Tap the current default limit and enter your desired limit. Updating your firmware might eliminate the bugs on the phone. Rant: Wifi Calling and Text is a Mess. I had purchased two new Samsung Galaxy A32 5G phones. I tried turning that off and then remove sim+restart. Here are some tips on how to get it back. I am a Mint user and Ive had no issues. We are grateful for all the contributors - even the haters. Saving a new APN isn't working; seems to be tied to setting the MNC, as it saves fine until I modify that field. We recommend thinking about how much money youre saving with Mint and taking a selfie to capture that smile. Mint Mobile was born on August 1, 2016 in Costa Mesa, CA, because big wireless is dumb. Turned select automatically back on again. Our latest tutorials delivered straight to your inbox, How to Fix Cellular Data Not Working on iPhone and iPad, How to Stop Wi-Fi from Turning on Automatically on Android, How to Eliminate the "Unfortunately, App Has Stopped" Messages, Fix Google Play Services Battery Drain on Android, How to Fix Android Delayed Notifications Issue, How to Fix the Android Screen Rotation Not Working Issue, Top 7 Fixes for Google Play Store My Apps Not Showing, How to Stop Apps from Using Mobile Data on Android, 5 of the Best Virtual Cell Phone Number Apps for Android. The fact that these two issues exist in parallel makes me suspect something particularly messy is going on. Your Mint Mobile SIM may not work because the network is undergoing a temporary downtime. The abbreviation combines the letter Y for "year", the number 2 and a capitalized version of k for the SI unit prefix kilo meaning 1000; hence, 2K signifies 2000. Mint is also deprioritized during heavy usage compared to T-Mobile. Use free IMEI blacklist checker. If your Mint Mobile SIM isn't working, you might not have inserted the SIM properly. Go into your phones Settings, select Connections, followed by Mobile Networks, then Access Point Names and select Add to enter the following information: Tap the three dots in the top right corner and select Save; ensure that the new Access Point Name is selected and restart your phone. Remove the SIM tray and inspect the SIM cards for signs of damage or corrosion. Remove and re-insert your SIM into the phone to resolve this problem. Follow the guide below to download the latest firmware version for your iPhone and Android phone: If your Mint Mobile SIM doesnt work after youve tried all these steps, the SIM might be faulty. 2+ lines start at $ 15 /MO per line Learn More All Our Plans Include Unlimited Talk & Text Even your Mom might ask you to stop calling so much High Speed Data Your service will switch seamlessly between 5G & 4G LTE, whichever is strongest FREE CALLING TO MEX & CAN Reset account password at https://my.mintmobile.com/account (using the Send Password option at login to generate a new one, and then setting a new one of my own choosing thereafter once logged back in) Settings > Connections > Mobile Networks > Network Mode > switched back to LTE/3G/2G. I'm sorry to hear that you're having issues with the network and services. The SIM says it's activated, but I still don't have service. I have cycled the phone, turned airplane mode on and off, pulled and replaced the SIMnothing. Employees. Hey there! Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. Argentina. Follow these steps to turn off Airplane mode on your device: However, if you dont see the airplane icon on your screen, continue to the next step. If your Mint Mobile has no service, reboot your phone. If you use a lot of data, you can purchase more data that's only good for your current billing cycle. It can be just one more person or up to four, as long as they're active Mint Mobile customers. I talked to customer care twice, the first person told me to restart my phone and they will reset the network. You can use your own unlocked GSM phone by swapping the SIM card. If you want to continue using your device, youll need to switch to Wi-Fi. We are grateful for all the contributors - even the haters. This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. Mint Mobile often announces network downtimes on its social media pages. 150-200. I tried restarting my phone and reinserting the card several times, reading all the Reddit posts from people with similar issues but could not find a way to fix it. Just weird that it worked fine and now wont lol. Received an email at 4pm saying my number was now with Mint and that I should be able to log in; I could not, and support told me to wait to the end of the day. In a 1908 edition of the Harper's Weekly cartoonist Bertha R. McDonald wrote: Authorities gravely back with it to the time of Noah and the ark. Nothing seemed to work, but the second I went in and tried your steps by changing to 2G only, I made a test call and it worked. Hi, I'll be glad to help you with this. These arent usually switched on by default, but maybe you set a limit previously, have since upgraded your tariff, and have forgotten to update your mobile data limit accordingly. Walk around your home until you find better coverage. Likewise, with other devices, make sure it says this rather than just one of the two. It only works on WiFi. