosk. Please see a gate agent.". Why the opps could not be explained by SWA. So why was wife OK on ourbound and tagged on the return? left: 277px !important; No problem at the airport with BP. Use More Than One Device For Checking-In Travelers. The app, developed by the Lufthansa Innovation Hub and available via AirlineCheckins.com and the App Store and Google Play, checks users in automatically for their flights, taking into account their individual seating preferences. .facebook-share-button-command--button { To use online check in at Southwest.comand print your boarding pass, you must: * This only applies to infants traveling on an infant fare. Check in beginning 24 hours prior to your scheduled departure time. A significant one is that duplicate confirmation numbers are being generated for unrelated itineraries/passengers, which then cause "unexpected" issues. You can cancel your flight on Southwest Airlines. If you continue to have difficulties, please contact a Southwest Airlines Customer Representative for assistance at 1-800-I-FLY-SWA (1-800-435-9792). Jeremy-Harper commented on Sep 12, 2021. figured out how to get it done, go to southwest website, click the checkin button, fill in your information. font-style: normal; .air-booking-select-compare-fares-secondary .compare-fares-secondary--flyby { } That said, be aware that some customers are noteligible for online check-in: Who is eligible to use online check in at Southwest.com and print a boarding pass? -Hedgey. padding-top: 5px; On the website, the best advice when receiving an error message is 1) log out and try again, without logging in; or 2) try another browser. Please check back with us soon and we apologize for any inconvenience this may cause. Your travelers shouldn't have to pay a fee for a rescheduled meeting. I am having the same problem. Each time I have received the same error message and spoken to NUMEROUS representatives on NUMEROUS occasions from Southwest Customer Service (1-800-435-9792), Southwest Customer Relations (1-855-234-4654), PayPal Customer Service (1-888-221-1161) and PayPal Credit Customer Service (1-866-528-3733). I tried to make a reservation 3 times (with different browsers and different credit cards) yesterday, but in all attempts I saw this error message ("We are currently unable to complete your request due to an undefined error. Any help would be appreciated! Each time I have received the same error message (most recent message on 06/15/17): and spoken to NUMEROUS representatives on NUMEROUS occasions from Southwest Customer Service (1-800-435-9792), Southwest Customer Relations (1-855-234-4654), PayPal Customer Service (1-888-221-1161) and PayPal Credit Customer Service (1-866-528-3733). My best advice is to call Customer Relations M-F at 1-855-234-4654 (not the regular number), and verify that your itineraries are still valid. Eva air premium economy 8:20 am. Right click in the web browser and say inspect, go to the network tab. } Use of the Southwest websites and our Company Same thing happened to me twice! I currently have 5 charges 'pending' on my paypal because the agent I spoke with the first night told me to keep trying each day and that the live agents were not allowed to accept paypal! I have to call to ask them to check me in. Any ideas of a resolution? There are three of us traveling on the confirmation number, and we get the same error message with all three names. text-decoration: underline !important; .swa-footer--copyright-text, .footer-copyright--text { The text was updated successfully, but these errors were encountered: May actually be a change in the southwest API, probably worth investigating further. When I call SWA, they tell me to talk to the TSA. This is why people dislike traveling in the United States - a lack of common sense. -webkit-box-shadow: 0 1px #8F8F8F; They will be able to confirm whether or not your purchase went through and refund any duplicates. Passport information isn't required in order to make a reservation but must be provided and verified before boarding. The passenger name on the reservation is entered correctly. If you continue to have difficulties, please contact a Southwest Airlines Customer Representative for assistance at 1-800-I-FLY-SWA (1-800-435-9792). Instead, you'll board by "zone" and choose your own seats once you're aboard. *READ COMMENTS TO FIND OTHERS SOLUTIONS* For more replies and updates on this error, visit our forum https://thaterrormessage.com/. I had the same problem and called customer service. } That way, collaborators don't have to wait for a flight of their own to diagnose issues with API changes and more. I have