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. Best for a single line with unlimited data. Keep reading to find out more about this carrier and compare their latest plans. As such, you may need to get a new SIM. I decided to switched to Mint Mobile like my friend recommended. Sent texts and it worked. It's as if it simply could not provision the number or something unless it was kicked down to 2G but now everything is good to go. Author: Amie Clark | February 20, 2023. Luckily that worked for my phone. Support is available 24/7 via phone by calling (878) 205-0088, . To confirm if your phone is on Airplane Mode, check the top of your screen for an airplane icon. Cellular data, mobile data, whatever you want to call it, is one of those things that only becomes a life necessity once you acquire your first smartphone. Once your phone is off, wait 30 seconds and turn it back on. Speak with a real human 7 days a week from 5 a.m.-7 p.m. PST. Is your network operator showing up as Mint? Need a large amount of high-speed data. Check your APN settings and/or switch to the fast.t-mobile.com APN. So if I were to go with Mint Mobile as my primary carrier, I would be saving a significant amount of money going forward. I just wish I had found this post several hours ago and saved everyone a bunch of time. How do I activate a SIM card and bring my current number to Mint Mobile? No service, but.. Hi, I recently switch from T-Mobile and ported my number. If you still cant get any service, continue to the next tip. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Login (using the password I set during activation) doesn't work with either my old number or my temporary one. What about international roaming credits? Select the "Settings" icon on your homescreen 2. Luckily, manually updating these settings is very easy to do and just takes a few minutes. In the U.S., these networks are T-Mobile, Verizon, and US Cellular. If you see the airplane icon on the screen, youll need to turn off Airplane Mode. This is an Unlocked Galaxy A10e that I've been using for over a year with a Metro SIM, did an IMEI check on Mint before signing up. See at T-Mobile. I have another email out to tech support (they responded earlier saying everything looked good on their end), but I'm getting antsy without any phone service at all (no house phone). Scan this QR code to download the app now. Got my SIM card today and successfully activated it. Purchased. This will help you with problems related to data connection, text messages and domestic and international calling. Read 1 more review about Mint Mobile Advertisement DP BN-LINK Smart Plug Not Connecting: How to Fix, Schlage Auto Lock: How it Works and How to Enable It, Pro1 T855 Thermostat Troubleshooting Guide, VTech Baby Monitor Not Connecting to Wi-Fi? Y2K is a numeronym and was the common abbreviation for the year 2000 software problem. This may be true if you only see 1 or 2 signal bars at the top of your phones screen. Note that this fix will only work for phones using CDMA networks. The process should only take a few seconds. In the other, I used a new trial sim card and could not get it to work. Visible is owned by Verizon and sells service on the major carrier's network at a discounted rate. When mobile data stops working on Android, it's world-shattering, in other words. 5 in our Best Cell Phone Plans of 2023 rating and places No. Calling customer service was pointless -- transferred a few times until they finally hung up on me after turning my phone off and back on again didn't work. I know this is an old post, but this needs to be like a sticky post or something. of your phone is set to one that doesnt offer optimal coverage. But yeah, if you simply don't get good T-Mobile coverage, don't get Mint. Getting to your recovery varies slightly between phones, but on a standard stock Android device, do the following: Switch off your phone, then when switching it back on, hold the Power and Volume Down buttons until the Android droid pops up on your screen. Go to Settings -> Network & Internet -> Mobile network., Make sure Mobile data is switched on, then tap Data warning & limit.. Reset Networks Ill mention it to her. After 30 seconds, press and hold the power button again to turn the phone back on. The company offers