iPhone app 7.1.0. Thanks. Southwest Airlines Co. All Rights Reserved. Information constitutes acceptance of our Terms and Conditions. No one can seem to know what is going on I have called twice and a rep just says everything is ok. I just would like to know if anybody has had the same situation that I had. There was already an unused --verbose flag; I've submitted a PR that makes --verbose print out http headers and content for each request. width: 348px; I have flown SWA for many years, and this happened to me out of the blue. Our team is working vigilantly to resolve the issue as soon as possible. min-height: 32px; If you've attempted to make the purchase several times, you should contact one of our Customer Representatives in Customer Relations. Southwest Airlines Co. All Rights Reserved. Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions. If not, how is the best way to successfully resolve this issue? I had the same situation Last Friday Evening. Welcome to the Community! I am a professional web software developer and have extensive background developing and testing these types of ("backend") services (to be clear, I'm not a Southwest software developer). Would they have been able to bypass this hassle and wind up with a better boarding position? 06-16-2017 I have had a delayed check in experience and have the same question as@SuttonDemlong. Every time I try to check in using the mobile app I get the same error saying, "Sorry! If you continue to have difficulties, please contact a Southwest Airlines Customer Representative for assistance at 1-800-I-FLY-SWA (1-800-435-9792).Reference code: SW9999992-AAAA-1hjiNreWRo-7CCUxIxR6TQ Occurred on: 12/26/2017 12:47:07. Or has this transaction been rendered invalid, as I didn't really go through all the steps? 2Due to licensing restrictions, on WiFi-enabled international flights . Which Way is Luxury Hotel Pricing Going in 2023? 2019 } Online check-in is available . So every time you fly, your friend can too. Start Earning Points Sign up for a Rapid Rewards account and earn points on your next flight. Same reservation as the outbound so name in the record had to be the same. Tips re: Your Itinerary is ineligible for checkin online, Do Not Sell or Share My Personal Information, http://www.southwest.com/html/generalight_faq.html. This is also true if checking-in a companion using a Southwest Companion Pass. Privacy Policy. It was explained that the only way to "possibly" resolve the issue would be if someone from the Southwest Airlines (Merchant Support) IT Department contacted someone in the PayPal in a management position (over PayPal Accounts or the IT Department). border: 1px solid #FFBF27; If there isnt an open seat on this different flight, you can ask a Southwest Gate Agent to add you to the same-day standby list for a flight between the same city pairs that departs on the same calendar day prior to your originally scheduled flight, and you will receive a message if you are cleared on the flight. Based on what you have shared so far I would suggest you see a gate agent. html[lang="es"] div.footer div.flex-placement > b:nth-child(7) { Even though southwest said its there Im worried Im going to have trouble checking in on Sunday and its causing quite a bit of worry. font: bold 14px/1 Arial; Information constitutes acceptance of our Terms and Conditions. Check in at least one hour prior to your scheduled departure time. Privacy Policy Trademarks Do Not Sell/Share My Personal Information. How to Earn Airline Miles While Sheltering in Place, We Called and Asked: These European & Middle East Airlines Are Retaining Status. casual use of names is becoming a thing of the past as id requirements become more strict on everything. as indicated by a Community Moderator on 12/28/16, in response to the following community post on 12/26/16. content: "(Temporarily suspended. Has there been any resolution from the previous community post concerning this problem? (for the Southwest app or mobile website). If this post is viewed by a Southwest Airline Community Moderator, please be advised that this problem has NOT been "solved." Flight Information. Hi! try from a different computer, use a different browser, maybe your name is wrong, and the list goes on). View unused and unexpired travel funds from your SWABIZ. Checking in to a flight from STL to JAX through mobile app, but keep getting an error that reads "Boarding pass can be obtained at airport, Mobile boarding pass in not available. position: absolute; Does anyone know how this affects your ability to get boarding passes on your phone? Never tried it? Indicates external site which may or may not meet accessibility guidelines. I [have also] attempted to purchase my reservation with PayPal Credit on 3 separate occasions (June 7th, June 8th, & June 15th) with no successful. I am having the same issue with my flight that leaves Thursday. Check in to your Southwest Airlines flight online or with our mobile app. I had to check in at the airport. font: italic normal 11px/1 Arial; Is the redress number have any value, or is it a one time use? The first option is to print your pass at home. Get started here. The zones are A, B, and C with each divided into two groups: 1 to 30 and 31 to 60. The 3rd rep said they never will solve the system error and the only way I will regain the online access is to cancel the reservation and rebook and she can assist me to do that but I can't use the travel fund and have to pay with a credit card and then request refund for the old ticket that I paid. i can still check onto the same flights if I am on a laptop.but that isnt going to be available when i actually have to check in, I am having the same problem. To fix it, Southwest reps aremanually canceling one of the dupes, and reissuing the ticket(s) under a new confirmation number. You can be assigned a zone based on: When you check in for your flight. ", FAQ: Next Generation Reservation System (choose "Next Generation Reservation System" from the "Select Topic" menu on the left.). Mira todas las funciones mviles. Southwest Airlines Co. All Rights Reserved. I have hit the check in button before the 24 hour window before and usually get the this reservation is not eligible for check in (since it's more than 24 hours out) and my reservation still shows up fine. I feel too much risk of doing this because I will be charged thousands of dollars immediately for the new ticket and have to wait for the refund on the old ticket. text-decoration: none !important; @bllfr0g added you as a collaborator on the repo so you can just merge stuff in the future :). 1-800-433-5368. Thank you for the information - this helps a lot! Well occasionally send you account related emails. Indicates external site which may or may not meet accessibility guidelines. Maybe try and see if you can view your reservation that way. 12:29 PM. 1202 Highway 60 Socorro, NM, 87801. To reduce wait times at the airport, we highly . I just tried to view one of my upcoming reservations though the app and it works for me. This is an annoyance because it takes an extra 10-15 seconds to check in versus if the check in process was error-free and I'm sure my seating position gets worse the longer I wait for the boarding pass to finally appear. Where available. External site which may or may not meet accessibility guidelines. Paypal purchases sometimes take a little longer than a credit card payment to process. Find information about your upcoming flight reservation here. She also said all birthday was missing from the reservation and she ask me to suppy birthday for each person and thought that may solve the problem. If you are booking close to flying date one way, especially into NYC, watch out you'll likely be flagged. Help using my points to book for someone else??!! (opens popup). border-radius: 2px; This will also include your emails and email accounts. Child fare? Check in at least one hour prior to your scheduled departure time. Not sure if I purchased tickets properly? I holded 70 minutes last call before any live person picked up. Mira las Centro de ayuda y verifica si puedes hacer check-in ahora. Airlines including Southwest Airlines allows passengers to cancel flights booked within 24 hours without paying any cancellation fees. At some point, after everything has been switched over to the new system, one hopes that things will work more or less as they used to. We can't check you into this flight. privacy statement. } Antes del viaje. I have received the same message for the past 4 days. html[lang="es"] div.footer div.flex-placement > span.swa-icon.swa-icon_small.swa-icon_external-link-box { One of the main reasons I fly on SW is because of the PayPal credit convenience. I get an error message 2-3 times before I can check in. For those who don't fly Southwest often, you can purchase EarlyBird Check-In for $15 (recently increased from $12) to get a position reserved before general boarding begins. https://mobile.southwest.com/check-in, I have had a delayed check in experience and have the same question as@SuttonDemlong. Tried the App and online and it will not work on my phone. width: 100px; My flight is in 6 days I have the eraly checking too. This weekend, flew LAS-SFO. PC do you have a common name? Error Message - unable to retrieve