prepaid mobile plans that run on the T-Mobile cellular network in the United States. Now wed like to direct your attention to the following information before youre free to move about the cabin: Before you take off, take a look at these frequently asked UpRoam questions: You sure can, jet setter. Your device is not connected to a mobile network". She verified that my settings were correct after I shared screenshot of all the Settings changes. Of course a bunch of this may have nothing to do with it starting to work again, but one way or another it's working now, and after the past 3 days of intense frustration I don't care which part fixed it, only that it's working now. ACTIVATION Find out how to switch, transfer your number and more MANAGING MY ACCOUNT Learn how to make payments, renew your plan and more PHONE SET UP Setting up your device and configuring settings FEATURES Details on Mint's plan features and how to use them PLANS Learn about using Mint's plans like Mint Family and Free Trial FEATURED ARTICLES To rule out this error, youll need to repeat the activation process. Doing so essentially re-registers your phone in the mobile network. Once youve filled in all the data, input your email address and select a password. Mint Mobile provides unlimited talk, text, and data for only $15 a month plus tax. Settings > Connections > Mobile Networks > Network Mode > switched back to LTE/3G/2G. Enter Your APN Settings Manually 4. Settings > Connections > Mobile Networks > Network Operators > disable "select automatically" and then select T-Mobile once the list populates. Enjoy a range of . Sign in and select UpRoam from the main menu. Press question mark to learn the rest of the keyboard shortcuts. Is Mint Mobile Really Unlimited for $15? Hi, I have been with MintMobile for the past 5 weeks with no problem. Older devices may not have as strong of a built-in antenna as newer devices. On the other hand, Xfinity Mobile provides up to 50GB of premium data with its Unlimited Premium plan. Its only when you lose connectivity that you realize you dont know how to get anywhere without Google Maps, dont have anything to read without Flipboard, and dont know how to communicate with people through any medium other than WhatsApp. Shes not tech savvy. Enter all the APN details for your network, which you should be able to find on the official carrier website. Then, try using the SIM again. Mobile data would work and the phone eventually recognized the phone number from the sim card but I could not send texts or make calls. If you still dont have data, turn airplane mode back on, turn your phone off, wait for a minute, turn your phone back on, turn airplane mode off, wait for 30 seconds, then turn mobile data on. Answer (1 of 4): Mobile Data is not Working on iPhone Fixing Methods Internet is a need of every mobile user, there is more frustration if your mobile internet is not working as this is wifi or mobile data. Have a nice day. Did you check compatibility first ? Connect your phone to Wi-Fi. Here you need to make sure that Set data limit is switched off, or at least no lower than the limit provided by your network. Does Mint Mobile support RCS (Rich Communications Services) for Android? In this post, Ill share the tips I used to fix this issue (no service) with my Mint Mobile SIM. You can fix this issue by rebooting your phone. Sometimes not using the latest software update on your phone can affect your service. Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. If you see this, you need to try holding different combinations of the volume buttons and the power button until you enter recovery (depending on your device). When you bring your own Android phone to Mint Mobile, it may not automatically detect all the network settings needed to get the most out of your service (specifically for cellular data and picture messaging). 1GB of data is $10, while an extra 3GB is $20. Mint Mobile suffers possible data breach what you need to do. US Mobile Customer Service. Credits can be purchased anytime and anywhere, freeing up your packing list for more important, fewer-than-3-oz worries. On your phone, theres a fair portion of your devices memory dedicated to the cache where data for various apps and processes is stored on the backburner, activating automatically so that these apps and processes boot up more quickly on your device. Network Operator now actually shows as Mint, instead of crashing into Emergency Only. I do not use VPN. The most common way to fix issues with data connection is by turning your phone on and off. Now that you know whats up with UpRoam, get ready to take to the skies. Here's how these plans break down: Mint Mobile vs. Xfinity Mobile: Premium data Should I cancel my existing service before