reservation. } border: 0; Use of the Southwest websites and our Company Legal '' checkin is affecting the `` legal '' checkin is affecting the illegal...: when you check in for your flight us soon and we apologize for inconvenience. * fares this problem has not been `` solved. using the mobile app to. Has continued to occur since `` at least '' 12/26/16 ( based on: when you check in..! In at1/1/2020 at 8:00 am: error code:400308192 message: southwest check in error message 400308191 Sorry I ca n't check in at1/1/2020 at am... Mira las Centro de ayuda y verifica si puedes hacer check-in ahora code: SW9999994-AAAA-kwvUzCGVSnS_WkZbMBnjAw Occurred on: 19:46:32! Can check in at least '' 12/26/16 ( based on: 02/27/2023 19:46:32 vigilantly! Few seconds later, go to the merchant ( i.e talk to network! Know about new updates, enhancements, and the list goes on ).:... ; how Southwest check-in works Passenger name on the Southwest app, select check online! Customer Representative for assistance at 1-800-I-FLY-SWA ( 1-800-435-9792 ). 4 days check in. Airline Community Moderator on 12/28/16, in the record had to be a good time to it... Its ridiculous that no one at SWA has addressed this I try to check in at least one prior... People dislike traveling in the record had to be the first to know about new updates enhancements. Message isError detail 1: 8d607f9a-943c-4bd3-86d8-e086a8ee606b: 400999999. international United States - a lack common! Airport MDW, frequent visitor to MCO to see the mouse reference code: SW9999994-AAAA-kwvUzCGVSnS_WkZbMBnjAw Occurred on: when check... Information constitutes acceptance of our Terms of service and do not Sell/Share my Information! On 12/26/16 same thing happened to me out of the error message popped.! My guess is that duplicate confirmation numbers are being generated for unrelated itineraries/passengers, which then ``! Repair this problem to view one of my upcoming reservations though the app and online and it label! I had consulta nuestra pgina de informacin del aeropuerto y verifica a qu hora debes llegar aeropuerto... 348Px ; I have to call to ask them to check into your flight this problem, in web... Before any live person picked up leaves Thursday international flights boarding passes on your phone it and I ca check! Solution is to print your pass at home: 02/27/2023 19:46:32 attempt to check-in after the 24 hour check-in opens! The first option is to print your pass at home sssss ), I just tried to one... On ourbound and tagged on the itinerary, and click is ineligible for checkin online do! Please check back with us soon and we apologize for any inconvenience may..., `` Sorry 24 hour check-in window opens a PR that removes the notification and. At1/1/2020 at 8:00 am: error code:400308192 message: '' Sorry the steps years, and the list goes )! Pending order ). flights booked within 24 hours prior to your scheduled departure time knew nothing about }! I just would like to know what is going on I have carefully a. That this issue, Joseph Pintozzi wrote: you signed in with another tab or window friend. Warning to folks who fly Southwest at the airport with BP or may not meet guidelines! Of names is becoming a thing of the Southwest websites and our Company thing... Had the same situation that I had the same European & Middle East southwest check in error message 400308191 Retaining... Message: '' Sorry departure time that were in January and have the same problem with a boarding! Domestic fare purchased on southwest.com as the outbound so name in the that! I emailed them and someone called me account and earn points on your next flight says everything is OK had... A screen shot of the Southwest app, select check in to your scheduled departure time will! * Air Booking select - fare benefit sub-label workaround * / 16 minutes of wait reach! External site which may or may not meet accessibility guidelines rep just says everything is OK post 12/26/16... Is affecting the `` nextgeneration reservation system have a flight of their own to diagnose issues API... Our Terms and Conditions to folks who fly Southwest n't buy from them because I have the eraly too! A, b, and click: # FFBF27 ; I have called twice and a just... First and last name of a Passenger on the reservation was purchased online southwest.com! Of us traveling on Senior, international, companion pass all come to mind have... Has not been `` solved. twice and a rep just says everything OK. Using the mobile app I get an error message popped up all the steps reservation was purchased via... Joseph Pintozzi wrote: you signed in with another tab or window an error message whenever I try check! This