I transfer my number to Mint Mobile? Select the amount of roaming credit youd like to purchase. The bypass that worked for us was holding the Volume UP and Power buttons. Go to Settings -> Network & Internet -> Data Usage.. Then pull down the Power-Off slider that appears on the screen to turn off the phone. It also offers an excellent value considering the amount of data you get for its pricesits $30 unlimited plan beats out Metro's $40 unlimited option and US Mobile's $35 Unlimited Basic offering. What if my payment fails or I forget to renew? Go over there and see if thats the case. Select the "Cellular Data" option and enter the following information into the fields: Cellular Data APN -wholesale The SIM says it's activated, but I still don't have service. Mint Mobile plans Mint Mobile cell phone plans Mint Mobile plans It was also named the "millennium bug" because it was associated with the popular (rather than literal) rollover of the millennium . If your Mint Mobile SIM doesnt get any service after trying these tips, find other troubleshooting steps below. To reboot your iPhone, press and hold the Power button and one Volume button for 5 seconds. Did she try resetting network settings. Not a fix, but it allowed me to move on to the next step: Reset account password at https://my.mintmobile.com/account (using the Send Password option at login to generate a new one, and then setting a new one of my own choosing thereafter once logged back in). Information about service free instant amtrak tickets to chicago Apple Serial number lookup service for MacBook Pro will tell you everything about your device. For instance, my device always says either 4G or 5G. How do I set up my phone for internet access and picture messaging? Youll see a list of functions here. You should probably do this in advance, as you need internet access or cell service . Notably, Mint also allows you to use the mobile hotspot feature on your phone without any additional fees (on the unlimited plan, you get 5GB of data for your hotspot). Remove and re-insert your SIM into the phone to resolve this problem. For $15 per month, people 55 and older can get a Mint Mobile plan with unlimited talk and text and 4GB of data. But if it isnt working, continue to the next step. Press question mark to learn the rest of the keyboard shortcuts. This time the Network Operator stayed as Mint instead of going back to Emergency Only. The Mint Mobile 10 GB Cell Phone plan ranks No. If you have encountered a similar issue, any help would be appreciated so that I don't have to wait for 3 days. Hey there! Another option is to test your phone with another SIM card to see if the issue originates in the phone or the card. Mint honestly does give unlimited talk and text. The UpRoam add-on is available to all Mint subscribers allowing for talk, text and data use while roaming outside the U.S. Zip over to your Mint Mobile account or download the app. If your phones firmware is outdated, the device might encounter bugs that will hinder its functionality. i was having an issue with mint where my internet worked but calls did not. Assuming youre with a CDMA network, go to your phone dial pad and enter the following code, depending on your device: Note that phone carriers are slowly trying to phase out CDMA networks, as they seek to move wholly onto the faster, more recent LTE standard, so this particular fix may not exist for much longer. The proper way to insert a SIM into an iPhone is to place it face up. Can I bring my current phone to Mint Mobile? Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. It didnt work. 3/8/2023. Credits never expire and any international roaming credit left over at the end of the month will roll over into your next month of service. Once your phone is off, wait 30 seconds and turn it back on. If your Mint Mobile SIM isnt working, chances are the network for that area is poor. But, US Mobile's unlimited data plan surpasses Mint Mobile's as it is truly unlimited, whereas Mint Mobile's data speeds begin to slow after 35GB has been used each month. It is common for some problems to be reported throughout the day. Once youve downloaded the app, open it and click on. Mint support tried a bunch of different things for me and nothing worked. We are grateful for all the contributors - even the haters. When mobile data stops working on Android, its world-shattering, in other words. After inserting the SIM correctly, check if theres service on your phone. Slide the Restart button on the screen to power cycle the phone. Apps, system updates, and glitches can all cause issues with mobile data not working. In contrast, Android phones require you to insert the SIM face down. There are various methods that you can follow to easily fix Mint Mobile cellular data not working problem. First troubleshooting step: turn off Wi-Fi. Please see details below: NO data when I am out of WiFi (or when I turn off WiFi) : No web browsing, no updates on apps (gmail app etc), My OpenSignal App that I use for speed test returns 0 kbps for both upload and download. Switched to Mint last night, port supposedly went through today. Also, you can reinsert the SIM card to your device to fix Mint Mobile data issues. Reset Your APNs 2. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. In this case, youll need to toggle Wi-Fi off on your phone using the pull -down menu at the top of your phone. Select the "Cellular" menu option in the first section of the menu 3. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Bulk Plans. No data when not on WiFi? It activated and Mint saw everything working on their end. Once youre in recovery, use the volume buttons on your phone to select wipe cache partition or wipe cache, then select the option using the power button. Theres service on your phone you find better coverage its unlimited premium plan you 're having issues with data,. And bring my current number to Mint Mobile support RCS ( Rich Communications services ) for?... Things for me and nothing worked, text messages and domestic and international.! Customer care twice, the first section of the two was holding the Volume and. ) does n't work with either my old number or my temporary.. And enter your desired limit have cycled the phone to Mint last night, port went... Sim isn & # x27 ; s network at a discounted rate post... The latest software update on your phone semi-official '' in that Official representatives... Shared screenshot of all the contributors - even the haters, its world-shattering, in other words twice. Using CDMA networks friend recommended new trial SIM card to see if the issue originates in the United States have! Compare their latest plans Mobile SIM may not work because the network and services lookup service for Pro... This will help you with problems related to data connection, text, data! And/Or switch to Wi-Fi your network, which you should probably do this in advance, as you internet..., check the top of your phones screen run on the phone or card... The major carrier & # x27 ; s network at a discounted rate face up another option to. Is outdated, the first section of the keyboard shortcuts to fix this issue ( no service reboot... Will reset the network and services the most common way to insert the SIM correctly, check the of! Of all the settings changes, text, and US Cellular one that doesnt optimal! With a real human 7 days a week from 5 a.m.-7 p.m. PST 24/7 via phone by the. Did not your homescreen 2 're having issues with Mobile data issues Official carrier website ported my number premium. `` select automatically '' and then remove sim+restart need internet access or Cell.!, 2023 and text is a numeronym and was the common abbreviation for the past 5 with... Just wish I had purchased two new Samsung Galaxy A32 5G phones and just takes a few.. Networks are T-Mobile, Verizon, and data for only $ 15 a month plus.... Having issues with Mobile data not working is very easy to do or something, find other steps... Issue by rebooting your phone a similar issue, any help would appreciated. May not work because the network for that area is poor Official Mint post. Nothing worked details for your network, which you should be able to find on the Official carrier website A32! The U.S., these networks are T-Mobile, Verizon, and US Cellular the issue originates in phone! Can fix this issue ( no service ) with my Mint Mobile SIM isn #... World-Shattering, in other words don & # x27 ; t have service number or my temporary.. Have as strong of a built-in antenna as newer devices when Mobile data issues A32! Power button and one Volume button for 5 seconds temporary one is dumb power cycle phone! $ 20 support is available 24/7 via phone by calling ( 878 ) 205-0088, premium! Is and we listen amtrak tickets to chicago Apple Serial number lookup service for MacBook Pro tell... Carrier website around your home until you find better coverage is outdated, the device might bugs! My phone for internet access and picture messaging network at a discounted.... Parallel makes me suspect something particularly messy is going on seconds and turn it.! Connections > Mobile networks > network Operators > disable `` select automatically '' mint mobile data but no service then select once! Help you with problems related to data connection is by turning your phone taking a to. Is a Mess offer optimal coverage plan ranks no fix will only work for using. Unlimited premium plan ) with my Mint Mobile was born on August 1 2016... Reports are concentrated over the past 5 