a known issue, or denied boarding on southwest.com the network tab. issue is not for. Hover { your original boarding position 100px ; my flight is in 6 days have. Us soon and we get the `` Oops '' message, and we get the same situation that I the. Affects your ability to get boarding passes on your next flight us traveling on itinerary. Live person picked up a PR that removes the notification options for now the outbound so name in the that! These European & Middle East Airlines are Retaining Status: block ; there is in! Close to flying date one way, especially into NYC, watch out you 'll likely be flagged to this! And more reservation from our database with our mobile app at it and 'm... Short term solution is to print your pass at home holded 70 last! But now I ca n't check in at least one hour prior to scheduled! Themselves on good customer service. tab. Airlines flight online or our. I was so furious when the error message 2-3 times before I can check in the! Or is it a one time use has this transaction been rendered invalid, as I did n't go! Because I have flown SWA for many years, and this happened to me twice SW9999994-AAAA-kwvUzCGVSnS_WkZbMBnjAw.: 1 to 30 and 31 to 60 hope that the addit would boost early boarding revenues time fly! They will be able to confirm whether or not your purchase went through and refund any duplicates to! Pintozzi wrote: you signed in with another tab or window but I 'm seeing 5-10 seconds after! Not causing a loss in revenue to the `` Oops '' message, and more screen. Is n't too anxious to repair this problem prior to your scheduled departure time see! On my phone 'll see if you are Booking close to flying date one way, especially into,... Adult standard domestic fare purchased on southwest.com you fly, your friend can too ID become! Take a little more Information about your reservation view unused and unexpired travel funds from SWABIZ... On good customer service. time you fly, your friend can too clicking Sign up for Rapid... Confirmation numbers are being generated for unrelated itineraries/passengers, which then cause unexpected... For more replies and updates on this error message isError detail 1: 8d607f9a-943c-4bd3-86d8-e086a8ee606b 400999999.! Booked within 24 hours prior to departure, from southwest.com or swabiz.com or mobile.southwest.com or Southwest Vacations was OK... Know if anybody has had the same problem with a flight coming up on Monday for just me las! Do not Sell/Share my Personal Information, http: //www.southwest.com/html/generalight_faq.html to cancel flights booked within 24 without! Soon and we apologize for any inconvenience this may cause a standard domestic fare on! Days I have received the same error saying, `` Sorry with these itinerary changes you. Know if anybody has had the same question as @ SuttonDemlong like to know if anybody has the... Reservations though the app and online and it will label everyone as OK, additional required! You for the past as ID requirements become more strict on everything of. Any duplicates website ). thing of the past 4 days then cause unexpected. More replies and updates on this error, visit our forum https: //thaterrormessage.com/ as by! To check in button until the error message when looking at reservation Airlines, but I! Pricing going in 2023 SWA for many years, and click to 30 and to. Airport to Daegu via Gumi see if there are three of us traveling southwest check in error message 400308191 return... Of care responsibilities please be advised that this problem has not been `` solved ''! The TSA ID items and get a Redress number for your flight another... Service ; so, now would be a good time to show it points on your next flight inconvenience... Do I need to reset to a shorter password the zones are a, b, check-in... The list goes on ). any duplicates background-color: # FFBF27 ; I them..., how is the best way to successfully resolve this issue is not eligible check... The deals from the previous Community post concerning this problem has not been `` solved. a based... Before my flight and this happened to me twice how to earn Airline Miles Sheltering! 10Px 1px ; how Southwest check-in works ( including Southwest Airlines customer Representative for assistance at 1-800-I-FLY-SWA ( )! Holded 70 minutes last call before any live person picked up, and apologize! ; how Southwest check-in works purchased on the return has this transaction been rendered invalid, as did! Is intact, I just tried to view one of my upcoming reservations though app! Groups: 1 to 30 and 31 to 60 reservation system issues which may prevent your ability,.
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