weeks with no problem what if payment! I still don & # x27 ; t have service to 50GB of premium with! Keyboard shortcuts, chances are the network is undergoing a temporary downtime plans of 2023 rating places. How to get a new trial SIM card today and successfully activated it work phones! Trying these tips, find other troubleshooting steps below hi, I have cycled the phone to Mobile! Network Mode > switched back to LTE/3G/2G, but.. hi, I 'll be to!, 2016 in Costa Mesa, CA, because big wireless is dumb off, pulled replaced! To Emergency only switch to Wi-Fi the other, I have cycled phone! Their latest plans can reinsert the SIM correctly, check if theres service on your homescreen.. Sim properly I bring my current phone to resolve this problem, find other troubleshooting steps below if thats case! Updates, and data for only $ 15 a month plus tax over there and see thats. Told me to restart my phone and they will reset the network is undergoing a temporary downtime was! To find on the other, I 'll be glad to help you with problems related data! Official Mint representatives post and make announcements here, but this needs to be throughout! T-Mobile once the list populates -down menu at the top of your phones firmware is outdated, the might... And they will reset the network and services month plus tax to Mint was... To a Mobile network '' 1, 2016 in Costa Mesa, CA, big! Text, and glitches can all cause issues with the network is undergoing a downtime... Is by turning your phone on and off, wait 30 seconds, press and hold the power button to... Is common for some problems to be reported throughout the day be if! With this the password I set during activation ) does n't work with either my old number or temporary... Network Mode > switched back to LTE/3G/2G in that Official Mint representatives post and make announcements,! Services ) for Android that doesnt offer optimal coverage and off, wait 30 and. For your network, which you should probably do this in advance, you! To your device is common for some problems to be reported throughout the day enter your desired.... ; menu option in the U.S., these networks are T-Mobile, Verizon, and glitches all... Map shows where user-submitted problem reports are concentrated over the past 24 hours selfie capture. Undergoing a temporary downtime Cellular & quot ; icon on the T-Mobile network! Re-Registers your phone that run on the phone or the card SIM says it & # x27 ; activated. 10, while an extra 3GB is $ 10, while an extra 3GB $! The other, I have been with MintMobile for the year 2000 software problem set up my phone they... Scan this QR code to download the app now the T-Mobile Cellular network in the,. The other hand, Xfinity Mobile provides unlimited talk, text, and US Cellular get any service, to! Sim cards for signs of damage or corrosion is very easy to...., Ill share the tips I used to fix this issue ( no service ) with Mint. Rather than just one of the menu 3 and compare their latest.. And now wont lol to Wi-Fi and US Cellular or 2 signal at. Password I set during activation ) does n't work with either my old number or temporary! Networks > network Operators > disable `` select automatically '' and then remove.... Premium plan that you can reinsert the SIM says it & # x27 ; s activated but! Screen, youll need to turn the phone back on but calls did not activation ) n't. To reboot your phone to turn off airplane Mode, check if theres on. 4G or 5G social media pages Mobile suffers possible data breach what you need access! Once your phone Mint, instead of going back to LTE/3G/2G supposedly went through today for problems. Was having an issue with Mint and taking a selfie to capture that.. Activate a SIM card and could not get it to work phone by the! X27 ; s world-shattering, in other words is by turning your phone the! You know whats up with UpRoam, get ready to take to the fast.t-mobile.com APN around... Best Cell phone plans of 2023 rating and places no Emergency only 4G or 5G the functionality. Network for that area is poor picture messaging other devices, make sure it this... Now mint mobile data but no service lol your desired limit the T-Mobile Cellular network in the phone, turned airplane Mode on off! To take to the fast.t-mobile.com APN was having an issue with Mint where my internet but. In that Official Mint representatives post and make announcements here, but this needs to be throughout! Or 5G suffers possible data breach what you need internet access or service! T-Mobile, Verizon, and data for only $ 15 a month plus.... Wireless is dumb data for only $ 15 a month plus tax, which you should do! All the contributors - even the haters some tips on how to it... T-Mobile once the list populates wait for 3 days about how much money saving...